The Hartford

Network Performance Analyst

The Hartford

full-time

Posted on:

Location Type: Hybrid

Location: Columbus • Connecticut, Illinois, North Carolina, Ohio • 🇺🇸 United States

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Salary

💰 $90,640 - $135,960 per year

Job Level

Mid-LevelSenior

Tech Stack

DNSTCP/IPVoIP

About the role

  • Perform advanced packet analysis and deep-dive troubleshooting using tools such as Wireshark, NIKSUN, and Riverbed ARX
  • Leverage Gigamon TAPs and visibility infrastructure to monitor and analyze traffic
  • Proactively identify and resolve latency, throughput, and performance anomalies across network segments
  • Collaborate with network engineering, security, and application teams to provide root cause analysis and performance improvement recommendations
  • Develop and maintain performance dashboards, metrics, and documentation of findings
  • Maintain optimal network performance across critical infrastructure impacting reliability, visibility, and security of enterprise network operations

Requirements

  • 5+ years of hands-on experience in network performance monitoring and packet-level analysis
  • Expert-level knowledge of Wireshark with demonstrated ability to interpret protocol flows and anomalies
  • Experience using one or more of the following: Riverbed ARX, NIKSUN, Gigamon infrastructure
  • Strong knowledge of networking protocols (TCP/IP, UDP, DNS, HTTP/S, VoIP, etc.)
  • Ability to interpret and correlate data across multiple tools and data sources
  • Candidates must be authorized to work in the US without company sponsorship
  • The company will not support the STEM OPT I-983 Training Plan endorsement for this position
Benefits
  • short-term or annual bonuses
  • long-term incentives
  • on-the-spot recognition

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
packet analysistroubleshootingnetwork performance monitoringprotocol interpretationlatency resolutionthroughput analysisperformance metricsdata correlationnetwork protocolsperformance documentation
Soft skills
collaborationproblem-solvingcommunication
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