Operations

• Provide hands-on IT support, resolving escalated issues and maintaining a strong service-oriented approach
• Design, implement, and continuously improve support workflows and best practices using data to measure and enhance service quality
• Oversee hardware and IT resource management across multiple sites and countries, including procurement, deployment, inventory, and logistics
• Lead the strategy, implementation, and continuous improvement of Mobile Device Management (MDM) solutions to ensure secure, efficient, and scalable management of mobile endpoints
• Mentor, develop, and inspire the IT Operations team, fostering a culture of knowledge sharing and professional growth
• Lead the expansion and scaling of the IT Operations team to meet the needs of a growing international company

Team Lead, IT Operations

Senior Lead Ops Consultant

Commercial Operations Liaison Manager

Ingénieur Excellence Opérationnelle

Operations, Integration and Production Support Officer

Container Terminal Operations Manager