The College Board

Director

• Oversee Documentation Review, Accommodation Determinations , and Team Management
• Manage and assign clinician caseloads, ensuring effective prioritization, timely decision-making, and high-quality reviews
• Ensure all clinical reviews and eligibility determinations meet the highest standards of accuracy, fairness, and consistency
• Lead and supervise clinicians responsible for accommodation decisions across College Board programs
• Direct daily operations of the SSD School-level Review process
• Serve as the escalation point and subject-matter authority for complex eligibility determinations
• Collaborate with senior leaders and interdisciplinary experts to uphold best practices
• Review and refine clinical policies, processes, and tools
• Lead verbal and written communications with stakeholders
• Share leadership responsibilities with fellow SSD Directors
• Define and refine the clinical policy governing accommodation determinations
• Drive strategic enhancements to accommodations policy and technology-enabled implementation
• Represent College Board externally through presentations, webinars, and professional outreach

Director, Clinical Review

Vice President

• Lead and Manage the New Course Design and Development Team
• Effectively manage a high-performing, remote team of ~25 curricular researchers, instructional designers, and project managers
• Set vision and priorities for the team, track and manage progress to goals, and provide coaching and support
• Cultivate an inclusive and high achieving culture that enables all team members to live out College Board’s Operating Principles
• Sit on the College Board’s AP Leadership Team
• Represent the AP Program in presentations to teachers, professors, administrators, and policymakers
• Partner with the Access department and State and District Partnerships colleagues to observe classrooms
• Lead the New Course Design and Development Department through several phases for each new AP course

Vice President, Course Design and Development

Engineer

• Collect, curate, and analyze intelligence relevant to College Board products and adjacent services
• Assess adversary behaviors and trends to identify defensive and investigative opportunities and inform stakeholder priorities
• Maintain structured tracking of relevant threats and produce written assessments and briefings for technical and non-technical audiences
• Partner with engineering teams to translate findings into security requirements and hardening priorities
• Support operational stakeholders with analysis that informs investigations and related decision-making
• Operate as a cross-functional partner across engineering, data, and operational teams, maintaining strong working relationships
• Communicate clearly through written outputs and collaborative discussions to drive aligned action
• Contribute to repeatable workflows, documentation standards, and quality improvements that increase consistency and reliability
• Uphold safe handling expectations for sensitive information, including compliant storage, access, and sharing practices
• Contribute to improving the quality and usefulness of security-relevant signals and analytic outputs that support detection and measurement efforts
• When appropriate, support technical validation of hypotheses to reduce ambiguity and accelerate remediation, using policy-aligned approaches.

Senior Engineer, Platform Threat Intelligence

Designer

• Apply service design methodologies to understand and map complex ecosystems, including users, stakeholders, processes, and supporting systems
• Conduct and synthesize generative, formative, and evaluative research across multiple stakeholders (students, educators, administrators, internal teams)
• Create and evolve end-to-end journey maps that reflect real user experiences across channels and touchpoints
• Develop service blueprints that connect frontstage experiences with backstage processes, systems, and dependencies
• Facilitate workshops and co-creation sessions to align cross-functional partners and uncover service-level opportunities
• Translate user, behavioral, and operational data into actionable service improvements
• Influence prioritization and roadmapping by identifying high-impact opportunities across the service ecosystem
• Champion inclusive, human-centered service design principles across products and operations
• Use storytelling to communicate service vision, complexity, and opportunities in a clear and compelling way
• Design and refine end-to-end services that span digital products, internal tools, and operational workflows
• Ensure consistency and continuity across touchpoints, channels, and moments in the user journey
• Create service design deliverables such as journey maps, service blueprints, ecosystem maps, workflows, and prototypes
• Partner with product designers and engineers to translate service concepts into product and system-level solutions
• Conduct usability testing, service pilots, and validation activities to evaluate both experience quality and service performance
• Ensure services are inclusive and accessible across all touchpoints and user groups
• Identify service gaps and opportunities for optimization through ongoing measurement and iteration
• Use tools like Figma (preferred), Miro, and Dovetail to design, document, and test work
• Work closely with product managers, engineers, researchers, operations, and other stakeholders to align service outcomes
• Bridge silos by connecting teams across product, technology, and operations
• Participate in team rituals (standups, planning, reviews) while also introducing service design practices where needed
• Translate service design decisions into clear artifacts and guidance that support implementation
• Present service concepts, research findings, and recommendations with clarity and confidence
• Contribute to shared service design practices, tools, and templates across the organization
• Mentor peers and designers through feedback, pairing, and sharing service design practices
• Stay current with service design methods, tools, and trends, and bring new thinking into the organization
• Contribute to critiques, workshops, and internal documentation that strengthen design maturity
• Participate in hiring and onboarding activities.

Senior Service Designer, Bluebook Platform

Public Relations

• Lead a high-performing media relations team and strengthen cross-divisional collaboration (15%)
• Set vision and priorities for the team, track and manage progress to goals, and provide coaching and support to ensure team members meet and exceed goals, remain engaged, and contribute meaningfully to our mission
• Cultivate an inclusive and high achieving culture that enables all team members to live out College Board’s Operating Principles
• Develop and execute a comprehensive enterprise media strategy (25%)
• Translate organizational priorities and enterprise messaging into proactive and reactive media strategies that strengthen institutional credibility and public understanding
• Identify and drive media opportunities aligned to College Board’s mission, strategic goals, and reputational priorities
• Partner closely with teams across the organization to ensure message consistency, strategic alignment, and impact
• Advise senior leaders on media engagement strategy, visibility, and reputational risk
• Oversee media intelligence and anticipate emerging issues (15%)
• Lead comprehensive monitoring and analysis of media coverage, sentiment, and narrative trends
• Translate insights into actionable executive guidance that informs communications and operational decision-making
• Identify emerging issues, policy dynamics, and reputational vulnerabilities early
• Recommend proactive engagement or mitigation strategies to shape narratives before they escalate
• Guide high-stakes media engagement and reputational response (20%)
• Serve as the senior media lead during high-risk, high-visibility issues and sensitive inquiries
• Assess complex or high-profile media requests and recommend engagement strategy, including whether and how to respond and who should serve as spokesperson
• Develop clear, accurate, and strategically positioned statements, background materials, and Q&A documents
• Coordinate executive interviews and media engagements when appropriate, ensuring preparation, message discipline, and follow-through
• Partner closely with a range of College Board leaders and subject matter experts to deliver aligned, timely responses
• Maintain and strengthen crisis protocols, escalation frameworks, and organizational readiness
• Cultivate trusted media relationships to strengthen credibility and coverage quality (15%)
• Build and maintain long-term, trust-based relationships with national, regional, and trade journalists
• Engage reporters proactively through background briefings, contextual education, and strategic outreach
• Serve as a reliable, credible resource to enhance accuracy and depth of coverage
• Act as senior escalation point for sensitive or complex inquiries to protect and reinforce institutional reputation
• Prepare and advise executive leaders for effective external engagement (10%)
• Provide candid strategic counsel on engagement posture, tone, and risk in high-stakes media environments
• Develop high-quality briefing materials, talking points, and Q&A that ensure message clarity and consistency
• Deliver media training and rehearsal sessions that build confidence and discipline
• Support high-profile interviews and public moments to maximize impact and minimize risk

Executive Director, Media Relations

Software Engineer

• Design & Implementation (75%)
• Collaborate daily with other engineers on the team using mob programming to solve complex technical problems through software engineering.
• Maintain the highest engineering standards with product owners, architects, and stakeholders.
• Use your understanding of applications within the Digital Assessment Platform to design novel security solutions.
• Write code for both native and web environments focusing on lower-level code that interfaces with the native OS.
• Understand new product requirements and break down implementation into specific functional changes.
• Team Operations & Success (25%)
• Drive continuous improvement of the team’s engineering practices, efficiency, speed, and quality.
• Participate in conversations about proposed architecture, testing strategies, developer experience, and security.
• Conduct peer code and design reviews.
• Assist in the resolution of production issues.
• Adopt AI-augmented software engineering practices for implementing and delivering high-quality code.
• Experiment with new methods or tools to improve the team's processes.

Senior Software Engineer, Secure Client Engineering, Platformization

Business Operations

• Lead and manage high-priority initiatives on behalf of the Vice President in support of Assessment Delivery’s digital and operational strategy
• Act as a strategic extension of the VP, driving alignment, surfacing risks, and ensuring cross-functional execution across leadership priorities
• Partner with other Special Project Leads within Operations to coordinate and advance division-wide strategic initiatives
• Prioritize and sequence short- and long-term workstreams across Assessment Delivery leadership, identifying dependencies, tradeoffs, and risk mitigation strategies
• Simultaneously manage multiple highly visible, enterprise-impact projects, ensuring business objectives, milestones, and outcomes are clearly defined and achieved
• Maintain a big-picture view of the division to ensure initiatives are delivered on time, within scope, and aligned to strategy
• Develop strong cross-functional relationships and maintain working knowledge of key products, processes, and operating models
• Translate complex data into actionable insights; structure large data sets, analyze findings, and develop executive-ready presentations and recommendations
• Champion a culture of continuous improvement across Assessment Delivery teams, supporting an ongoing program of operational and structural change
• Lead and facilitate process improvement workshops to generate solutions and drive measurable efficiency gains
• Analyze complex data to identify root causes and recommend innovative solutions in ambiguous situations
• Establish quality controls and performance indicators to identify improvement opportunities and sustain standards
• Serve as a trusted advisor and confidential strategic partner to the Vice President, providing direct support on sensitive, high impact priorities
• Represent the VP in meetings and working sessions, driving clarity, alignment, and follow-through on strategic initiatives
• Convene and facilitate strategic conversations across divisional leadership; co-develop agendas and executive materials, and drive accountability on action items
• Collaborate with leadership and key stakeholders to manage communications, readiness, and execution of division-wide initiatives
• Work closely with Operations project leads and cross-functional partners to advance strategic priorities spanning multiple teams

Director, Business Operations

Full-stack Engineer

• Collaborate daily with other engineers on the team using mob programming to solve complex technical problems through software engineering.
• Maintain the highest engineering standards in collaboration across teams with product owners, architects, and stakeholders, in support of our systems and services.
• Develop deep understanding of the applications within the Digital Assessment Platform to design and implement novel solutions to security challenges in desktop and mobile applications, across Windows, MacOS, iOS, and ChromeOS.
• Write code for both native and web environments, building component-based, performant, stable, and secure solutions with a focus on lower-level code that interfaces with the native operation system.
• Understand new product requirements and decompose the implementation into specific functional changes for verification.
• Participate in continuous improvement of the team’s engineering practices, efficiency, speed, and quality.
• Conduct and participate in peer code and design reviews.
• Assist in the resolution of production issues.
• Adhere to development standards and security policies and procedures.

Software Engineer, Secure Client Engineering

Procurement

• Lead the development and execution of sourcing strategies to optimize spend, reduce risk, and enhance value in alignment with organizational objectives
• Identify, evaluate, and make recommendations on selection of suppliers and Marketing & Professional Services related products and services
• Understand the current supplier landscape and identify opportunities to consolidate demand and drive cost savings while maintaining service quality
• Proactively update sourcing strategies based on market analysis and risk assessment, aligning with organizational goals and industry trends
• Lead supplier selection, performance management, and relationship development in partnership with internal stakeholders
• Lead negotiations of commercial terms, service-level agreements (SLAs), and licensing models to achieve favorable cost, risk, and performance outcomes
• Partner with Legal, GRC and Information Security teams to ensure all security and business term requirements are included in contracts
• Manage ongoing supplier relationships, performance reviews, and escalation processes
• Gather and analyze spend data to benchmark and identify opportunities for savings and efficiency
• Create category specific cost models, including TCO analyses, to support data driven sourcing recommendations and track impact against organizational goals and metrics
• Adopt and leverage existing Procurement tools and platforms, as well as enterprise AI tools, to deliver value driven insights and recommendations
• Proactively engage with stakeholders to understand their goals and planned initiatives, translating insights into category sourcing strategies that anticipate needs, align with enterprise objectives, and deliver strategic value
• Serve as a trusted advisor to business units on category related procurement and sourcing matters, delivering market insights, improving supplier performance, and ensuring contract and policy compliance

Associate Director, Strategic Sourcing – Marketing and Professional Services

Customer Success Manager

• Drive retention and long-term client success
• Serve as a trusted advisor
• Anticipate account needs by analyzing institutional data
• Develop and maintain a deep working knowledge of College Board Enrollment Solutions suite
• Establish a consistent cadence of value-driven communications
• Gather and elevate customer insights
• Identify and cultivate opportunities for customer advocacy
• Contribute subject matter expertise to draft RES content
• Deliver regional and national webinars and workshops
• Drive cross-functional initiatives to strengthen customer experience

Director, Strategic Accounts – Customer Success

Content Marketing Manager

• Develop, refine, and socialize a comprehensive content strategy that advances and aligns with the BigFuture product vision
• Own, refine, and socialize an editorial roadmap for articles, videos and other BigFuture.org product content
• Oversee research and define clear outcomes, key messages, and production approach for every piece of BigFuture.org content
• Manage quantitative and qualitative user research and feedback systems to measure value and relevance of BigFuture.org content
• Prioritize and manage community team’s backlog of content concepts and editorial calendar
• Establish and refine robust processes and systems to plan, create and review high-quality content
• Lead a team of four that is responsible for optimization of BigFuture.org product content
• Set vision, priorities, and expectations for the team

Senior Director, BigFuture Content Strategy

Security Engineer

• Enable cross-functional delivery and execution (40%)
• Collaborate closely across delivery teams to align on security controls and enable secure implementation.
• Participate in and frequently lead working sessions to unblock teams—translating policy into practical implementation steps that fit Agile delivery.
• Run periodic spot checks and audits to validate that governance, security conditions, and monitoring remain effective over time, including re-review cadences for production use cases.
• Contribute to team ceremonies, documentation, and continuous improvement to keep the program efficient, measurable, and trusted.
• Lead security governance and guidance (35%)
• Serve as the primary security review partner for use-case assessments working collaboratively with Information Security, Technology teams, and governance stakeholders to continuously refine and improve the security review process based on real implementations, incidents, and emerging risks.
• Lead hands-on security assessments for use cases, including data classification and handling, threat modeling, vendor and model risk considerations, and misuse testing.
• Define, evolve, and maintain secure-by-default standards, patterns, templates, and reference guidance (e.g., documentation expectations, security checklists, and decision records), shaping how security reviews and guardrails operate in practice as adoption matures while reducing review friction and cycle time.
• Define and drive enterprise security expectations for usage, including telemetry, logging, and monitoring requirements that enable detection, investigation, and prevention of misuse across sanctioned systems.
• Monitor and reduce shadow IT (25%)
• Establish a program to identify and reduce shadow IT by working with IT and Security teams on discovery signals (proxy/DNS/ app discovery, endpoint telemetry) and remediation paths.
• Produce actionable reporting for leadership including use-case coverage, review outcomes, risk themes, time-to-approve, exceptions, and remediation status.
• Partner with Security Operations to implement and tune misuse detections and alerting (e.g., sensitive-data prompts, abnormal usage spikes, repeated jailbreak attempts, suspicious tool calls)

Senior Security Engineer

Product Manager

• Define and Drive Product Strategy and Roadmap (30%)
• Lead Iterative Product Development (50%)
• Communicate Value and Progress (20%)
• Establish and maintain a clear strategy and roadmap for your product area that drives measurable improvements in student and educator experiences while aligning with College Board’s broader digital strategy.
• Use data, research, and feedback to identify and prioritize opportunities that deliver the highest-value outcomes for users.
• Translate product goals and strategy into a clear, iterative set of experiments and a delivery plan that delivers measurable improvements in the experience of users.
• Provide clear, outcome-focused updates that communicate measurable impact and insights and demonstrate how delivery enables and advances College Board’s strategic goals.

Senior Product Manager, Digital Assessment Experience

• Manage and develop and improved corporate purchasing credit card program (50%)
• Manage the Amex cardholder lifecycle including evaluating new card requests, approving card applications, training new cardholders, and canceling inactive/ departed employee accounts.
• Reconcile and integration transactions monthly
• Perform ongoing program administration including processing limit increases, supporting declined transactions and managing periodic reporting needs.
• Resolve purchasing and invoice issues (15%)
• Manage dedicated support mailbox to resolve invoice escalations from Accounting , responding within set timelines
• Investigate in Workday Financials to find purchase order, invoice, and payment details
• Communicate effectively with staff in Accounting, Sourcing, and outside of Finance to identify solutions
• Drive resolutions, within set timelines
• Customer support for staff (15%)
• Provide training and support documentation to help staff purchase and process payments successfully
• Host 1:1 and team trainings on key Workday business processes
• Manage dedicated support mailbox to resolve staff issues around invoices, requisitions, POs, and more
• Maintain knowledge of organizational purchasing policies and guide staff to purchase within policy
• Steward purchasing data (15%)
• Update Buyers and Requestors on POs and requisitions
• Close inactive or expired POs within established timeline and criteria
• Maintain cost center approval matrices
• Work proactively to find opportunities to automate related manual tasks
• Execute select purchasing tasks (5%)
• Approve low dollar, low risk requisitions (e.g., Staples)
• Reassign invoices and requisitions across cost centers, as needed
• Maintain cost center approval matrices

Procurement Operations Specialist

• Develop and execute strategic plans in consultation with regional leadership and cross-divisional partners
• Maintain account planning processes and conduct regular business reviews with assigned accounts
• Build and maintain strong relationships with decision-makers across organizations, universities, and ministries of education
• Use Salesforce CRM to manage accounts, monitor progress toward goals, and support proactive task and opportunity management