The Cigna Group

Project Manager

• Oversee Integration Solution Management (ISM) team’s work to meet complex project integration/end-to-end (E2E) testing objectives throughout integrated testing life cycle;
• Work with business/technology/solution teams to develop artifacts like business process diagrams, test plans, system design documents, and automated test scripts to support business objectives, such as improved eligibility testing, claims adjudication, and healthcare pricing, for healthcare platforms/ensure healthcare application functionality;
• Allocate testing activities budget to projects;
• Coordinate, schedule, and assign project tasks such as test scenario creation, test planning, test execution, defect tracking, environment setup, and preparation of Jira dashboards to deliver large-scale project releases for consumers;
• Maintain client relationships with business stakeholders, IT, and other teams such as Operations, Finance, and Regulatory/Compliance;
• Evaluate and report progress for quality/performance metrics for IT projects/system architecture projects; Use understanding of system architecture to lead project to reduce large set of payment gateway transactions to one system using Unique Transaction Identifiers;
• Define and implement structured release plans (forecasting, tracking, reporting), quality assurance testing plans, and project timelines;
• Apply Agile and Waterfall methodologies to manage Software Development Lifecycle (SDLC);
• Use reporting techniques including Jira dashboards, Kanban, sprint burndown, and weekly status reports for project status traceability;
• Work with systems teams to plan technical integrated, E2E, and regression testing for portfolio and program-level epics;
• Review project test strategy including test scope/objectives, high level E2E testing scenarios/test data management to reduce critical defects and validate system performance;
• Develop reusable automated test scripts using Selenium/TestNG to test web applications, Application Programming Interfaces (APIs), and backend systems; Maintain test script compatibility, update automation frameworks, and maintain integration with Continuous Integration Continuous Delivery (CI/CD) pipelines;
• Facilitate continuous improvement including identification/implementation of test automation for regression testing and API validation;
• Coordinate with clients on systems testing, installation, and training. Ensure that testing standards/guidelines are followed;
• Document/communicate testing progress;
• Reprioritize test scenarios, reassign test cases, escalate blockers; and
• Initiate regression testing/modify test plans as needed.

Senior IT Project Management Advisor

Clinical Operations

• Lead transformative initiatives that elevate operational performance, drive innovation, and strengthen clinical and enterprise outcomes
• Drive operational excellence initiatives that improve quality, efficiency, and clinical program performance
• Lead enterprise-level projects focused on analytics, workflow optimization, operating model enhancements, and value realization
• Develop integrated project roadmaps, performance dashboards, and communication tools to support visibility and alignment
• Facilitate governance routines, strategic planning sessions, and cross-functional forums that enable clarity and informed decision-making
• Identify, assess, and resolve risks, issues, and cross-team dependencies to protect delivery timelines and project outcomes
• Shape and deliver executive-ready insights, summaries, and recommendations supporting prioritization and long-term planning
• Partner with matrixed teams to build collaboration, strengthen alignment, and create scalable, repeatable processes
• Promote continuous improvement practices across CHC through problem-solving, knowledge sharing, and operational discipline

Clinical Operations Project Manager

Financial Planning and Analysis

• Provides advanced professional input to complex Financial Analysis assignments/projects
• Responsible for analysis and interpretation of complex financial information
• Identifies trends, variances, and key issues and provides recommendations for adjustments
• Conducts moderate to complex financial analysis projects and/or reporting
• Helps answer pharmacy appeals and works directly with pharmacies on payment issues
• May conduct audits to ensure data controls are maintained
• May design, enhance and maintain system applications for processing and reporting financial information
• Works autonomously, only requiring “expert” level technical support from others
• Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Financial Analysis

Financial Analysis Lead Analyst

Counselor

• Conduct regular appointments with clients who wish to converse with a mental health professional
• Establish positive and trusting relationships with clients
• Screen and assess patients for common mental health and substance use disorders, leveraging evidence based tools
• Provide patient education about common mental health and substance use disorders, as well as available evidenced based treatments
• Implement various treatments and protocols to provide guidance and appropriately address client situations using evidenced based techniques
• Continually assess client situations and provide the proper ongoing treatments
• Educate and involve family members or other loved ones in the treatment process when necessary
• Partner with plan and community resources to make referrals to outside sources or agencies that can augment or better address their specific needs
• Coordinate care after an acute event including emergency department presentation or inpatient admission in collaboration with the patient’s provider and population health team
• Coordinate with patient’s care plan team in order to ensure holistic care
• Maintain the strictest confidentiality of each and every client situation
• Maintain all required licenses and the appropriate insurance
• Participate in clinical team meetings as assigned

Behavioral Health Counselor

Director

• Drive annual strategic refresh cycles, including 3-year outlook planning and initiative prioritization
• Defines reimbursement policies and tactical goals and objectives; directs strategy execution
• Assists affordability leadership in defining short and long-term strategic needs, and work through multi management levels to track plan progress and execution
• Identify emerging trends impacting medical costs to inform new program and product development
• Serve as a strategic advisor to Cigna Healthcare senior affordability, clinical and operational leadership, translating enterprise and organizational priorities into actionable initiatives
• Act as a catalyst for change, positioning the Cigna Healthcare affordability and payment integrity team as a leading program help with value creation within the organization
• Support the design and refinement of affordability programs tailored to address specific trends and populations
• Partner with analytics, operations, product, and clinical teams to validate business cases and define success metrics
• Identify new and scalability of affordability programs and initiatives
• Support go-to-market strategies, communication and enablement efforts for new solutions
• Accountable for enabling the strategy set by leadership
• Collaborate with matrix partners across contracting, operations, clinical, finance, product, sales, transformation and innovation teams within Cigna Healthcare and across the enterprise to ensure alignment and execution.
• Develop executive-level communications, including strategy memos, presentations, reports, stakeholder updates and create comprehensive narratives
• Conduct external scans of the healthcare landscape to identify innovation and affordability opportunities and competitive threats, using data and qualitative performance to advise management relative to the national network and payment integrity strategy
• Analyze internal capabilities and gaps to inform strategic priorities and decisions
• Synthesize internal and external insights into actionable recommendations that shape enterprise and organizational growth initiatives
• Track and report on initiative performance, ensuring alignment with financial, operational clinical impact and experience goals
• Synthesize annual and multi-year plans to demonstrate tie back to affordability and enterprise strategies and goals

Senior Director, Affordability Strategy

Business Operations

• Conduct targeted diagnostics, process analysis, and quantitative assessments to identify inefficiencies and improvement opportunities.
• Lead rapid diagnostics across processes, functions, and value streams.
• Analyze data related to cost, volume, cycle time, demand, rework, and capacity.
• Perform root cause analysis to identify drivers of inefficiency and complexity.
• Support opportunity sizing and prioritization.
• Document current-state processes using advanced process mapping techniques.
• Identify handoffs, pain points, redundancies, and control gaps.
• Initiate development of future-state process designs under senior guidance.
• Create process documentation and artifacts.
• Create more complex analyses, summaries, and visuals to drive recommendations.
• Help translate analytical findings into clear, business-friendly insights.
• Lead re-engineering initiatives through execution and implementation phases.
• Track actions, milestones, and risks related to process changes.
• Participate in working sessions, workshops, and on-site diagnostics as needed.

Senior Business Process Engineer

Artificial Intelligence

• Support the management and operation of Cigna’s International AI Governance framework
• Help maintain governance artifacts such as model inventories, risk assessments, data flow diagrams, and evaluation logs.
• Collect, organize, and track information needed for reviews with Legal, Privacy, Security, and Compliance teams.
• Assist with vendor oversight by gathering technical and operational data for governance reviews.
• Contribute to basic prompt design, testing, and optimization under direction from senior prompt engineers.
• Run structured prompt tests for accuracy, safety, cost efficiency, and response quality.
• Document prompt performance results and produce clear summaries for stakeholders.
• Support creation of dashboards, reports, and audits for AI usage patterns and model or prompt incidents.
• Participate in operational reviews, retrospectives, and red-team/blue-team exercises.
• Partner with teams across International Markets, Data/ML Engineering, Security, Privacy, and Product to ensure governance tasks progress smoothly.
• Contribute to training materials, FAQs, and documentation to support internal adoption of AI tools.

AI Operations Analyst

• Identify, qualify, and prioritize high‑impact AI opportunities
• Facilitate discovery workshops
• Design, test, and optimize prompts
• Assess AI vendors for capability, compliance
• Partner with Data/ML Engineering to integrate RAG pipelines
• Serve as a trusted advisor to business leaders

Lead Prompt Engineer – AI Applications

Data Engineer

• As an Agile Product Manager within the Data Engineering team, you will serve as the internal voice of the customer and a key driver of our data platform strategy.
• You will define and prioritize features, manage the product backlog, and shape the vision and roadmap for our Agile Release Train (ART).
• Your work will directly influence how data is ingested, transformed, and delivered across the enterprise.
• Write clear, actionable user stories with acceptance criteria.
• Prioritize backlog items based on business value, technical feasibility, and delivery timelines.
• Collaborate with business stakeholders, data architects, and engineering teams to translate business needs into scalable data solutions.
• Build strong relationships with data consumers, engineering teams, and governance stakeholders.
• Act as the primary point of contact for escalations, impediment resolution, and cross-team coordination.
• Champion agile principles and foster a culture of continuous improvement.

Agile Product Management – Data Engineering

Operations

• support maintenance of integrated program plans, milestones, and dependencies.
• track initiative status, actions, risks, issues, and decisions across workstreams.
• ensure updates are complete, accurate, and submitted on time by workstream leads.
• support preparation and follow-up for PMO forums, working sessions, and governance meetings.
• produce and maintain standard PMO reports and dashboards.
• perform quality checks to ensure data consistency and accuracy before executive reviews.
• support the Change Management Lead with stakeholder lists and impact trackers
• manage PMO cadence artifacts
• support documentation of decisions and alignment across initiatives.

PMO Operations Advisor

Software Engineer

• Lead rapid hypothesis-driven diagnostics across functions, processes, and value streams.
• Analyze cost, capacity, cycle time, demand, rework, and complexity drivers.
• Identify root causes of inefficiency—not just symptoms.
• Quantify opportunity size and prioritize initiatives based on value, feasibility, and speed to impact.
• Lead end-to-end process re-engineering, including elimination of non-value-add activities.
• Simplification and standardization (AI/automation opportunities).
• Identification of org design, GCC, vendor optimization opportunities.
• Design future-state processes aligned to enterprise standards and strategy.
• Ensure redesigned processes are practical, executable, and scalable.
• Act as a hands-on execution leader, embedding with business teams as needed.
• Drive rapid decision-making and issue resolution during re-engineering efforts.
• Partner with PMO to transition initiatives into structured execution when appropriate.
• Partner with Data & Analytics to leverage insights for diagnostics and performance tracking.
• Identify opportunities for automation, AI, workflow, or technology enablement tied to redesigned processes.
• Collaborate with HR and GCC leads on workforce, role clarity, and location strategy implications.
• Navigate resistance by grounding recommendations in data and operational reality.
• Codify repeatable diagnostic and re-engineering methodologies, tools, and playbooks.
• Partner with Change Management to ensure adoption and sustainability.

Director, Process Re-Engineering and Diagnostics

Bilingual

• Provide onsite face-to-face customer coaching and support
• Identify customer health education needs through targeted health assessment activities.
• Collaborate with customers to establish health improvement plans, set personalized evidence-based goals, and support customers in achieving those goals.
• Empower customers to become an active participant in their own health outcomes.
• Assist Customer in overcoming barriers to better health
• Lead and support a variety of Health and wellness promotional activities, such as group coaching, wellness challenges and Health related seminars.
• May perform biometric screenings, including finger sticks, blood pressure, body composition, etc.
• Utilize biometric values and motivational interviewing techniques to collaborate with customer to drive to improve clinical outcomes.
• Provide support for health-related site events, which include open enrollment, wellness committee facilitation, flu shot events, health fairs, etc.

Health Educator – Bilingual Spanish

• Generate new equity and debt investments in assigned territories that meet Portfolio return objectives.
• Independently negotiate, with advisement from manager, Mortgage Application, Loan Documents, Purchase & Sale Agreements and Joint Venture Documents to minimize liability to CIM.
• Lead the preparation of credit materials and presentation to recommend equity and debt investments.
• Furthermore, recommend and present investment opportunities through the credit process.
• Obtain necessary investment committee approvals and close recommended investments.
• Own and coordinate all aspects of closing with internal and external business partners (accounting, legal, engineering and insurance).
• Partner with CRI Asset Management team on underwriting of new investments and assist in all aspects of management of existing portfolio including business plans, valuations, sales, refinancing, and recapitalizations.
• Price joint venture opportunities (unleveraged IRR).
• Know spot market pricing. Determine the best relative value in the marketplace.
• Actively underwrite and quote mortgage business to determine market pricing for different credit risk profiles.
• To the extent necessary, structure credit enhancements to address lease-up risk, concentrated rollover or extensive property reposition strategy.
• Ensure pipeline reports are updated. Demonstrate broad knowledge across real estate industry and take ownership of assigned territories.

Vice President, Real Estate – Acquisitions

Consultant

• Serve as the compensation leader for a major business segment, delivering thought leadership on compensation strategy and practices
• Design, evaluate, and enhance compensation programs, including incentive and variable pay plans
• Lead annual compensation processes to ensure alignment with organizational goals
• Evaluate roles, design market competitive pay packages, and advise on critical and senior leadership talent decisions
• Assess internal equity and external competitiveness using market insights and best practices
• Conduct compensation analysis to support the business strategy
• Develop compensation recommendations that support organizational growth and change, including global expansion, integrations, restructuring, and M&A activity
• Consult with HR business partners and recruiters on compensation-related issues
• Communicate and train HR partners to support business managers on compensation topics
• Counsel management and serves as a subject matter expert on compensation strategy, policies, programs, and communications

Senior Compensation Consultant

Account Executive

• Partner with key client decision-makers to develop meaningful, long-term relationships.
• Apply industry and market knowledge to offer forward-thinking recommendations.
• Engage across all levels of client organizations to ensure alignment and influence outcomes.
• Share timely insights on market trends to help clients stay ahead.
• Use financial and underwriting expertise to guide cost management and highlight the value of Cigna solutions.
• Drive growth, earnings, and retention by expanding relationships and managing renewals.
• Collaborate with underwriting and cross-functional partners to deliver integrated, strategic solutions.
• Oversee and support client service needs by connecting requests with the right internal teams.
• Strengthen relationships with distribution partners and ensure alignment on client strategies.