The Cigna Group

Full-stack Engineer

• Design, build, and enhance scalable full-stack features that support product strategy and business outcomes.
• Develop reliable backend services and intuitive frontend applications using modern engineering practices.
• Partner closely with product managers and peers to translate business needs into well-designed technical solutions.
• Contribute to delivery planning by providing thoughtful estimates and owning assigned work through completion.
• Write clean, maintainable, and well-tested code aligned to established engineering standards.
• Use modern development tools, including AI-assisted technologies, to improve productivity and code quality.
• Support high-quality releases by collaborating with QA and operations teams and participating in production support.
• Monitor, troubleshoot, and resolve production issues to ensure stable and reliable platform performance.
• Continuously improve team processes, code quality, and development practices through feedback and experimentation.
• Stay current with evolving technologies and apply new ideas where they add value.
• Protect sensitive and proprietary data by following security, privacy, and HIPAA requirements.

Software Development Engineer

Underwriter

• Play a key role in adapting, monitoring, and implementing the market strategy with Market leadership
• Share market P&L accountability for the local market with MP and market’s Sr DRM/Managing Director
• Build and maintain working knowledge of all lines of business operating within the market
• Support management process that measures and analyzes results and minimizes the impact of variances
• Study financial trends to identify opportunities
• Work with Sr DRM/Managing Director to create financial planning
• Hold matrix and market partners accountable to ensure targets are achieved
• Provide useful risk and financial insights to make better decisions
• Develop and co-own execution of multi-year strategic business plan
• Hire and retain top grade talent and develop the team

Risk & Underwriting Director

Network Operations

• Define, document, and maintain business capabilities, including scope, intended usage, guardrails, quality standards, and business rules aligned to enterprise capability frameworks.
• Represent assigned capability domains and partner with Capability Experts to support capability maturity assessments, gap identification, and roadmap recommendations.
• Define and document business requirements, quality controls, and usage standards needed to support evolving business and market needs.
• Analyze intake and change requests to assess capability impact, dependencies, risk, and alignment with current priorities and future business needs.
• Partner with delivery teams to ensure capabilities are implemented in alignment with defined business intent, acceptance criteria, and expected outcomes.
• Support operational teams with business definition, interpretation, and correct usage of provider data and network capabilities.
• Actively participate in workgroups and governance forums focused on capability definition, data standards, usage rules, and consistency of outcomes across consumers.
• Partner with provider data users to promote accurate application, consistent usage, and shared understanding of capability behavior and limitations.
• Monitor capability performance, adoption, and data quality; respond to and resolve escalated issues impacting integrity, consistency, or usability.
• Identify risks, constraints, and barriers that could impact capability maturity, adoption, or delivery; develop mitigation or contingency approaches.
• Escalate issues and risks as appropriate with clear context, impact analysis, and recommended actions.
• Develop and deliver concise, audience‑appropriate communications and reporting on capability status, risks, and progress toward goals.
• Identify opportunities to improve capability efficiency, scalability, automation, and administrative effectiveness to support cost reduction and competitive differentiation.
• Holistically manage capability implementation and adoption through delivery, rollout, and ongoing operational use.
• Partner with matrixed organizations to coordinate initiatives and ensure actions are aligned across portfolios and domains.

Senior Network Operations Advisor

Project Manager

• Provide expert content/professional leadership on complex IT Project Management assignments/projects
• Responsible for managing, directing and planning several projects simultaneously
• Responsible for coordinating, scheduling and assigning project tasks, team building, and maintaining working relationships with client functional areas outside of IT
• Apply project management methodologies and reporting techniques to indicate project status
• Identify, evaluate and formulate detailed project plan, tracks milestones and schedules; negotiate and modify schedules as well as resources required to meet project objectives
• Evaluate and report progress in terms of quality and performance metrics common to IT projects
• Work with client departments to coordinate systems testing, installation, training and support
• Keep informed of technical and operational advances
• Exercise considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives
• Use deep professional knowledge and acumen to advise functional leaders
• Focus on providing thought leadership within IT Project Management including projects which require understanding of the larger organization

IT Eligibility Project Management Advisor

Attorney

• Ensure organizational adherence to all applicable laws, regulations, and internal policies
• Develop and implement compliance programs
• Monitor business activities and conduct audits
• Provide guidance to mitigate risk
• Create, update, and implement compliance policies and procedures
• Conduct internal audits and compliance reviews to identify gaps
• Perform risk evaluations and recommend corrective actions
• Investigate and resolve compliance-related issues promptly
• Develop and deliver compliance training programs for employees
• Stay informed on new laws, regulations, and best practices

Senior Legal Compliance Supervisor

Product Manager

• serves as the key interface and liaison between the business sponsor or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives
• responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products
• Contribute to business requirements for new and existing systems from ideation through production and project oversight
• Participate heavily in: the extraction of requirements from business sources discussions with technical resources on business or client intent and requirements
• skills to discuss, if not influence, technical design of associated applications
• the ability to guide technical support
• Primary Functions Participate in defining business requirements with business sponsors or clients, TPO and System Engineering teams for new and modified business applications, product, or client requests
• Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests
• Provide input and insight into technical design of new and existing business applications
• Owns the creation of epics to support analytic needs
• Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
• Communicate and report on progress regularly with business stakeholders or clients
• Prioritize and manage workload and meet project deadlines

Business Product Owner, PBM Operations

• Responsible for implementing the Go to Market Pharmacy strategy by guiding the pharmacy underwriters through account level rate development
• Directly supporting underwriting and pricing for high-impact cases
• Working to develop strategic recommendations related to market competition and pricing
• Deploy tactics to execute strategy and achieve earnings and growth
• Responsible for supporting the development and achievement of business plans and supporting setting strategic direction
• Assist in broker/client development and assist underwriter in high-risk negotiations
• Provide risk and financial insights to make better case decisions
• Conduct regular touch point meetings with Pharmacy Pricing and Go-To-Market team to gain feedback
• Identify and drive process improvements to increase speed to market on quote delivery and case implementation
• Provide a broad risk management perspective to all strategic conversations
• Always start with and end with customer/client needs, when developing consultative, innovative and affordable solutions and contemplating the resultant risk
• Act as a change agent in ensuring the effective implementation of key business priorities
• Develop direct reports; provide opportunities for project work, coach and provide ongoing formal and informal feedback, ensure development plans are in place

Senior Risk and Underwriting Manager

Strategy

• Leads large cross-functional strategic initiatives and develops program plans
• Provides business direction for a team of program or project resources
• Analyzes complex situations and drives to appropriate conclusions
• Ensures project delivers business operational needs and requirements
• Develops executive communications including presentation slides

Strategic Initiatives Principal

Operations

• Own end-to-end tracking and support delivery of various clinical program initiatives, managing scope, schedule, dependencies, risks, and outcomes from intake through closeout.
• Develop and maintain integrated project plans, roadmaps, and delivery artifacts to ensure clear accountability and on-time execution.
• Participate in cross-functional workgroups as a representative for enterprise clinical projects.
• Support the management of governance and delivery forums, including project kickoffs, status reviews, risk reviews, and retrospectives.
• Proactively manage risks, issues, and dependencies; drive mitigation strategies and timely resolution.
• Partner with stakeholders to manage scope changes and assess impacts to timelines, resources, and outcomes.
• Prepare concise, executive-ready reporting that communicates progress, risks, decisions required, and performance metrics.
• Support adoption and sustainability of delivered solutions through effective change management and continuous improvement.
• Prioritize needs across multiple projects simultaneously in a fast-paced, evolving environment.
• Partner closely with senior team leaders and staff to coordinate leadership priorities, team meeting cadence and management, communications, and key deliverables.

Advisor, Enterprise Clinical Performance and Operations

• Develop and execute pricing strategies and underwrite solutions that support client retention and growth while meeting profitability targets.
• Lead complex financial, quantitative, and cost modeling analyses across multiple lines of business, including Commercial Employer Groups, Medicare Part D, Medicaid, and Health Care Exchange.
• Provide consultative plan design recommendations by analyzing historical performance, identifying trend drivers, and modeling future opportunities.
• Partner with Sales and Account Management to evaluate renewal and new business opportunities, including preparation of pricing, product positioning, and financial components of RFP responses.
• Present analytical findings and recommendations to internal stakeholders and external clients, including executive-level audiences.
• Support senior leadership by analyzing margin performance, profitability drivers, and financial risks to inform business decisions.
• Oversee client contract financial setup and ongoing management to ensure compliance with pricing guarantees and contractual terms.
• Continuously enhance financial models, tools, and best practices to improve efficiency, accuracy, and client support outcomes.

Risk & Underwriting Lead Analyst

Financial Planning and Analysis

• Analytical support for Finance Planning team Managers and Business Partners
• Serve as the primary Finance contact for the Product team
• Develop and prepare budgeting/forecasting/reporting/analysis
• Month End Close reporting, presentation, and variance explanation analysis
• Work with Finance team on forecasts, budgets and variance analysis
• Ad-hoc analysis and project participation as needed

Financial Analysis Advisor

• Serve as the accountable executive leader for Coverage Review Client Operations supporting Account Management and client delivery models.
• Establish enterprise standards for client‑facing operational performance, escalation management, and issue prevention.
• Translate client, regulatory, and market needs into enterprise operational strategies and multi‑year roadmaps.
• Maintain end‑to‑end operational compliance with federal and state regulatory requirements, with deep focus on Medicare and CMS standards.
• Provide executive oversight of Medicare coverage review activities, including appeals, reconsiderations, and Independent Review Entity (IRE) support.
• Define governance, controls, and monitoring frameworks to ensure audit readiness, risk mitigation, and sustained compliance.
• Oversee Coverage Review implementations for new and existing clients, ensuring operational readiness, compliant configuration, and cross‑functional alignment.
• Lead PA research and related enablement functions to support consistent, evidence‑based, and policy‑aligned decision‑making at scale.
• Drive operational excellence through performance management, KPI oversight, continuous improvement, and sustainable operating models.
• Lead and develop a multi‑layer leadership team, building accountability, succession readiness, and future enterprise leaders.

Senior Director, Coverage Review Client Operations

• Collaborate cross-functionally with business units, legal, compliance, and technology teams
• Design and deliver compliance audit, monitoring, and testing programs
• Prepare, analyze, and consolidate data for executive-level compliance and risk reporting
• Create and maintain compliance policies and procedures
• Conduct employee training sessions on compliance topics as needed
• Analyze compliance trends, identify emerging risks, and engage with stakeholders to develop risk mitigation plans
• Administer the business unit’s sanctions compliance program
• Serve as a subject matter expert and compliance resource for internal and external partners

Lead Compliance Analyst

• Define and evolve how AI initiatives are ideated, evaluated, prioritized, and funded within the Enterprise Operating Model.
• Establish clear AI product value propositions that align business outcomes with enterprise strategy and capacity.
• Evaluate emerging AI technologies, market trends, and internal opportunities to guide enterprise-level investment decisions.
• Partner with the AI Center of Excellence (AICoE) to create and maintain a structured approach for triaging and prioritizing AI requests.
• Balance incoming AI demand against available skills, team capacity, delivery readiness, and risk profiles.
• Provide senior leadership with visibility into AI demand, tradeoffs, and prioritization rationale.
• Collaborate with Enterprise Data Strategy leadership to ensure AI solutions are built on trusted, high-quality, and compliant data.
• Ensure alignment with enterprise standards for data integrity, quality, security, and ethical AI usage.
• Embed governance mechanisms into AI workflows that support transparency, auditability, and long-term sustainability.
• Ensure AI capabilities are fully integrated into the Enterprise Operating Model, enabling interoperability across teams, tools, and delivery frameworks.
• Partner with Strategy and Delivery Product Managers to align AI strategy with upstream planning and downstream execution.
• Serve as a trusted advisor to senior leaders on complex AI, product, and operating model decisions.
• Translate complex AI concepts into clear, actionable guidance for business and technology stakeholders.
• May lead or influence large, cross-enterprise initiatives without direct authority.

Senior AI Product Manager – Enterprise Operating Model

Customer Support

• Ensure process efficiency – Work with both patients and physicians to coordinate fertility plans and medications.
• Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers.
• Pay attention to detail – Accurately obtain and enter patient information, including shipping, insurance and payment information.
• Be a team player – Communicate with colleagues in different departments to handle orders in a timely manner.
• Assist in finding emergency same-day medications
• Setting up couriers from Freedom and local pharmacies
• Set up reships along with same-day medication needs
• Inform patients of any carrier delays