The Cigna Group

Manager

• Create and manage company-wide maintenance rules for heating, cooling, refrigeration, electrical, and pharmacy systems
• Make sure maintenance programs meet safety rules, regulations, and equipment requirements
• Review maintenance records and lead audits to ensure buildings follow approved standards
• Visit facilities (in person or virtually) to inspect equipment and identify risks or issues
• Develop and enforce building design standards for new projects and upgrades
• Review engineering plans and equipment designs for renovations and replacements
• Support long-term planning by identifying aging equipment and reliability risks
• Lead the team that manages building automation systems used to monitor temperatures and alarms
• Ensure temperature-sensitive medications are stored safely and monitored correctly
• Improve system performance, energy efficiency, and early problem detection
• Perform regular building reliability reviews and write clear, easy-to-understand reports
• Train, coach, and support team members and facility staff
• Promote teamwork, accountability, and continuous improvement
• Write clear technical documents, procedures, and reports
• Explain complex technical topics in a way that non-technical partners can understand

Senior Manager, Global Real Estate Reliability

Strategy

• As part of the Cigna Healthcare Network Management leadership team, responsible for shaping, executing and presenting network strategy.
• Defining and executing network strategies for new solutions in partnership with enterprise leaders and local contracting teams.
• Serving as the subject matter expert on CHC network-based products for internal and external audiences.
• Educate and advise Network Contracting and Market leadership, Sales and Account Management teams, Brokers, consultants, and select clients, Provider executives and leadership teams.
• Develop and refine network product narratives, value propositions, and educational materials.
• Act as a strategic connector between Network Management and enterprise teams, including Enterprise Network Strategy, Product, Network Analytics, Clinical Strategy & Value-Based Care.
• Build relationships with business leaders across functions and ensure teams are engaged to support business strategy and execution priorities.

Network Strategy Lead

Full-stack Engineer

• Lead several software engineering teams, including people managers, senior engineers, and onshore and offshore team members
• Set the technical direction for AI‑powered voice systems, including automated phone menus (IVR), conversational AI, and system integrations
• Work closely with Product, Architecture, Security, and Operations teams to deliver reliable and secure voice platforms
• Guide the move from older voice and IVR systems to modern, cloud‑based, AI‑enabled solutions
• Ensure systems run smoothly by focusing on uptime, performance, issue resolution, and continuous improvement
• Set clear engineering standards for quality, security, monitoring, and safe development practices
• Manage large, long‑term projects that involve multiple teams, vendors, and business partners
• Develop strong leaders and teams by supporting growth, training, and future leadership planning
• Clearly communicate progress, risks, and needs to senior leaders and executives

Director, Software Engineering – Voice Self-Service

Account Executive

• Manages the overall contract and relationship with existing complex clients and their consultants.
• Develops long-term account strategy and leads the growth & retention of current clients.
• Responsible for identifying business solutions that meet client needs and incorporating such into the annual SPARC.
• Serves as the client expert and a resource for others within the organization.
• Shares best practices to contribute to development of others and provide forward-thinking leadership designed to move the business forward and lead projects/corporate initiatives.

Analyst

• Facilitate root cause investigations and develop actionable recommendations for systemic improvements
• Review, analyze, and appropriately disposition tickets for root cause/corrective action analysis
• Collaborate with business partners to establish correct root causes and implement solid corrective/preventive actions
• Utilize system platforms (e.g., Service Now, RSAM, Polaris) to manage tickets and capture trend information
• Support projects and initiatives that drive department and enterprise strategy
• Partner with Service Operations and Customer Services to execute action plan deliverables
• Share and communicate pertinent information with internal partners
• Design and implement corrective action plans in collaboration with enterprise stakeholders
• Build strong relationships across teams to achieve shared goals.

Quality Review and Audit Lead Analyst

Financial Planning and Analysis

• Conduct external and internal reviews of the healthcare landscape (e.g., drug pipeline, emerging trends, regulatory activities, and competitive dynamics) to identify trends, opportunities, and gaps
• Evaluate the performance of internal clinical strategies to determine enhancement
• Synthesize internal and external insights into innovative and actionable recommendations that drive enterprise objectives, exceed clients’ needs, and enable differentiation in the marketplace
• Utilize internal data and modeling to evaluate financial impacts of strategies
• Build strategic partnerships with key stakeholders to achieve key initiatives and goals
• Understand and partner with the Negotiator Team to negotiate contracting language to protect formulary and trend solutions from unintended conflicts across Commercial, Medicare, and product offerings that depend on those contracts
• Monitor strategy performance and outcomes following implementation
• Develop presentations and strategic updates that synthesize complex information for senior leadership
• Establish and execute internal SOPs and playbooks for the team.

Strategic Planning Principal

Compliance

• Lead, mentor, and develop a team of compliance professionals.
• Monitor evolving requirements including critical state government trends, proposed legislation, regulations, and industry issues.
• Oversee day-to-day compliance activities including audits, monitoring, issue management, and reporting needs.
• Maintain and enhance compliance policies, procedures, and controls.
• Partner with legal, operations, technology, and business teams to ensure compliance is embedded into processes and decision-making.
• Lead regulatory oversight to promote best practices and consistency in regulatory reporting.
• Lead the development and delivery of compliance training programs.

Pharmacy Regulatory Compliance Director

• Drive new business growth by acquiring large employer accounts through direct and broker channels
• Deliver results aligned to annual business plan targets for revenue, membership, and profitability
• Lead end‑to‑end sales strategies across Medical, Dental, Pharmacy, and Behavioral Health solutions
• Manage and respond to RFPs by coordinating internal strategy, pricing, and presentations
• Build and maintain strong relationships with producers, consultants, and internal partners
• Maintain accurate prospect and activity data to inform pipeline and forecasting decisions

Senior New Business Manager

Director

• Lead strategic formulary development and execution of Express Scripts standard commercial formulary offerings
• Evaluate financial models for optimum formulary value within clinical guidance
• Work cross-functionally with Pharma Contracting, Sales & Account Management, and Finance
• Innovate and support strategies around emerging formulary trends
• Represent the team internally and externally during client meetings and conferences

Senior Director, Formulary Solutions

Community Manager

• Ensure corporate giving sponsorships deliver value by reviewing nonprofit eligibility, confirming alignment with business priorities, and identifying opportunities for branding and employee engagement.
• Own real ‑ time sponsorship data, delivering accurate tracking, analysis, and insights that reflect investments across local communities.
• Create and share clear, consistent reporting that highlights outcomes, trends, and opportunities to strengthen community impact.
• Activate sponsorship benefits by leading execution or partnering closely with internal stakeholders to deliver agreed ‑ upon elements such as branding, agreements, and employee participation.
• Collaborate with communications and marketing partners to elevate community storytelling through data highlights and impact narratives, both internally and externally.
• Support operational excellence by managing the centralized corporate giving inbox and maintaining related documentation, policies, and compliance materials.
• Contribute to forward ‑ looking reporting and modeling to show current status and future projections.
• Provide flexible project and operational support to the Community Programs team, contributing to both short ‑ and long ‑ term goals.
• Actively participate in team meetings, sharing insights, ideas, and a collaborative mindset that strengthens the team’s collective impact.

Senior Analyst, Community Programs

General Counsel

• Analyze and support arrangements between the PBM and pharmaceutical manufacturers, including drafting and negotiating a variety of contracts
• Provide day-to-day legal counseling on operational and transactional matters relating to the PBM business
• Work cross-functionally in analyzing complex transactions and to identify legal issues impacting the organization
• Support strategic initiatives and development of new programs
• Provide support to other legal team members as needed to manage complex legal matters.

Associate Senior Counsel – PBM

• Design, develop, and enhance innovative and robust Android applications;
• Participate in the entire app lifecycle from research and concept stages through to delivery and post-launch support;
• Craft project solutions by applying object-oriented design principles;
• Collaborate and discuss with other developers to develop software solutions;
• Apply Test Driven Development (TDD) when designing and writing code;
• Create compelling user experiences leveraging the best features of the Android platform in an app;
• Conduct regular code reviews with both local and offshore teams to improve code quality, design, and tests;
• Attend Retrospective meetings to discuss solutions to technical and process challenges;
• Promote a culture of Agile Software Development, including learning and sharing industry best practices among the team;
• Complete application development by coordinating requirements, schedules, and activities;
• Contribute to team meetings and take initiative in offering system improvements and solutions;
• Troubleshoot development and production problems;
• Support users by developing documentation and assistance tools;
• Monitor application logs of Android applications, including the number of errors, time spent on a particular screen, and time spent on acquiring new clients or users of the application;
• Troubleshoot Android application malfunctions to restore normal functioning by generating reports of root cause analysis for specific issues found in the development of the application using different approaches, tools, and techniques to find the root cause of any given issue in the application;
• Create and analyze reports of the application, including utilization of active users, crash logs of failures on the app, users across different versions of the app, and active users by geographic region;
• Consult with management for architectural reviews of the application and improvement planning, and to ensure agreement on system principles for the application;
• Develop, document, and revise system design procedures, test procedures, and quality standards of the application;
• Stay up to date on the latest trends of Android application development by reading manuals, online sources, and technical reports;
• Assess the usefulness of pre-developed open-source Android packages and evaluate what elements to build upon or reuse for specific features of the application.

Software Engineering Lead Analyst

• Maintain the enterprise long-term capital planning process
• Manage long-term cash forecasting process
• Oversee debt management and administration of share repurchase and trade finance programs
• Work with various business partners to collect data for capital plan and cash forecast
• Maintain and enhance capital plan and cash forecast financial models
• Produce reports for management and complete variance analysis
• Manage daily operations for share repurchase and trade finance program
• Support capital market transactions

Financial Analyst, Corporate Finance – Treasury

• Develop and deliver engaging virtual and in-person training that enables claim advocates to consistently meet or exceed Facets claim processing standards.
• Translate complex technical and product concepts into clear, actionable learning that supports accuracy, efficiency, and customer focus.
• Manage classroom environments to create inclusive, focused, and high-impact learning experiences.
• Monitor training effectiveness using performance metrics and quality results, quickly identifying and addressing gaps that could impact service levels.
• Provide side-by-side coaching and reinforcement to support skill transfer from the classroom to daily work.
• Partner closely with coaches, supervisors, business SMEs, and the Instructional Design team to identify training needs and continuously improve curriculum.
• Contribute to curriculum development by creating and refining materials that support multiple learning styles and evolving business needs.
• Promote continuous improvement by streamlining training processes, reducing rework, and supporting compliance and control requirements.

Senior Technical Training Analyst – Facets

QA Engineer

• Hybrid position which includes leading testing team as well as project level test coordination of more than one portfolio project at a time across multiple applications;
• Coordinate test planning to conduct functional and integrated test design and execution for a wide variety of internal projects;
• Conduct end-to-end integrated testing and determine requirements analysis and test approach with the delivery and business teams;
• Work with both onsite (Scrum Master, Product, QA and Developers) and offshore QA team members in properly defining testable scenarios based on requirements and acceptance criteria;
• Help define test data criteria and partner with the data team to obtain the data;
• Participate in sprint-level, integration, and regression test planning and execution;
• Design and develop scripts to run automated tests to ensure consistency, repeatability, and ability to accelerate delivery;
• Determine priorities for test scenarios and creates effective execution plans;
• Conduct manual and exploratory testing, defect reporting, and triaging;
• Analyze failure patterns and determine corrective actions to eliminate the errors completely;
• Adhere to the organization's quality engineering best practices while helping to drive changes to the company’s testing practices where necessary.