The Cigna Group

Infrastructure Engineer

• Support the security, scalability, performance, availability, and usability of the enterprise security network.
• Lead firewall engineering efforts for long-term, large-scale enterprise projects.
• Analyze firewall requirements and design solutions for application migrations.
• Execute planned changes on Palo Alto firewalls.
• Manage and validate firewall changes using ServiceNow, Panorama, and AlgoSec.
• Facilitate application check-out meetings to validate firewall changes.
• Remove outdated firewall configurations.
• Provide updates and insights during project meetings.
• Troubleshoot complex infrastructure compatibility issues.
• Partner with teams to resolve firewall-related application issues.
• Ensure firewall infrastructure supports application migrations.
• Guide requestors through security approval processes.
• Leverage network tools (SyslogNG, SevOne, Spectrum, Splunk, tcpdump, QRadar).
• Apply crisis-management and root-cause analysis techniques.

Senior IT Engineer – Infrastructure Engineering

Human Resources

• Gather and verify complete medication lists and patient allergies
• Document all medication details in electronic records
• Interview patients/caregivers and consult pharmacists to resolve discrepancies
• Assist with quality assurance data, clinical services, order handling, and support pharmacists with data entry and insurance claims

Medication History Pharmacy Technician

Account Manager

• Build strong relationships with healthcare providers.
• Expand referral opportunities.
• Support patients transitioning into specialty pharmacy services.
• Drive sales effectiveness within the assigned territory.
• Facilitate communication and provide timely information during the transition to pharmacy.
• Utilize CRM and company tools to identify priority accounts and document account activity.
• Maintain a consistent call cycle for proactive follow-up and effective account management.
• Collaborate with Operations and internal teams.
• Build relationships with pharmaceutical partners.
• Manage regional budget responsibilities.
• Participate in sales meetings and training sessions.

Infusion Account Manager

Program Manager

• Interact with internal and external partners at all levels the majority of your workday.
• Manage the relationship between your aligned pharmaceutical client(s), their HUBs and their program(s).
• Act as a liaison to answer questions related to Accredo Specialty Pharmacy processes, service issues and mitigate any escalations.
• Understand the nuances of how to position Accredo Specialty Pharmacy externally in a professional and discreet manner (what to say/not to say).
• Develop strong relationships, instill trust with partners and incorporate a strategic mindset, anticipating potential needs or concerns.
• Own responsibility for the overall health and performance of the program, specific products and services, and provide updates to stakeholders.
• Use various data types, daily, to research, gather, track, analyze, and communicate data efficiently. (i.e. New Referrals, Refills, Cancelations, Discontinuations, Missed Commitments, etc.)
• Identify and track trends, perform root-cause analysis and drive process improvement initiatives.
• Understand and be fluent in key performance metrics for specific specialty drug(s) and assist in expeditiously resolving delays. (i.e. Turn-Around-Time, Conversion Rate, Adherence, etc.)
• Create presentations and host meetings with operations leaders, account teams, HUBs and manufacturers to review metrics, program performance, support clinical/nonclinical in-services, and QBRs to showcase the value of this role.
• Perform work independently, adapt to a dynamic working environment and be an effective change agent.
• Travel may be required for face to face business reviews.

Senior Pharmacy Program Management Analyst

Product Manager

• Own the GIH Data Product Roadmap: Define and prioritize features that deliver business value, ensuring alignment with GIH strategy and D&A objectives.
• Utilize technical data skill sets to manage and improve data quality and integration.
• Act as the primary point of contact between GIH business units and D&A teams, incorporating feedback into product evolution.
• Partner with Portfolio Leads to triage intake requests and ensure prioritization reflects strategic goals.
• Provide both tactical and strategic vision to support and advance the organization's goals.
• Represent D&A in cross-functional agile teams, ensuring product backlog is well-defined and delivery is timely.
• Provide thought leadership on how data products enable business transformation and operational efficiency.

Data Product Manager – Global Individual Health

Account Executive

• Act as a key influencer and trusted advisor, cultivating strong, personal relationships with decision-makers and other key stakeholders
• Deeply understand your clients’ businesses, their industries, and their unique challenges
• Engage at all levels with both decision-makers and those who influence the decision-making process
• Keep clients informed about the latest industry trends, helping them stay ahead of the curve
• Strengthen your understanding of financials and underwriting to guide clients in managing their costs
• Drive growth, earnings and retention across your client portfolio
• Oversee client service requests, ensuring seamless execution and swift resolution
• Manage key partner relationships to ensure client budgets align with reality

Strategic Account Executive

Learning and Development

• Lead strategic organization and operating model design projects that deliver measurable business impact.
• Diagnose and configure capabilities, structures, processes, and people practices to enable organizational strategy and effectiveness.
• Partner with senior leaders, HR Business Partners, and cross-functional teams to align design solutions with business needs.
• Provide thought leadership and coaching on organization design best practices, fostering continuous learning and improvement.
• Track and report on the effectiveness and outcomes of organization design initiatives, using data-driven insights for ongoing improvement.
• Champion a systems approach to organizational effectiveness, ensuring alignment across high-impact initiatives.
• Build trusted advisor relationships and influence senior leadership to drive successful transformation.

Organizational Development Principal

• The Supplemental Health Account Executive role is responsible for proactive and consultative outreach into the local markets to increase the institutional knowledge of Cigna's Supplemental Health solutions.
• The Supplemental Health Account Executive is also responsible for relationship management with other external supplemental health sales experts, brokers, and consultants.
• Drive Market Level Distribution Strategy.
• Partner with market leadership to develop and execute a strategy to grow Accidental Injury (AI), Critical Illness (CI), and Hospital Indemnity (HI) product sales.
• The strategy will focus on clients 100-3,000 lives and take into consideration broker relationships, growth strategies (for new and existing business), competitive intel, local trends, and core product strategies.
• Product specific sales reports, forecasts, and updates may be a part of this strategy.
• Attend finalist meetings, negotiating with underwriting, conducting seminars, etc.
• Collaboration with matrix partners.
• Be a resource liaison for operations.

Supplemental Health Account Executive

Manager

• Communicate the CIO’s priorities and ensure alignment with enterprise objectives
• Monitor progress on high-impact initiatives, escalate issues, and maintain accountability
• Facilitate informed decision-making through data-driven insights and cross-team synthesis
• Streamline processes to eliminate inefficiencies and enhance team workflows
• Act as a liaison for enterprise initiatives spanning multiple leadership teams
• Develop clear, compelling communications including memos, reports, and presentations
• Champion a positive, collaborative culture within the USE-T department
• Support change management efforts in partnership with the CIO
• Serve as the SVP’s primary liaison with internal teams and external partners
• Manage the SVP’s agenda, coordinate leadership meetings, and prepare briefing materials
• Create board-level presentations and executive updates articulating strategy and progress

Senior Strategy and Planning Manager

• Serve as a thought partner and trusted advisor to the SVP, Enterprise Operations/Client and Customer Experience and leadership team, translating business priorities into actionable people strategies.
• Design and implement a multi-year talent strategy that strengthens leadership capability, ensures the right skills and capabilities for the future, builds a diverse talent pipeline, and accelerates succession readiness.
• Lead organizational design efforts and change management initiatives to enable business growth and operational excellence.
• Partner closely with HR Centers of Expertise (Compensation, Talent Acquisition, Talent Management, etc.) to co-create solutions that align with business needs.
• Collaborate with leadership, Talent Acquisition and compensation to craft a compelling recruitment strategy that attracts and retains top talent.
• Leverage people analytics to identify workforce trends, proactively address risks, and inform executive decision-making.
• Inspire, coach, and develop a team of HR Business Partners, empowering them to deliver measurable outcomes and become trusted partners to their business leaders.

Senior Director, HR Business Partner

Sales

• Drive Forsyth Health’s pharmaceutical sales portfolio to achieve annual sales targets.
• Lead a team of two Business Development Directors and expanding commercial footprint.
• Partner with go‑to‑market strategy, product strategy, client solutions, data operations, pricing, and contract execution.
• Own new business and client retention outcomes.
• Ensure attainment of sales targets, including new revenue, product penetration, and retention KPIs.
• Oversee and coach two Business Development Directors.
• Ensure accurate documentation of contacts, activities, pipeline stages, and sales processes.
• Serve as Executive Sponsor with C-suite and VP-level leaders at pharmaceutical manufacturers.
• Build a comprehensive sales strategy from prospecting through RFP, finalist presentations, and contracting.
• Lead development of market-penetration strategies and identify top prospects.
• Ensure clients are onboarded effectively and realize value from Forsyth data assets.

Sales Leader

Attorney

• Leading strategic licensing initiatives that enable business growth while meeting regulatory standards
• Designing and improving compliance workflows to create efficient, scalable processes
• Interpreting and applying complex regulations to guide organizational decisions and minimize risk
• Building strong partnerships with regulatory agencies and internal leaders to foster trust and transparency
• Monitoring regulatory trends and advising senior leadership on proactive strategies
• Delivering actionable insights through clear, data-driven compliance reports that inform executive decisions

Senior Legal Compliance Analyst

• Develops and implements sales strategies for targeted key accounts
• Obtain new accounts through direct or brokerage channels for sales
• Meet or exceed annual business plan as measured by new firms, revenue, membership and profitability objectives
• Maintain prescribed weekly activity levels
• Manage the sales process for Medical, Dental, Pharmacy, Behavioral products
• Review and respond to RFP's, manage internal strategy and present quotations
• Manage database of prospects and assigned producers

New Business Manager

Director

• Serve as a strategic advisor on organizational effectiveness, organizational design, culture, change readiness, and stakeholder engagement to senior HR Business Partners and executive leaders.
• Develop and execute integrated organizational development and change management strategies aligned with enterprise goals to drive business outcomes.
• Lead the design and implementation of complex OD interventions (e.g., organizational design, culture transformation, team effectiveness).
• Develop and execute comprehensive change strategies aligned with enterprise talent strategy priorities and critical business initiatives, working with key partners to manage decision-making, risk mitigation, and project delivery accordingly.
• Assess and manage change saturation and readiness across the enterprise portfolio, elevating critical risks and mitigation strategies to senior leadership.
• Bolster and lead a high-performing internal consulting practice that partners with business and HR leaders to diagnose organizational needs, design tailored OD and change interventions and deliver measurable business outcomes.
• Coach and mentor team members to build expertise in needs assessment, systems thinking, consulting, and strategic thinking while supporting career growth and development.
• Define clear goals and performance metrics for the team, ensuring alignment with enterprise priorities and client needs.
• Establish a consulting center of excellence, promoting best practices, knowledge sharing, and continuous improvement across the team and with key matrix partners.
• Continue to refine existing OD methodologies and resources, aligning to current best practices and business needs.
• Establish and scale enterprise-wide change management methodologies and resources, in partnership with Leadership Development and Learning teams.
• Build internal OD and change capability across HR and business units through training, coaching, and knowledge-sharing.
• Facilitate executive team interventions and design sessions to address organizational health, engagement, and performance.
• Partner with executive sponsors, business leaders, and project teams to assess change impacts, drive alignment and readiness, and develop tailored change plans.
• Design and execute communication strategies that foster transparency, engagement, and alignment across all levels of the organization.
• Facilitate leadership alignment sessions, employee forums, and feedback loops to ensure inclusive and responsive change efforts.
• Partner with talent analytics to define KPIs and leverage advanced analytics, dashboards, and digital tools to monitor organizational health and change adoption.
• Use data-driven insights to refine OD and change strategies and ensure sustained outcomes.
• Conduct post-implementation reviews and lessons-learned sessions to inform future initiatives.

Managing Director – Enterprise Organizational Enablement

Onboarding Specialist

• Receive patient referrals via phone, fax, email, and/or EMR.
• Document referral details and create patient information sheets.
• Assign patients to the appropriate care team and update profiles.
• Create patient entries for delivery management.
• Enter and update progress notes and home health information.
• Act as a liaison between internal teams and referral sources.
• Manage incoming calls and process new referral markers.
• Upload documents to patient medical records.
• Organize and route electronic faxes to the correct destination.
• Coordinate home health needs for patients.
• Serve as the point of contact for assigned referral sources and therapies.
• Assist with complex referrals and home health cases.
• Train and mentor new team members.
• Support intake nurses with faxing, copying, and distribution as needed.
• Perform other duties as assigned.