Support Cigna Pharmacy Management and the client-facing organization by developing and delivering clinical knowledge, tools, and expertise to enable winning new client sales and retaining existing business
Collaborate with partners, create and provide education, and provide general clinical support leveraging other Cigna pharmacy departments (Product, Marketing, Pharmacy Economics)
Enhance effectiveness of client facing teams to drive consistent messaging, sales growth, and retention
Provide clinical education and consultation and support critical Cigna pharmacy functions and operational issues
Interface with CP-SAM team, matrix partners, and medical sales partners to understand and communicate clinical needs
Enhance and simplify clinical communication and maintain a standardized clinical communication process
Provide training materials for clinical topics and maintain a process to identify gaps/opportunities regarding clinical events
Maintain a centralized clinical question email inbox as a single contact point for complex clinical questions/issues
Maintain a SharePoint site with relevant clinical information, commonly asked questions, and important links to self-service sites
Support CP-SAM and medical sales teams in clinically complex client and broker meetings, including delivering presentations and managing challenging clinical questions
Support the product team in internal meetings delivering clinical strategy to the market
Provide consultation for formulary/UM strategy and drive consistent messaging into the marketplace around formulary and UM choices
Work with marketing and CP-SAM sales teams on clinical content for slides and messaging
Develop and deliver critical information to brokers, consultants, and clients
Requirements
Bachelor’s degree in Pharmacy required; PharmD preferred
Licensed Pharmacist required
3+ years of direct pharmacy client management experience, or pharmacy clinical development experience, required
An exceptional understanding of the needs of our clients, customers, pharmacy and medical sales teams
Exceptional strategic thinking, problem-solving, and executive communication skills
Strong presentation skills with the ability to tailor the message to the audience
Strong organizational skills with the ability to manage multiple priorities and maintain a focus on team’s strategy and goals
Experience working in matrixed organizations and relationship management skills
Proficient technical skills utilizing Microsoft Office Suite and experience working with SharePoint
Ability to travel up to 15% of the time
If working at home: internet connection through cable broadband or fiber optic with at least 10Mbps download/5Mbps upload
Benefits
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure: a comprehensive range of benefits, with a focus on supporting your whole health.
Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
401(k) with company match
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Work at Home / remote option (remote locations United States)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.