Brand Sales Manager
Chobani
Sales Trainer
The Call Center Doctors
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $5,000 per month
Job Level
Mid-LevelSenior
About the role
- Develop, deliver, and oversee training programs for outbound sales reps (roofing, solar, home services)
- Assess and certify appointment setters and closers before campaign placement
- Collaborate with Recruiting and Client Success to align staffing with client performance needs
- Design training playbooks, call scripts, SOPs, and QA frameworks
- Conduct performance audits, call reviews, and feedback sessions
- Manage training progress and project workflows using ClickUp
- Build and document repeatable training systems and processes for scale
- Continuously enhance LMS content (ProProfs) for effectiveness and engagement
- Support company-wide initiatives around performance, culture, and quality
Requirements
- Proven experience training or managing outbound call center teams (roofing, solar, or home services required)
- Strong grasp of sales systems, rebuttals, appointment setting, and quality control
- Proficiency with LMS platforms (ProProfs, Trainual, TalentLMS, etc.)
- Experience using ClickUp or similar project management tools
- Excellent communication and presentation skills (verbal, written, and live)
- Ability to create and manage training documentation, SOPs, and scalable systems
- U.S.-based; comfortable working remotely with distributed teams
- Strong organizational and project management skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training programsappointment settingquality controltraining documentationSOPsperformance auditscall reviewsfeedback sessionssales systemsproject management
Soft skills
communication skillspresentation skillsorganizational skillsproject management skills
