The Berner Group

Outside Sales

• You manage customers in your sales territory and systematically expand it through new customer acquisition
• You inspire our customers with innovative products, system solutions and services
• With your know‑how and your instinct for people, you ensure genuine customer satisfaction
• Your mobile workplace is wherever our customers are

Field Sales Representative, Direct Sales, Automotive Trade

Counselor

• Drive sales and close deals in the construction and mobility sectors
• Manage and enhance customer relationships and market penetration
• Collaborate with the sales team to achieve performance targets
• Promote Berner as a premium brand and trusted business advisor
• Handle objections and manage delivery and quality claims

Technical Consultant – Building Services

Customer Support

• Je beantwoordt vragen van klanten via telefoon, e-mail en andere communicatiekanalen op een correcte en professionele manier
• Je behandelt vragen over bestellingen, prijzen, leveringen, facturatie, stock en klachten
• Je zorgt voor een nauwkeurige opvolging van offertes, prijsafspraken en klantgegevens
• Je onderhoudt proactief contact met klanten om een vlotte en kwalitatieve service te garanderen
• Je ondersteunt de je Sales collega’s bij klantgerelateerde vragen en administratieve opvolging
• Je werkt nauw samen met interne afdelingen om klantendossiers efficiënt af te handelen
• Je signaleert terugkerende problemen of inefficiënties en denkt actief mee over verbeteringen
• Je fungeert als aanspreekpunt voor collega’s bij vragen over systemen, tools of aangepaste werkwijzen
• Je ondersteunt mee bij het optimaliseren van processen binnen customer service
• Je rapporteert in je functie aan de Customer Service Manager

Key User – Customer Service

Account Executive

• Process orders and advise on product selection
• Handle complaints and manage warranties for high-value customers
• Coordinate sales activities and customer requirements with local field sales teams

Inside Sales Representative

• Consult and support business departments in SAP FI/CO (ECC & S/4HANA)
• Analyze, design, and implement end-to-end finance processes
• Contribute to S/4HANA transformations, migrations, and rollouts
• Perform customizing and optimization in: FI (GL, AP, AR, Asset Accounting), CO (Cost Center Accounting, Profitability Analysis, Internal Orders)
• Ensure integration with other SAP modules and non-SAP systems
• Troubleshoot issues and provide ongoing support
• Drive continuous process improvements and automation initiatives
• Collaborate with internal stakeholders and external partners

IT Consultant, SAP FI/CO

Pricing Analyst

• Identify, define, conceptualize and implement (international) pricing projects e.g. the country introduction of the group pricing model
• Support the refinement and implementation of the international pricing strategy for an omnichannel B2B direct sales company esp. in Mobility/Automotive and Construction
• Coach the national organizations in the identification and exploitation of pricing potential with targeted analyses, creative approaches and systematic implementation
• Proactively improve structures, processes and tools in the pricing space with good understanding of IT systems
• Own and assure the execution of groupwide (strategic) processes (esp.annual price adjustment, competitor monitoring, new product pricing, T&C and bonus adjustments)
• Train, coach and support regional and national pricing organizations as well as holding departments esp. in Marketing and Sales

Pricing Manager

Manager

• Define global strategy for dedicated market segments
• Enable and drive profitable growth of respective market segments
• Own omni-channel go-to-market strategy, target groups and value proposition for assigned market segments
• Continuously monitor markets, adjust segment strategy where required and derive root causes for budget deviations
• Represent the market segment globally as expert within the matrix organization, towards management and cross-functional stakeholders
• Act as ambassador for the market segment, related customer groups and salesforce
• Define and drive growth plans; align growth initiatives across functions and with local counterparts
• Guide and steer local Segment Experts across Europe
• Monitor and support local execution of go-to-market strategies and steer KPIs on financial and strategic progress
• Ensure consistency between sales budgets, strategic priorities and go-to-market activities

Segment Manager

Account Manager

• Als Account Manager Construction ben jij het gezicht van Berner in jouw regio!
• Klanten op 1: Je bezoekt dagelijks bouwbedrijven, schilders, aannemers en vloerders, en overtuigt hen van de meerwaarde van onze producten en service
• Behoeften vertalen naar oplossingen: Jij begrijpt wat jouw klanten nodig hebben en koppelt dat aan onze diensten en producten
• Eigen portefeuille: Je beheert jouw agenda en klantenbestand zelfstandig en werkt resultaatgericht
• Teamwork: Regelmatig spar je met jouw District Manager en collega’s, zodat je altijd op de hoogte bent van de nieuwste trends en ontwikkelingen
• Moderne tools: Dankzij onze smartphone, laptop en gebruiksvriendelijke CRM-systemen werk jij efficiënt en professioneel

Account Manager – Construction

Software Engineer

• Develop, test & optimize Workato recipes and SAP BTP integration flows
• Implement technical integration requirements together with IT and business teams
• Document, standardize & build reusable integration modules
• Monitor, troubleshoot & optimize performance and scalability
• Cloud consumption monitor and control(FinOps)
• Create process descriptions and best practices
• Help shape a modern integration governance framework including KPIs