The Aerospace Corporation

Engineer

• Advise key stakeholders and government customers by providing schedule engineering leadership and analytic judgement to strengthen program planning, improve confidence in timeline feasibility, and support decision-making for complex acquisition and engineering programs.
• Lead and execute schedule development, schedule health assessments, schedule optimization, schedule monitoring and control, schedule risk assessments, independent schedule estimates, participation in Integrated Baseline Reviews and Source Selections, and development of capabilities against subdivision priorities.
• Act as a technical advisor to customers on matters related to schedule engineering and project controls.
• Lead the development of departmental tools and ensure the implementation of best practices.
• Contribute to new business and technical planning efforts by continuously evolving the scope of responsibilities for the team.
• Actively engage with the professional community by leading and organizing events such as conferences, seminars, and industry forums.
• Collaborate with internal and external stakeholders to identify opportunities for engagement and growth.
• Spearhead research initiatives that foster innovation.
• Host educational workshops, brown-bag lunch sessions, and training programs to promote knowledge sharing.
• Act as a senior technical mentor, providing technical advice and guidance to junior staff and customers.
• Develop and deliver accurate and timely reports and presentations that clearly communicate results and solutions to support critical decision-making.

Senior Schedule Engineer

Solutions Engineer

• Architect, develop and integrate exploration operations scenarios for inflight and surface operations
• Serve as a key integrator for Exploration Operations across Artemis topics
• Support and lead formulation of commercial transportation system activities
• Define operational technical requirements for human missions
• Perform assessments, readiness evaluations
• Collaborate with NASA mission architects/designers and program experts across government and industry to develop and negotiate operational needs and scenarios
• Review contractor deliverables and NASA requirements to ensure compliance and system effectiveness to support operational needs
• Contribute to standards development and documentation supporting exploration operations, in addition to management of key program plans/products
• Support facility and infrastructure related topics and planning
• Participate in technical, safety, and integration of working groups
• Plan, manage, and report on analyses, studies, and tests of components and systems
• Develop technical and progress reports to support internal teams and external partners
• Lead and support technical interchange meetings, hardware reviews, and key design milestones
• Prepare clear, actionable reports and presentations for program offices and NASA leadership
• Act as a representative in technical reviews, conferences, and workshops with NASA and international stakeholders

Moon to Mars Exploration and Operations Integration Engineer

Operations

• Develop and execute the IT operations and user experience strategies to ensure service availability, reliability, and scalability across classified and unclassified environments
• Define and monitor operational KPIs, SLAs, and Experience Level Agreements (XLAs) to track and enhance service performance and user satisfaction
• Establish and maintain runbooks, operational playbooks, and standardized operating procedures to ensure consistent and efficient operations.
• Drive a customer-centric IT culture focused on service excellence and operational efficiency
• Oversee enterprise-wide incident management, including escalation, communication, root cause analysis, and recovery efforts
• Oversee problem management processes to identify systemic issues and eliminate recurring failures
• Manage the change management process in partnership with Application Development, Infrastructure, and Security teams to balance speed and risk mitigation
• Ensure consistent adherence to ITIL-based service management practices, driving continuous improvement initiatives.
• Collaborate with infrastructure and cloud teams to maintain high availability, reliability, and scalability of IT systems
• Leverage operational data, automation, and analytics to eliminate root causes and improve service resilience
• Manage the enterprise service desk function, ensuring fast resolution times, high-quality support, and positive user experiences
• Drive initiatives to enhance quality of service, self-service capabilities, automation, and ticket reduction
• Align service desk operations with end-user platforms (e.g., endpoint engineering, identity, and collaboration tools) for seamless user support
• Improve service turnaround times, quality, and customer satisfaction metrics across all support channels
• Partner with Stakeholder Partners to align IT operations with mission and business priorities
• Collaborate with Application Development, Infrastructure, and Security teams to support deployments, upgrades, and platform changes
• Coordinate with data management teams to ensure operational readiness and support for analytics platforms, data pipelines, and mission-critical services
• Ensure operational compliance with NIST, CMMC, and corporate governance frameworks
• Participate in OCIO governance forums, contributing to strategy, alignment, and operational planning
• Identify and mitigate operational risks, ensuring regulatory and corporate compliance for classified and unclassified environments.
• Maintain documentation, controls, and evidence to support audits and meet internal and external regulatory requirements.
• Lead and mentor a team of IT operations, service desk, vendor management professionals across multiple locations
• Foster a culture of accountability, reliability, and continuous improvement within the team
• Develop training, certification, and career development plans to build a high-performing workforce
• Oversee vendor and managed service provider relationships, ensuring cost-effectiveness, performance, and value delivery
• Manage budgets, resource allocation, and co-sourcing arrangements to optimize operational efficiency
• Support organizational growth and productivity improvements by continuously evaluating and enhancing IT infrastructure and operations
• Drive innovation through data-driven insights, automation, and continuous improvement initiatives
• Deliver measurable value through operational excellence, cost optimization, and exceptional user experiences.

Principal Director – Service Operations

Procurement

• Lead the sourcing and procurement of indirect goods and services to drive competitive value, supplier performance, and operational excellence across the enterprise
• Evaluate and improve sourcing activities, analyzing supplier performance, market conditions, and cost structures to identify opportunities for efficiency and innovation
• Conduct formal market analysis to assess market trends, behaviors, and cost drivers to support sourcing strategy development
• Develop negotiation strategies, contract structures, and pricing models to ensure best value outcomes and risk mitigation
• Administer sourcing events (RFPs, RFIs, RFQs), lead supplier selection, and manage negotiations and award processes in alignment with category strategies
• Forecast and plan product and service demand for assigned categories and contracts, ensuring alignment with business needs
• Implement procedures and tools to continuously evaluate supplier performance, cost competitiveness, and deliverability
• Manage post-award supplier performance through Supplier Relationship Management, continuous improvement initiatives, and innovation across assigned categories

Senior Schedule Engineer

Moon to Mars Exploration and Operations Integration Engineer

Principal Director – Service Operations

Strategic Sourcing Buyer IV – Indirect Goods and Services