TH Experiential

Project Manager

• Own project timelines, workbacks, and cross-functional alignment across all active projects; analyze project risk and partner with leadership to navigate scope or timeline changes
• Run the weekly all-project status meeting and daily cross-functional standups between strategy, creative, and production; distribute agendas ahead of each meeting and ensure next steps are documented and communicated
• Provide weekly project status reporting to leadership: percent complete, on/ahead/behind schedule, hours burn versus budget, risks and blockers
• Complete internal program setup using Asana, Drive, and Slack per TH's SOP; keep Podio current throughout the full project lifecycle as our source of truth
• Facilitate smooth client onboarding and manage all operational client communication — status updates, timeline confirmations, scope clarifications, recap emails, and meeting agendas — in accordance with TH's SOP and standards
• Track hours versus scope in real time and surface overages same-week to leadership, operations, and production leads; ensure leadership has visibility into project financials including margin risk and scope creep (budget governance sits with Operations)
• Own the change order workflow end to end — tracking all budget and scope changes from draft to client approval to Podio documentation
• Lead monthly Key Learnings sessions with cross-functional teams. Review outcomes, achievements, challenges, and project performance against initial objectives. Identify successful strategies and areas for improvement
• Ensure proper project closure: final documentation, archived assets, financial reconciliation handoff to Operations
• Conduct project post-mortems and recaps with internal teams and, where appropriate, with clients
• Partner with the Chief Creative Officer on identifying renewal and growth opportunities, then hand off into the strategic relationship layer
• Capture patterns from project performance and surface them to leadership to inform agency-wide process improvement

Senior Project Manager

Account Executive

• Own client relationships and lead integrated experiential programs
• Serve as the senior point of contact for assigned accounts
• Develop strategies for relationship-building, retention, and revenue growth
• Lead pitch meetings, planning sessions, and strategic check-ins
• Generate post-project plans, facilitate debriefs and key-learnings sessions
• Manage day-to-day execution across concurrent programs
• Build, manage, and mentor a team of client service managers
• Proactively problem-solve and escalate with recommendations

Account Director

Producer

• Lead and manage assigned projects from post-kickoff through final closeout, adhering to TH's policies, processes, and client service standards.
• Serve as the primary production point of contact for your assigned projects, ensuring clear communication and alignment across all workstreams at every phase: pre-production, build, load-in, event, reconciliation, and closeout.
• Provide solution recommendations that are on-strategy, executable within timeline and budget, and deliver the best possible outcome for the client.
• Manage relationships with fabrication shops directly — spec builds, review and interpret drawings independently, and drive QC at every stage from first sample through final delivery.
• Pull and manage permits independently across multiple markets, including street closures, fire marshal approvals, venue-specific requirements, and health and safety compliance.
• Run load-ins and strikes independently, managing freight, trucking coordination, and labor from planning through execution.
• Spec and manage technical production requirements independently across power, rigging, AV, lighting, and interactive or digital elements.
• Own project budgets independently from first estimate through final reconciliation, hitting the designated profit margin on every project.
• Manage client relationships independently on event day and through pre-production — clients should feel confident and informed without needing to escalate.
• Collaborate with Operations to track projects through the TH process, with all systems current and budgets tracked in real time.

Senior Producer

• Support the production team in managing assigned projects from kickoff through event day and closeout, following TH's processes, templates, and quality standards
• Own your assigned workstreams — tracking tasks, hitting deadlines, and keeping all relevant stakeholders informed of status and any changes
• Attend all internal project meetings, take accurate notes, distribute action items, and follow up on open items without being asked
• Coordinate logistics across multiple project workstreams, ensuring nothing falls through the cracks as timelines shift and priorities evolve
• Communicate proactively — flag potential issues before they become problems, and bring solutions alongside them
• Travel to events as required, supporting on-site execution alongside the production team
• Work directly alongside fabrication shops and the production team on assigned build projects — understanding what's being constructed, how it's being built, and what it should cost
• Review drawings and spec sheets with guidance from a Senior Producer, asking the right questions and learning to read them independently over time
• Support the permitting process on assigned projects — gathering required documentation, tracking approval timelines, and coordinating with venues and municipalities under Senior Producer direction
• Support load-in and strike operations under Senior Producer direction — managing assigned logistics tasks, coordinating crew and BAs, and following the run-of-show with precision
• Maintain and update the production budget in real time throughout the project lifecycle, ensuring the team always has a current picture of spend
• Create and maintain all standard production documents using approved TH templates: production timelines, run-of-show, production schedules, vendor contact sheets, and staff manuals
• Represent TH Experiential professionally in client interactions — status calls, onsite check-ins, and written updates — under the oversight of a Senior Producer

Business Development Rep

• Own the full top-of-funnel new business motion: prospecting, outbound, qualification, discovery, and opportunity creation.
• Build and maintain a target account list of major brands and agencies aligned with TH Experiential’s creative strengths and ideal client profile.
• Generate qualified meetings through outbound campaigns, networking, referrals, industry events, and account-based marketing.
• Carry an annual revenue/bookings number and consistently deliver against pipeline and win-rate targets.
• Own the full sales cycle from first contact through signed contract, partnering with the creative and production teams on proposals and pitches.
• Lead pursuit strategy on key opportunities: discovery, scoping, pricing strategy, proposal narrative, and close plan.
• Maintain accurate, real-time pipeline data in HubSpot and Podio; provide reliable forecasts and weekly pipeline updates to leadership.
• Partner with Marketing/Growth on campaigns, segmented outreach, and content that supports active pursuits.
• Analyze market trends, brand spend signals, and competitive activity to identify high-value opportunities.
• Develop point-of-view materials and tailored outreach that demonstrate understanding of each brand’s business and category.
• Cultivate relationships with senior decision-makers at major brands as well as creative and PR agencies.
• Represent TH Experiential at industry events, conferences, and category gatherings to build presence and pipeline.
• Partner with TH’s creative and production teams to translate client needs into compelling, scoped proposals.
• Collaborate with the VP of Operations and Head of Production on deal structure, margin targets, and feasibility.
• Hand off won business cleanly to the Client Lead and project teams with documented context, scope, and success criteria.
• Contribute to the company’s sales playbook, win/loss analysis, and continuous improvement of the new business motion.

Senior Project Manager

Account Director

Senior Producer

Producer

Business Development Lead