Account Director

TH Experiential

Account Director managing key client relationships and leading experiential marketing programs at TH Experiential agency. Overseeing project execution and relationship growth while mentoring client service teams.

Posted 6/17/2026full-timeRemote • New York • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own client relationships and lead integrated experiential programs
Serve as the senior point of contact for assigned accounts
Develop strategies for relationship-building, retention, and revenue growth
Lead pitch meetings, planning sessions, and strategic check-ins
Generate post-project plans, facilitate debriefs and key-learnings sessions
Manage day-to-day execution across concurrent programs
Build, manage, and mentor a team of client service managers
Proactively problem-solve and escalate with recommendations

Requirements

What you’ll need

6-10 years in account management or client services
At least 4 years in experiential marketing or event production
Strong written and verbal skills
Proficiency in project management systems and CRMs (Slack, Asana, Podio, Google Workspace)
Comfortable taking ownership and command of a room
Ability to communicate with clarity, confidence, and empathy
Organized, proactive, and capable of high-paced environments with complex timelines

Benefits

Comp & perks

Health, dental, and vision insurance
401(k)
Competitive salary plus commission
Generous vacation policy and work-from-home flexibility
Health and wellness benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementclient servicesexperiential marketingevent productionproject management

Soft Skills

relationship-buildingretentionrevenue growthproblem-solvingcommunicationorganizationproactivityleadership