Terracon

IT Support

• Provides proactive, high level of customer service to Terracon employees on a variety of technical and support issues including or involving the following but not limited to: company-provided computer systems, operating systems, LAN/WAN, printers and application software.
• Respond to employee inquiries, runs diagnostic programs, installs hardware and software, isolates problems and determines/implements a solution.
• Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance.
• Open and/or close work orders (via IT Service Desk software) on each call received.
• Escalate problems and requests as necessary to ensure positive resolution.
• Conduct research on relatively simple issues and escalates issues that cannot be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support.
• Create, modify and/or delete user accounts per Terracon policy and update appropriate documentation (e.g. account termination spreadsheet).
• Guide end users through troubleshooting procedures to restore technical service.
• Re-image workstations and laptops (using current image software) when required.
• Accurately document user issues and troubleshooting steps, test results and resolution information within incidents and service requests
• Maintain an increasing level of proficiency in hardware, software, networking and other technologies supported by the IT Dept.
• Participate in company technology projects as needed.
• Maintain an accurate, timely record of hours spent on Work Orders and projects in time and accounting systems.
• Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
• Be responsible for maintaining quality standards on all projects.

IT Service Desk Support Staff I

Project Manager

• Manage all aspects of an environmental project to ensure that it is safely completed on time and within scope and budget
• Responsible for completing the project as per its contracted scope
• Monitor progress and performance against the project plan
• Troubleshoot and recommend or resolve operational problems and minimize delays
• May be responsible for resource management, project scheduling, budgets and forecasts, and working with external vendors, subcontractors or contractors
• Conduct meetings and prepares reports to communicate the status of the project to project team and client
• Set priorities, assign tasks, and coordinate project staff to meet project targets and milestones
• May have responsibilities to communicate with the client and deliver work products to satisfaction of client
• Coordinates effort with APR to make sure that APR has opportunity to engage throughout the project

Manager

• Supervise or monitor all projects in progress in the department to ensure that work is executed on time and in accordance with the client’s requirements and within company policies, procedures and standards.
• Supervise the preparation of proposals and cost estimates to clients to ensure proper scoping of services, availability of manpower and pricing to achieve desired profitability.
• Supervise the daily operations of a department including staff training, development, and performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure.
• Plan for and participate in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships.

Department Manager

Infrastructure Engineer

• Assist in the continued development of a new national geotechnical engineering program.
• Manage large geotechnical engineering projects for Terracon’s largest clients.
• Collaborate with local engineers and Subject Matter Experts.
• Conduct meetings with the clients and prepare reports to communicate project status.
• Set priorities, assign tasks, and coordinate project staff to meet targets and milestones.
• Focus on the consistent delivery of projects within the Digital Infrastructure sector.

Senior Geotechnical Engineer, Digital Infrastructure

Full-stack Engineer

• Lead and oversee field investigations, ensuring technical accuracy and high‑quality data collection.
• Perform and guide complex engineering analyses and calculations, applying advanced technical judgment.
• Develop expert recommendations, plans, and specifications that inform design and construction decisions.
• Conduct and review construction observation and inspections, ensuring compliance with design intent.
• Prepare, review, and refine technical reports, serving as a key voice for clients and project teams.

Senior Geotechnical Engineer

Mechanical Engineer

• Provide engineering and consulting services for transportation projects and clients.
• Perform and/or lead field investigations, engineering analysis, calculations, and recommendations.
• Design and development of plans and specifications, observation and inspection.
• Review drawings and construction to assure compliance with plans and specifications.
• Prepare proposals and cost estimates, track and evaluate project progress and budgets.
• Research and resolve design and construction problems.
• Assign, review, and evaluate laboratory or field data for reports.

Senior Alternate Delivery Design Engineer

• Provide engineering and consulting services for transportation projects and clients.
• Perform and/or lead field investigations, engineering analysis, calculations, and recommendations.
• Design and development of plans and specifications.
• Observe and inspect construction.
• Write, prepare, and review related reports.
• Review drawings and construction compliance.
• Prepare proposals and cost estimates.
• Track and evaluate project progress and budgets.
• Research and resolve design and construction problems.
• Assign, review, and evaluate lab or field data.

Senior Geotechnical Engineer – Bridge & Infrastructure

Compliance

• Lead regulatory compliance efforts in Arizona
• Assist staff and clients across the country
• Mentor staff and build the regulatory compliance practice in Arizona
• Manage projects, prepare reports and other deliverables
• Review documents for accuracy, completeness, and quality
• Develop client relationships and train, mentor, and direct staff on projects
• Serve as a local point of contact for Environmental Compliance services

Senior Regulatory Compliance Leader

Civil Engineer

• Provide engineering and consulting services for a broad array of projects and clients.
• Perform and/or lead field investigations, engineering analysis, calculations, and recommendations.
• Design and develop plans and specifications, observation and inspection.
• Write, prepare, and review related reports for the services provided.
• Review drawings and construction to assure compliance with plans and specifications.
• Prepare proposals and cost estimates, track and evaluate project progress, budgets, and recommend changes.
• Research and resolve design and construction problems.
• Assign, review, and evaluate laboratory or field data for inclusion in reports.
• Apply sound engineering principles and be able to communicate complex engineering issues and concepts to technical and non-technical clients and project teams.

Senior Structural Project Engineer

Architect

• Provide architectural and consulting services for a broad array of projects and clients.
• This may include performing and or leading field investigations, architectural/engineering analysis, calculations, and recommendations, design and development of plans and specifications, observation and inspection, and the writing, preparation, and review of related reports for the services provided.
• Review drawings and construction to assure compliance with plans and specifications.
• Prepare proposals and cost estimates, track and evaluate project progress, budgets, and recommend changes.
• Research and resolve design and construction problems.
• Assign, review, and evaluate laboratory or field data for inclusion in reports.
• Apply sound architectural/engineering principles and be able to communicate complex issues and concepts to technical and non-technical clients and project teams.
• Services may be provided for existing or proposed projects in the commercial, retail, multi-family, hotel, senior living, industrial and or governmental sectors.

Senior Architect

• Assist in leading the Transtec Group alternate delivery team on pavement design, evaluation, testing, and related pavement engineering work.
• Provide pavement engineering and consulting services for a variety of projects and clients.
• Lead a small team of engineers specializing in field geotechnical and pavement evaluations, engineering analysis, calculations, recommendations, design, development of plans, specifications, and report writing, preparation, review.
• Review project plans and specifications for compliance with pavement design recommendations.
• Prepare proposals and cost estimates, track and evaluate project progress, budgets, and recommend changes.

Senior Pavement Engineer

Administration

• Resolve complex Production issues
• Escalation point for Service Desk
• Monitor Service Desk calls frequently and respond to users quickly
• Assume primary responsibility for the Production environment of one or more applications.
• Document procedures for resolving issues
• Train Service Desk staff to resolve routine issues
• Recommend and install system changes to prevent/avoid routine issues
• Monitor and/or run key off-hours processes
• Maintain system security (user accounts, responsibilities, passwords, etc.)
• Document the Production processing schedule
• Independently undertakes routine preventative measures.
• Participates in the long and short term planning and implementing future IT developments and undertakes routine project work.
• Monitor and troubleshoot ETL Processes.
• Perform testing as needed
• Perform routine application maintenance as tasked
• Perform routine portal administration tasks
• Administer Schedule Jobs.
• Maintains a high and increasing level of proficiency in software and other technologies supported by the IT Department
• Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
• Be responsible for maintaining quality standards on all projects.
• May perform other duties as assigned.

Application Administrator II

General

• Investigate sites to identify any physical or environmental risks.
• Perform field studies including asbestos and lead paint surveys, airborne chemical monitoring, noise monitoring, and indoor air quality.
• Develop sampling strategies and outline required analysis.
• Research regulatory standards and hazard data.
• Evaluate sampling results.
• Prepare risk assessment reports and develop recommendations to correct and improve the environment.
• Present and communicate findings and report recommendations to clients.
• Additional responsibilities may include general support of project team including Phase I preliminary site assessments, Phase II site assessments, environmental drilling to support multi-media sampling: soil, groundwater, drinking water, radon, etc.

Staff Industrial Hygienist

• Investigate sites to identify any physical or environmental risks.
• Lead and perform field studies including asbestos and lead paint surveys, airborne chemical monitoring, noise monitoring, and indoor air quality.
• Develop sampling strategies and outline required analysis.
• Research regulatory standards and hazard data.
• Evaluate sampling results.
• Prepare risk assessment reports and develop recommendations to correct and improve the environment.
• Present and communicate findings and report recommendations to clients.
• Additional responsibilities may include general support of project team including Phase I preliminary site assessments, Phase II site assessments, environmental drilling to support multi-media sampling: soil, groundwater, drinking water, radon, etc.

Senior Staff Industrial Hygienist

• Act as the single point of contact responsible for managing and expanding the business relationship within a power generation transmission and distribution utility across the Rocky Mountain/Upper Mid-West region of the United States.
• Partner with the PG & T utility client to understand and meet their business objectives, while increasing revenue and profit to the business.
• Work closely with key client contacts along with key individuals internally (including Office Managers and Program/Project Managers) to ensure that the needs of the utility are being met in a timely and consistent fashion, and that the level of quality meets or exceeds expectations.
• Cultivate close working relationships with key personnel at all levels.
• Champion the identification, pursuit and generation of new leads within the client.
• Develop a strategic plan to identify key business opportunities based on market research and analysis of the client’s project pipelines.
• Act as the single point of contact to the client where applicable. Manage and lead cross-selling, proposal development and contract negotiation of multiple service lines to the client.
• Jointly work with Terracon’s National Account Program to identify business opportunities with key suppliers, such as AE and construction firms, performing work with the client.
• Execute long-term business and marketing strategies.
• Build chargeable time into pricing scenarios for account management/review.
• Work closely with senior management at the Division and Operating Group level to improve account performance.