TerminixSIS India

Consultant

• Sell the company's industry leading pest management services and products to new and existing customers
• Assess customers' needs and perform analysis using expert knowledge of products and services
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Collaborate with Customer Service Center, Inside Sales, and Technicians for increased opportunities
• Develop proposals for customers to resolve existing pest issues and propose enhancements
• Complete daily activities and sales performance using the company sales CRM

Pest Control Consultant

Outside Sales

• Sell the company's industry leading pest management services and products to new and existing residential customers
• Assess customers' needs by consulting with them and performing an analysis using expert knowledge of the company's products and services
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Based on assessment findings, sell pest control solutions and preventative maintenance for residential customers
• Collaborate with Customer Service Center, Inside Sales department, and Technicians for increased opportunities
• Partner with Branch Manager to identify revenue streams with current base and service specialist engagement
• Develop proposals for customers to resolve existing pest issues and propose additional enhancements to pest household services
• Complete Home diagram using Sales CRM
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations to ensure satisfactory completion
• Complete daily activities and sales performance using the company sales CRM

Outside Sales Professional

Sales

• Hire, onboard, train, manage & engage team of sales managers in designated area
• Support collaboration between Sales and Operations within territory
• Lead weekly meetings with Team to monitor performance
• Provide ongoing technical training on services offered in the assigned territory as needed
• Facilitate one-on-one debriefs with the team to build more effective communication
• Ensure team meets or exceeds all activity standards for Field Sales Colleague performance
• Monitor sales start rates through key relationship with Operational Leadership

Regional Sales Manager

• Sell the company's pest management services and products to new and existing residential customers
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Collaborate with our Customer Service Center, Inside Sales department, and Technicians
• Develop proposals for customers to resolve existing pest issues
• Complete Home diagrams using Sales CRM
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations
• Complete daily activities and sales performance using the company sales CRM

• Sell the company's industry leading pest management services and products to new and existing commercial customers
• Create new business opportunities through cold calling, prospecting, networking, leads, referrals, and cross-selling
• Visually inspect buildings for pests, pest harborage, pest entries
• Based on assessment findings, sell pest control solutions as well as preventative maintenance for Commercial customers
• Craft territory development strategies that will result in exceeding sales targets
• Learn and maintain complete knowledge of Rentokil’s programs, protocols, pricing policies, and service offerings
• Build partnerships and collaborate effectively with internal departments to maximize growth opportunities and ensure the delivery of outstanding service solutions
• Complete daily activities and sales performance using the company sales CRM

Commercial Sales Professional

• Sell the company's industry-leading pest management services and products
• Assess customers' needs by consulting with customers
• Perform visual inspections of homes for pests
• Sell pest control solutions and preventative maintenance for residential customers
• Collaborate with Customer Service Center and Inside Sales department
• Develop proposals for customers to resolve pest issues
• Complete daily activities and sales performance using the company sales CRM
• Provide expert knowledge during new service installations

• Sell the company's industry leading pest management services and products to new and existing residential customers
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Based on assessment findings, sell pest control solutions as well as preventative maintenance for residential customers
• Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities
• Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement
• Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services
• Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations to ensure the job is completed satisfactorily
• Complete daily activities and sales performance using the company sales CRM

• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Based on assessment findings, sell pest control solutions as well as preventative maintenance for residential customers
• Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities
• Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement
• Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services
• Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations to ensure the job is completed satisfactorily
• Complete daily activities and sales performance using the company sales CRM

Product Marketing

• Own all aspects of the business, ensuring lead growth, retention and upsell plans are clearly defined and implemented to ensure market share, sales, profitability, cancels, and renewals are addressed by cross functional partners for their assigned LOBs.
• Collaborate with the Campaigns team and channel owners to develop the Omni-Channel plan, ensuring alignment of customer targeting, LOB, and vertical priorities to achieve AOP goals.
• Own the revenue growth targets for respective LOB's related to marketing initiatives and innovation launches.
• Work closely with the Data, Analytics & Insights and Product Management team to assess competitive landscape, market trends and customer data to identify opportunities and inform decisions.
• Responsible for ensuring the innovation roadmap will deliver on customer’s wants and needs and help meet financial targets.
• Lead the definition and execution of go -to- market strategies, value propositions and claims that speak to customer needs.
• Supervises the product launch plans of designed LOBs, including the development of collateral, sales tools, playbooks.
• Maintain ongoing, regular cadence of communication with Sales Leaders to ensure alignment, including leading a Commercial Sales & Marketing Council.
• Define, coordinate and deliver Marketing to Sales program, product and pricing training and updates through partnerships with both internal and external stakeholders.
• Lead the collaboration and coordination of multiple teams including Commercial Sales and Marketing teams, Marketing Business Partners to ensure execution of product strategies and plans at the local level, and confirm local needs are embedded in go-to-market plans for products for a given line of business to develop and execute campaigns and marketing initiatives.
• Develop materials and resources to encourage partnerships with customers.
• Manage resources to ensure marketing assets and content library is up to date.
• Manage responsibilities for trade show/event strategy success, including strategic direction, content direction, budget, and ROI reporting.
• May attend events as required.
• Responsible for ensuring the tracking expenses against budget, and reporting return on investment regularly to the DOM and finance department on fiscal status.

Commercial Product Marketing Manager

• Responsible for the development and performance of all sales activities in the assigned region
• Hire, onboard, train, manage & engage a team of sales managers in the designated area
• Support collaboration between Sales and Operations within territory
• Lead weekly meetings with Team to monitor performance
• Provide ongoing technical training on services offered in the assigned territory
• Facilitate weekly, monthly and quarterly one-on-one debriefs with the team
• Set a strong example for their team in areas of personal character, commitment, organization, selling skills, and work habits
• Monitor progress against revenue objectives

Region Sales Manager

Account Executive

• Sell the company's industry leading pest management services and products to new and existing commercial customers
• Create new business opportunities through cold calling, prospecting, networking, leads, referrals, and cross-selling
• Visually inspect buildings for pests, pest harborage, pest entries, etc.
• Based on assessment findings, sell pest control solutions as well as preventative maintenance for Commercial customers
• Craft territory development strategies that will result in exceeding sales targets
• Learn and maintain complete knowledge of Rentokil’s programs, protocols, pricing policies, and service offerings
• Build partnerships and collaborate effectively with internal departments to maximize growth opportunities

Director

• Provide operational excellence within the assigned region
• Drive change management plans and develop strategies to attain operational goals
• Oversee net APBITA across branches and sales and service operations
• Monitor progress against district and region revenue objectives
• Oversee development of General Managers through talent assessment and development
• Manage recruiting efforts and onboarding to ensure appropriate staffing levels
• Oversee relationship with all residential clients
• Resolve clients disputes and handle outstanding claims
• Ensure company programs and initiatives are delivered with excellence across branches
• Follow all established standard operating procedures (SOPs)
• Lead and drive organization values through quality of service and teamwork
• Establish tracking forums to assess progress against branch/region revenue objectives

Regional Director

Operations

• Oversee ongoing technician training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention
• Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels
• Review and evaluate ongoing technician performance (via ride-a-longs and audits)
• Respond diligently and compassionately to customer concerns
• Ensure overall service quality to maximize customer retention
• Fill in periodically on customer appointments to help close any temporary staffing gaps
• Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively
• Ensure safety standards are met or exceeded and that all operations are in regulatory compliance
• Monitor and maintain inventory levels of pest / termite control and home services products

Operations Manager

• Oversee ongoing technician training, coaching, development, and regular cadence of accountability, in order to maximize technician success and retention
• Recruit/hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels
• Review and evaluate ongoing technician performance (via ride-a-longs and audits)
• Respond diligently and compassionately to customer concerns
• Ensure overall service quality to maximize customer retention
• Fill in periodically on customer appointments to help close any temporary staffing gaps
• Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively
• Ensure safety standards are met or exceeded and that all operations are in regulatory compliance
• Monitor and maintain inventory levels of pest/termite control and home services products

• The Branch Sales Manager supports a branch in attaining sales goals and branch revenue objectives.
• Responsible for improving the productivity of the assigned group of sales colleagues for residential products and services.
• Provide mentoring and coaching to field sales professionals to maximize performance within their defined market.
• Hire, onboard, train, manage & engage team of frontline sales colleagues in designated area.
• Support collaboration between Sales and Operations within territory.
• Lead weekly meetings with Team to monitor performance and lead meetings focused on skill development.
• Facilitate weekly, monthly and quarterly one-on-one debriefs with the team to understand training and development needs.
• Monitor progress against revenue objectives; jointly accountable with Operations for APITDA realization.
• Monitor sales start rates through the key relationship with Operational Leadership.
• Serve as steward of the RentokilTerminix business model to ensure company programs and initiatives are delivered with excellence at the branch level.
• Increases unit sales and dollars by implementing, teaching, and enforcing company sales practices.