TerminixSIS India

Customer Support

• Creates route plans using work order data and route analysis software
• Communicates routes within assigned territory to service personnel
• Summarizes and reviews plans daily with the Service Planning Supervisor
• Creates summary reports daily and provides to supervisor
• Performs other duties as assigned

Planning Specialist, Customer Experience

Outside Sales

• Sell the company's pest management services and products to new and existing residential customers
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Collaborate with Customer Service Center, Inside Sales department, and Technicians
• Partner with Branch Manager to identify revenue streams
• Develop proposals for customers for pest issues and enhancements
• Complete daily activities and sales performance using the company sales CRM

Outside Sales Professional

• Sell the company's Residential Pest Management Services and Products to new and existing residential customers
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Based on assessment findings, sell pest control solutions as well as preventative maintenance for residential customers
• Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities
• Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement
• Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services
• Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations to ensure the job is completed satisfactorily
• Complete daily activities and sales performance using the company sales CRM

Consultant

• Sell the company's industry leading pest management services and products to new and existing residential customers
• Maintain a customer-focused service to grow the business
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities
• Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement
• Develop proposals for customers to resolve existing pest issues
• Complete Home diagram using Sales CRM
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations

Pest Control Consultant

Sales

• Responsible for improving the productivity of the assigned group of sales colleagues.
• Implements, coordinates, and presents the new hire training and development program.
• Provides mentoring, coaching, as well as formal facilitation to new and existing sales colleagues.
• Partnering with the field leadership team, trains and coaches associates to maximize performance.
• Lead weekly meetings with Team to monitor performance, and lead meetings focused on skill development, improving performance, and prioritized topics as needed.
• Ensure that their team meet or exceed all activity standards for Field Sales Colleague performance (e.g., number of inspections per week), as well as other selected KPIs to meet and exceed sales targets.

Area Sales Manager

• Responsible for improving the productivity of the assigned group of sales colleagues.
• Implements, coordinates, and presents the new hire training and development program.
• Provides mentoring, coaching, as well as formal facilitation to new and existing sales colleagues.
• Partnering with the field leadership team, trains and coaches associates to maximize performance.
• Hire, onboard, train, manage & engage team of frontline sales colleagues in designated area.
• Support collaboration between Sales and Operations within territory, with the support of Operations to align goals and drive performance.
• Lead weekly meetings with Team to monitor performance, and lead meetings focused on skill development, improving performance, and prioritized topics as needed.
• Provide ongoing technical training on services offered in the assigned territory if needed.
• Facilitate weekly, monthly and quarterly one-on-one debriefs with the team to build more effective communication, to understand training and development needs, and to provide insight for the improvement of sales activity performance.
• Ensure that their team meet or exceed all activity standards for Field Sales Colleague performance.

• Sell the company's industry leading pest management services and products to new and existing commercial customers
• Maintain a customer-focused service to grow the business
• Create new business opportunities through cold calling, prospecting, networking, leads, referrals, and cross-selling
• Visually inspect buildings for pests, pest harborage, pest entries, etc.
• Sell pest control solutions as well as preventative maintenance for Commercial customers
• Craft territory development strategies that will result in exceeding sales targets
• Learn and maintain complete knowledge of Rentokil’s programs, protocols, pricing policies, and service offerings
• Build partnerships and collaborate effectively with internal departments to maximize growth opportunities

Commercial Sales Professional

• Sell the company's industry leading pest management services and products to new and existing commercial customers
• Create new business opportunities through cold calling, prospecting, networking, leads, referrals, and cross-selling
• Visually inspect buildings for pests, pest harborage, pest entries, etc.
• Based on assessment findings, sell pest control solutions as well as preventative maintenance for Commercial customers
• Craft territory development strategies that will result in exceeding sales targets
• Learn and maintain complete knowledge of Rentokil’s programs, protocols, pricing policies, and service offerings
• Build partnerships and collaborate effectively with internal departments to maximize growth opportunities and ensure the delivery of outstanding service solutions
• Complete daily activities and sales performance using the company sales CRM

• Sell the company's Residential Pest Management Services and Products to new and existing residential customers
• Perform inspections and assessments of homes for pests
• Collaborate with customer service and sales departments
• Develop proposals for customers and follow up on past proposals
• Provide expert knowledge for new service installations
• Complete daily activities and manage sales performance using the company CRM

• Sell the company's industry leading pest management services and products to new and existing residential customers
• Maintain a customer-focused service to grow the business
• Assess customers' needs by consulting with the customer and performing an analysis using expert knowledge of the company's products and services
• Visually inspect homes for pests
• Collaborate with other departments for increased opportunities
• Develop proposals for customers to resolve existing pest issues
• Complete daily activities and sales performance using the company sales CRM

• Sell the company's industry leading pest management services and products to new and existing residential customers
• Assess customers' needs by consulting with the customer and performing an analysis
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Sell pest control solutions as well as preventative maintenance for residential customers
• Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities
• Partner with Branch Manager to identify revenue streams
• Develop proposals for customers to resolve existing pest issues
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations

Operations

• Manage daily operations of specialists with the goal of providing superior customer service to our clients
• Offer direction to staff in all aspects of operations, service, and client care
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
• Able to work a flexible schedule, including early mornings and weekend work when needed
• Submit weekly, monthly, and yearly reports, as required

Operations Manager

Manager

• This key role is responsible for leading all aspects of Sales and Service for one of our medium to large-sized commercial (based on revenue) Terminix branch locations across the country.
• The Commercial Branch Manager is accountable for all facets of operation for one of our Terminix locations.
• Managing branch P&L – monitoring financial performance and expenses, driving growth, ensuring revenue and profit plans are achieved
• Fostering a positive work environment that motivates associates and drives customer satisfaction
• Directly managing the branch Sales team and branch supervisors
• Overseeing Service operations along with the Branch Service Manager
• Recruiting, interviewing, hiring and training branch staff
• Monitoring regulatory compliance, quality control standards and ensuring safety
• Ensuring alignment with Terminix business model and guidelines, including implementing company programs and initiatives

Branch Manager, Commercial L2

• Sell the company's industry leading pest management services and products to new and existing residential customers
• Assess customers' needs by consulting with the customer and performing an analysis using expert knowledge of the company's products and services
• Visually inspect homes for pests, pest harborage, pest entries, etc.
• Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities
• Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement
• Follow up on past proposals to close sales opportunities
• Provide expert knowledge to new service installations to ensure the job is completed satisfactorily

• Leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products.
• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancelation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Planning Specialist, Customer Experience

Outside Sales Professional

Outside Sales Professional

Pest Control Consultant

Area Sales Manager

Area Sales Manager

Commercial Sales Professional

Commercial Sales Professional

Outside Sales Professional

Outside Sales Professional

Outside Sales Professional

Operations Manager

Branch Manager, Commercial L2

Outside Sales Professional

Commercial Service Manager