Tenet Healthcare

Recruitment

• The Recruiter is responsible for planning, developing and implementing recruitment strategies for assigned departments/job classes to attract qualified candidates.
• Sourcing and recruiting qualified applicants for various nursing positions.
• Maintaining ongoing communication with Department Leadership to ensure accuracy of open positions.
• Providing a high level of customer service to clients and candidates.
• Working with hiring managers to fill open positions with highly qualified candidates.

Senior Recruiter

• Participate, as a subject matter expert and leader, in the development of a local strategy to ensure our campus recruitment results meet the needs of our patients and workforce
• Actively manage a requisition load and hire candidates into positions, including monthly and annual targets for hiring
• Partner with local executives in these efforts as well as provide reporting and analysis to this audience of our results, what we are doing well, and where opportunities for improvement exist
• Working closely with nursing leadership, you will develop deep relationships with partner nursing schools. This includes class visits, posting management, career fairs, hospital-based events and other avenues to ensure current and recent students understand how we can add value to their early careers.

Campus Recruiter, New Grad RN

Customer Support

• Answer inbound customer service calls and make some outbound follow up calls in a professional, service oriented manner. Answer the calls timely without drops/abandons.
• Ascertain the reason for the call and assist the caller with their questions, concerns or problems with the focus on timely, first call resolution. Document all actions during the call in proprietary software. Escalation paths are well documented, in the event of necessity.
• 1x1s and huddles with leadership to review performance opportunities, and provide coaching

Customer Care Representative

• Responsible for answering inbound customer service calls related to patient accounting questions.
• When inbound call volumes are low incumbent may make outbound follow up calls on outstanding AR accounts.
• Answer inbound customer service calls and make some outbound follow up calls in a professional, service oriented manner.
• Ascertain the reason for the call and assist the caller with their questions, concerns or problems with the focus on timely, first call resolution.
• Document all actions during the call in proprietary software.
• Escalation paths are well documented, in the event of necessity.
• 1x1s and huddles with leadership to review performance opportunities, and provide coaching.

Customer Care Representative, Call Center Contract

Strategy

• Drive effective collaboration across markets and functions (e.g., facilitate Market Leadership calls) and own service line growth KPI tracking (e.g., monthly pipeline report)
• Synthesize action items and feedback, sharing across stakeholder groups (tailored by audience); communication support for priority initiatives (e.g., FAQs, own SLSG internal website)
• Support analysis for strategic initiatives and provide ad hoc market leadership support.
• Monitor qualitative feedback to refine future launches, build internal support networks / procedure champion groups, support robotic approval process.
• Maintain, refine, and develop tools to empower field and support SLS team (e.g., pro forma, robot utilization)
• Codify and disseminate internal knowledge, best practices, and growth initiatives into implementation guides, playbooks, and toolkits to support enterprise-wide adoption.
• Lead the execution of select individual and at-scale strategic initiatives, managing timelines, milestones, communications, and stakeholder engagement.

Service Line Strategy Manager

• Responsible for answering inbound customer service calls related to patient accounting questions.
• Answer inbound customer service calls and make some outbound follow up calls in a professional, service oriented manner.
• Ascertain the reason for the call and assist the caller with their questions, concerns or problems with the focus on timely, first call resolution.
• Document all actions during the call in proprietary software.
• 1x1s and huddles with leadership to review performance opportunities, and provide coaching

Customer Care Representative – Contract

Director

• This role will interface with executive leadership spanning USPI’s ambulatory surgery center (ASC) and surgical hospital (SH) portfolio and be responsible for owning RCM performance for their designated market, proactively assessing and communicating performance against established target metrics, and implementing tangible action plans to drive timely performance improvement.
• This role is critical to the financial success of each designated USPI-managed ASC and SH facility; candidates will be expected to possess deep leadership experience in RCM, executive-level communication and relationship management skills and a proven track record of independently developing and executing successful performance improvement initiatives.
• This role will be required to work on multiple projects at a time and be agile in pivoting to new projects based on the directives of the VP, Client Performance and Chief Revenue Cycle Officer.

Director, Market Performance

Operations

• The Senior Director manages the day-to-day professional and facility medical claims on and off shore operations.
• Reports to Vice President, Financial Risk Management, VBC, and assists in developing, implementing, and monitoring of operational plans, goals, and objectives.
• Makes all daily operating decisions of the claims operations according to established plans, policies, and standard operating procedures.
• Recommends future plans, programs, and changes to the Vice President.
• Establishes policies for department heads to resolve operational issues effectively.
• Optimizes professional and facility claims operations financial and human resources.
• Establishes and maintains effective working relationships with all CVBC departments, clients, and partnerships.

Senior Regional Operations Director

Security Engineer

• Develop, manage, and continuously improve the organization’s Third-Party Risk Management (TPRM) program and platform, including policies, procedures, risk methodologies, and performance metrics.
• Lead risk assessments and due diligence processes for new and existing third-party vendors, including IT, business services, SaaS providers, and critical suppliers.
• Build criteria and processes to evaluate AI-based vendor technologies to identify risk exposure.
• Evaluate vendor security practices, policies, and controls using industry frameworks (e.g., NIST CSF).
• Partner with Procurement, Legal, Compliance, IT, and business stakeholders to integrate risk assessments into the vendor lifecycle—from onboarding through termination and to review contracts, Business Associate Agreements (BAAs), and data-sharing agreements.
• Maintain a current and accurate vendor risk inventory and drive the development and execution of corrective action plans for vendors with risks or compliance gaps.
• Oversee the implementation of continuous monitoring controls and ensure timely reassessments of vendor risks.
• Collaborate with Internal Audit and Compliance teams to support external audits, regulatory requests, and risk reporting.
• Prepare executive-level reporting on third-party risk exposure and program effectiveness for GRC leadership and Board-level stakeholders.
• Stay current on emerging regulatory changes, industry standards (e.g., NIST, ISO, HIPAA, HITRUST), and best practices in third-party risk management, providing cybersecurity expertise and support for all IT Audit (SOX, PCI, HIPAA); Security Compliance (Vendor Security Assessments and Security Risk Analysis (SRA)); and Data Compliance (Data Classification and Automated / Continuous) audits.

Third-Party Risk Manager, Cybersecurity

Medical Billing and Coding

• Accurately and productively code/abstract patient health documentation for Tenet facilities.
• Utilize coding abilities to review flagged cases, in CARDS and RevInt for coding accuracy.
• Assisting in coding quality reviews/audits and second level reviews as needed.
• Attends Tenet coding educations and maintains coding credentials.

ASC Coder

Network Engineer

• This is a senior position of significant influence reporting directly to the Senior Director of Infrastructure Services.
• The Senior IT Network Architect is responsible for the strategic design, development, and governance of the organization’s network infrastructure.
• This role leads the architecture and planning of enterprise network solutions that support business operations, cloud integration, security requirements, and long-term technology strategy.
• The Senior IT Network Architect provides technical leadership across network engineering teams and collaborates with cybersecurity, infrastructure, and application teams to ensure scalable, reliable, and secure network environments.
• The Senior IT Architect: Network role will provide expert consulting and guidance to aid the resolution of advanced and persistent issues.
• This role will also participate on and lead selected projects, engage external vendors, and collaborate with internal Architecture, Engineering, and Operations teams.

Senior IT Network Architect

Account Manager

• The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.
• Effective follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities.
• Interacting with insurance plans, patients, physicians, attorneys and team members as needed.
• Researches each account using company patient accounting applications and internet resources that are made available.
• Conducts appropriate account activity on uncollected account balances with contacting third party payors and/or patients via phone, e-mail, or online.
• Updates plan IDs, adjusts patient or payor demographic/insurance information, notates account in detail, identifies payor issues and trends and solves re-coup issues.

Patient Account Representative – Contract

Architect

• Drive the future of our Identity and Access Management and become the backbone architect of Tenet’s Active Directory.
• Responsible for designing, implementing and maintaining Tenet’s AD infrastructure as well as operations.
• Build AD strategy, optimize AD operations by streamlining it to deliver the best user experience.
• Overseeing AD solutions, building roadmaps and vision to address any AD gaps as well as align AD architecture to address the business risks.
• A hands-on role which will be both strategic as well as operational, working alongside multiple stakeholders and managed services partners to drive daily AD operations and architecting best in class Active Directory as service model.
• Position reports directly to the Senior Director, Identity Access and Application Security, as part of the Identity Access Management team which is a part of Enterprise Cybersecurity function led by our Chief Information Security Officer.

Active Directory Architect

Collections

• The Patient Account Representative is responsible for working accounts to ensure they are resolved in a timely manner.
• Representative will need to effectively follow-up on claim submission, remittance review for insurance collections, create and pursue disputed balances from both government and non-government entities.
• Basic knowledge of Commercial, Managed Care, Medicare and Medicaid insurance is preferable.
• Representative must be able to work independently as well as work closely with management and team to take appropriate steps to resolve an account.
• Perform duties as assigned in a professional demeanor, which includes interacting with insurance plans, patients, physicians, attorneys and team members as needed.
• Researches each account using company patient accounting applications and internet resources that are made available.

Contract Patient Account Hospital Collections Representative

Compliance

• The USPI Group Lead is responsible for managing the implementation of Tenet's Ethics and Compliance program in the East Region.
• The USPI Group Leads general duties and responsibilities encompass implementing Tenet's systems, standard processes, policies and designed to ensure compliance with Federal healthcare program requirements and Quality, Compliance and Ethics Charter.
• At least five years of progressive experience in health care compliance.
• The successful candidate will be recognized for demonstrated compliance knowledge, critical thinking, process improvement, and project management skills.
• Proven ability to lead across multiple states and regions in a complex large health care platform.
• An energetic and results-oriented leader who has experience working in and delivering results in extremely high-place environment.
• Strong organizational, planning and prioritization skills to meet deadlines, maximize efficiency and achieve goals.
• Well versed in taking ownership of results, proactively addressing gaps, and fostering a culture of accountability.
• Enacts corrective actions and monitoring in response to identified issues and audits.
• Implements USPI's compliance work plan and initiatives and systems to prevent compliance and privacy/security issues from arising within the facility.