Telstra

Customer Support

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify products and services customers need to transform their telecommunications experience
• Use a consultative sales approach to support and solution for customers
• Be continually trained on latest technology and gadgets
• Collaborate with team members to empower customers and meet store KPIs
• Achieve and exceed sales targets through progressive sales approach

Customer Service and Sales Consultant

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify and recommend Telstra products and services to meet customer needs
• Use consultative sales approach to drive sales and achieve KPIs
• Continually train on latest technologies and product knowledge
• Collaborate with store team to deliver solutions and performance recognition
• Support customers with technical enquiries, device demonstrations and solutions

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify products and services customers need and provide customised solutions
• Empower customers through consultative sales and support
• Continually train on latest technology and gadgets to maintain product knowledge
• Meet and exceed sales targets and KPIs; participate in monthly performance rewards
• Work collaboratively within the retail team in Telstra stores

• Provide exceptional in-store customer service and deliver an outstanding customer journey
• Identify customer needs and recommend Telstra products and services to transform their telecommunications experience
• Use consultative sales approach to meet and exceed sales targets and KPIs
• Continuously train on the latest technology and gadgets and apply product knowledge to support customers
• Collaborate with store team members to achieve store performance and recognition programs
• Work retail store hours and support store operations across listed Brisbane locations

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify and recommend products and services to transform customers' telecommunications experience
• Deliver progressive, consultative sales to meet customer needs and sales KPIs
• Be continually trained on the latest technology, gadgets and Telstra products
• Collaborate with store teams to support and solution for customers
• Participate in assessment steps (HireVue) as part of recruitment process

Security Engineer

• Establish and maintain strong partnerships with Group & Technical Product Owners to align on evolving priorities, expectations, and strategic outcomes
• Champion effective cybersecurity communication across internal business units, fostering a culture of security awareness and collaboration
• Stay actively involved in mission-critical security assessments, ensuring alignment with enterprise security standards and risk posture
• Identify and eliminate barriers that impede streamlined cybersecurity assessments, driving continuous improvement in assessment processes
• Lead multi-service security engagements, acting as the single point of contact from initiation through to successful completion
• Interpret residual security risks and recommend appropriate treatments based on industry best practices and Telstra’s risk framework
• Collaborate with Risk peers to conduct additional Security Risk Assurance assessments for engagements meeting defined criteria prior to Operational Security Compliance reviews
• Provide strategic advice on people, process, and technology security controls across missions, ensuring alignment with enterprise-wide security objectives

Senior Cybersecurity Advisor

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify products and services customers need and recommend customised solutions
• Empower customers to transform their telecommunications experience
• Continually train on the latest technology and devices
• Achieve and exceed sales targets and KPIs through consultative selling
• Collaborate with store team to deliver high-quality retail experiences
• Participate in assessment and recruitment steps (HireVue) as part of hiring process

Full-stack Engineer

• Design, build and maintain multiple complex software application technologies and their interaction with Telstra processes and systems
• Develop innovative software that maintains data/network security management and leverage set processes to reduce time to production
• Design, implement, and manage CI/CD pipelines using GitLab, Jenkins, and Bamboo
• Build and maintain container images using Docker, Kaniko, and Buildah; manage and orchestrate containers with Kubernetes, Docker Swarm, Rancher, and EKS
• Operate and support multi-cloud environments including AWS, Azure, and PCF
• Develop and maintain infrastructure as code using Terraform, CloudFormation, Ansible, Chef, and Puppet
• Troubleshoot and optimize GitLab environments and pipelines; ensure reliability and performance
• Collaborate with development, operations, and security teams; contribute to system architecture, security design, and performance tuning
• Engage with stakeholders to translate customer needs into software products and lead components of strategic initiatives
• Drive continuous improvement of systems and processes and provide guidance to junior engineers

Senior Software Engineer

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify and recommend Telstra products and services to transform customers' telecommunications experience
• Use a progressive sales approach and consultative service to empower customers
• Continuously train on the latest technology and gadgets
• Collaborate with team members to meet sales targets and KPIs
• Support customers with solutions, setup, and product demonstrations in-store

• Delight Telstra’s customers through outstanding customer service and provide an exceptional in-store customer journey
• Identify the products and services customers need to transform their telecommunications experience
• Provide consultative sales and develop customised solutions for customers to meet sales targets and KPIs
• Be continually trained on the latest tech and gadgets and apply product knowledge to support customers
• Collaborate with the in-store team to empower customers and showcase your X-factor
• Participate in assessments as part of the recruitment process (Hire Vue)