Telstra

Administration

• Administer and support NetApp / enterprise storage within a Defence data centre
• Maintain platform security, availability, performance and capacity
• Operate within ITIL / ITSM processes (Incident, Change, Problem, CSI)
• Troubleshoot and resolve complex infrastructure issues
• Support low‑risk changes and maintain technical documentation
• Collaborate with internal teams, vendors, and Defence stakeholders

Data Centre Administrator – NetApp

Customer Support

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Customer Service & Sales Consultant

Network Engineer

• Investigate, diagnose, and resolve complex network incidents and problems
• Implement large-scale network changes in line with customer and change management processes CIP Pre-reviews
• Perform release and deployment management activities.
• Provide technical escalation support to Level 3 Engineers within the DNOC
• Prepare and maintain technical documentation for internal and customer stakeholders

Architect

• Lead planning, coordination and reporting of architecture delivery across key initiatives including roadmaps, lifecycle management, and architecture/ engineering change activities
• Oversee the development and quality of architectural artefacts (e.g. HLDs, SADs, SEDs), ensuring alignment to governance and contractual standards
• Manage engagement with Defence stakeholders, including RFIs, governance forums, and formal approvals
• Track and drive progress of architecture deliverables through governance pathways, proactively managing risks and dependencies
• Provide operational leadership across architecture and governance activities, aligning multiple technical domains

Architecture Delivery Manager – Defence

• Help customers find the right products and services
• Stay up-to-date with the latest gadgets and services
• Use consultative selling skills to meet and exceed sales targets and KPIs
• Work closely with your team to create a welcoming environment

Customer Service & Sales Consultant, Expression of Interest

• Deliver Exceptional Customer Experiences
• Help customers find the right products and services
• Be the Go-To Tech Expert
• Stay up-to-date with the latest gadgets and services
• Achieve and Excel in sales targets and KPIs
• Collaborate with team to achieve store goals

• Provide exceptional in-store customer journey
• Identify products and services to transform customers' telecommunications experience
• Collaborate with team members to empower customers
• Stay trained on the latest cutting-edge tech and gadgets

Customer Service and Sales Consultant

• Providing an exceptional in-store customer journey
• Empowering customers by identifying the products and services they need
• Being continually trained up on all the latest cutting-edge tech and gadgets
• Supporting and providing solutions for customers

Security Operations

• Help protect Telstra’s employees and customers by detecting, responding to, and preventing cyber security threats
• Lead incident response, threat analysis, and proactive threat hunting within the Security Operations Centre
• Act as a trusted advisor, improve security standards, and mentor junior analysts
• Assess security controls, manage risk, and support post-incident reviews
• Contribute to security policies, compliance, and continuous improvement initiatives

Senior SOC Analyst

• You are passionate about delighting Telstra’s customers through outstanding customer service.
• Provide an exceptional in-store customer journey.
• Empower customers by identifying the products and services they need to transform their telecommunications experience.
• Thrive on making sure our customers connect faster, better, smarter.
• Continually trained up on all the latest cutting-edge tech and gadgets.
• Support and solution for our customers.

• Providing outstanding customer service and an exceptional in-store customer journey
• Identifying the products and services customers need
• Empowering customers to transform their telecommunications experience
• Continually training on the latest cutting-edge tech and gadgets
• Supporting and providing solutions for customers

• Deliver Exceptional Customer Experiences
• Help customers find the right products and services
• Be the Go-To Tech Expert
• Stay up-to-date with the latest gadgets
• Achieve and Excel in meeting sales targets
• Collaborate and Contribute with your team

Data Centre Administrator – NetApp

Customer Service & Sales Consultant

Network Engineer

Architecture Delivery Manager – Defence

Customer Service & Sales Consultant

Customer Service & Sales Consultant

Customer Service & Sales Consultant, Expression of Interest

Customer Service & Sales Consultant

Customer Service and Sales Consultant

Customer Service & Sales Consultant

Senior SOC Analyst

Customer Service & Sales Consultant

Customer Service & Sales Consultant

Part Time Customer Service & Sales Consultant