Telstra

Full-stack Engineer

• Design and develop backend systems and RESTful APIs using Java (11/17+) and Spring Boot.
• Build secure, high-performance services, ensuring scalability, reliability, and maintainability.
• Integrate with relational and non-relational databases (MySQL, PostgreSQL, MongoDB), including data modeling and query optimization.
• Collaborate with front-end developers to integrate APIs and build seamless end-to-end solutions using React JS, HTML, CSS, and JavaScript.
• Participate in code reviews, technical discussions, and solution design for backend systems.
• Implement CI/CD pipelines in coordination with DevOps teams; support cloud-based deployments, preferably on AWS.
• Write unit, integration, and API tests using tools like Postman, Selenium, and other automated testing frameworks.
• Maintain code quality standards and resolve issues flagged by tools like SonarQube.
• Monitor application health and performance using Splunk, New Relic, and similar tools.
• Participate in Agile ceremonies, coordinate deployment activities, and showcase deliverables to stakeholders.
• Mentor junior developers and contribute to team knowledge sharing.

Software Engineer

QA Engineer

• Lead the shift-left movement—bake quality into development from day one.
• Teach & inspire teams to write testable, high-quality code and implement automation smartly.
• Be the quality evangelist in Telstra—mentor teams, drive best practices, and set the standard for test automation.
• Architect rock-solid test automation frameworks that scale across microservices, APIs, and cloud-based platforms.
• Collaborate, innovate, and challenge the norm—quality is a team sport here.
• Optimize CI/CD pipelines with intelligent automation that reduces manual intervention.
• Be the go-to expert on quality—from test strategies to DevSecOps pipelines.
• Dive deep into performance, security, and reliability testing to ensure systems can handle anything.

Senior Quality Engineer

Customer Support

• Provide an exceptional in-store customer journey
• Empower customers by identifying the products and services they need
• Collaborate in a team to achieve sales targets
• Continuously train on the latest cutting-edge tech and gadgets

Customer Service & Sales Consultant

• Support Defence end users with their Apple iPhones, iPads, and other mobile devices.
• Manage device orders, service set up, and dispatch to users nationwide.
• Troubleshoot faults and resolve technical issues via phone, ticketing system, and face-to-face.
• Handle appointments for in-person support and device handover.
• Work closely with a friendly team in either Sydney or Canberra office (please note, this role is in-office only).
• Use Service Manager ticketing tool and Microsoft Office daily.
• Work together with other Telstra teams and trusted partners to make sure our Defence users get what they need, quickly and smoothly.
• Liaise with Defence and Telstra networks to ensure seamless device connectivity.

Customer Service Specialist

• Providing an exceptional in-store customer journey
• Identifying the products and services customers need to transform their telecommunications experience
• Continually trained on all the latest cutting-edge tech and gadgets
• Supporting and providing solutions for customers

• Provide an exceptional in-store customer journey
• Empower customers by identifying the products and services they need
• Collaborate with team members to support and solution for our customers
• Stay trained on the latest cutting-edge tech and gadgets

• Provide an exceptional in-store customer journey
• Empower customers by identifying the products and services they need to transform their telecommunications experience
• Showcase your X-factor and continually train on all the latest cutting-edge tech and gadgets
• Support and provide solutions for customers

Product Manager

• As a Security -Senior Lead, you play a critical role in ensuring that Telstra provides an industry leading secure ecosystem for employees and customers. You use your strong people skills, business experience and extensive technical expertise in cyber security and technology to lead a highly skilled team of security specialists to identify, anticipate, respond to and resolve security threats. You are a recognised subject matter expert, collaborative partner and trusted advisor by our employees, partners and customers. The work you do underpins Telstra’s competitive advantage and ability to provide a superior customer experience.

Product Owner – Cyber Resilience, Remediation

• As a backend Java developer, you will work within a specific problem space critical to Telstra’s current needs where you will design, develop, and deploy backend services with a focus on scalability, high availability, and low latency.
• Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements.
• Apply engineering best practices such as Agile, CI/CD, and DevOps as part of a high performing motivated team.
• Collaborate and grow in a dynamic and autonomous environment while working in small, agile, and cross functional teams.
• Pivot to working on new features and developments, to providing production support in the production and pre-production environments assisted by all team members. This responsibility is equally shared by all members of the team.

Software Engineer II

• As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service.
• You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
• Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

Casual Customer Service & Sales Consultant

• As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service.
• You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
• Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader.
• It’s a target driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.

Full Time Customer Service & Sales Consultant

• Provide an exceptional in-store customer journey
• Empower customers by identifying the products and services they need
• Thrive in delivering outstanding customer service
• Help customers connect faster, better, smarter

Account Manager

• Apply deep understanding of customer business strategies and technology needs
• Partner with Telstra’s most strategic customers to grow their business
• Identify high-value, high-profit sales solutions
• Build meaningful and lasting relationships with customers
• Collaborate and influence for success in the role
• Contribute to Telstra’s growth through innovative solutions

Senior Account Manager

• Participate in the full software development lifecycle; including analysis, design, test, delivery and production support.
• Develop applications using a variety of languages and technologies.
• Actively participate with team members to define and implement solutions.
• Regularly engage with stakeholders, project managers, quality assurance teams, and fellow developers to update them on the ongoing progress of the extended technology roadmap.
• Establish and sustain collaborative workflows with teams to guarantee the even distribution of tasks and maintain a coherent visual design.
• Generate high-quality code and automated tests, which elevate the team's efficiency and velocity.
• Provide recommendations for solutions by evaluating the pros and cons of custom development versus off-the-shelf alternatives.

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify products and services customers need to transform their telecommunications experience
• Use a consultative sales approach to support and solution for customers
• Be continually trained on latest technology and gadgets
• Collaborate with team members to empower customers and meet store KPIs
• Achieve and exceed sales targets through progressive sales approach

Customer Service and Sales Consultant

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify and recommend Telstra products and services to meet customer needs
• Use consultative sales approach to drive sales and achieve KPIs
• Continually train on latest technologies and product knowledge
• Collaborate with store team to deliver solutions and performance recognition
• Support customers with technical enquiries, device demonstrations and solutions

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify products and services customers need and provide customised solutions
• Empower customers through consultative sales and support
• Continually train on latest technology and gadgets to maintain product knowledge
• Meet and exceed sales targets and KPIs; participate in monthly performance rewards
• Work collaboratively within the retail team in Telstra stores

• Provide exceptional in-store customer service and deliver an outstanding customer journey
• Identify customer needs and recommend Telstra products and services to transform their telecommunications experience
• Use consultative sales approach to meet and exceed sales targets and KPIs
• Continuously train on the latest technology and gadgets and apply product knowledge to support customers
• Collaborate with store team members to achieve store performance and recognition programs
• Work retail store hours and support store operations across listed Brisbane locations

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify and recommend products and services to transform customers' telecommunications experience
• Deliver progressive, consultative sales to meet customer needs and sales KPIs
• Be continually trained on the latest technology, gadgets and Telstra products
• Collaborate with store teams to support and solution for customers
• Participate in assessment steps (HireVue) as part of recruitment process

Security Engineer

• Establish and maintain strong partnerships with Group & Technical Product Owners to align on evolving priorities, expectations, and strategic outcomes
• Champion effective cybersecurity communication across internal business units, fostering a culture of security awareness and collaboration
• Stay actively involved in mission-critical security assessments, ensuring alignment with enterprise security standards and risk posture
• Identify and eliminate barriers that impede streamlined cybersecurity assessments, driving continuous improvement in assessment processes
• Lead multi-service security engagements, acting as the single point of contact from initiation through to successful completion
• Interpret residual security risks and recommend appropriate treatments based on industry best practices and Telstra’s risk framework
• Collaborate with Risk peers to conduct additional Security Risk Assurance assessments for engagements meeting defined criteria prior to Operational Security Compliance reviews
• Provide strategic advice on people, process, and technology security controls across missions, ensuring alignment with enterprise-wide security objectives

Senior Cybersecurity Advisor

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify products and services customers need and recommend customised solutions
• Empower customers to transform their telecommunications experience
• Continually train on the latest technology and devices
• Achieve and exceed sales targets and KPIs through consultative selling
• Collaborate with store team to deliver high-quality retail experiences
• Participate in assessment and recruitment steps (HireVue) as part of hiring process

• Design, build and maintain multiple complex software application technologies and their interaction with Telstra processes and systems
• Develop innovative software that maintains data/network security management and leverage set processes to reduce time to production
• Design, implement, and manage CI/CD pipelines using GitLab, Jenkins, and Bamboo
• Build and maintain container images using Docker, Kaniko, and Buildah; manage and orchestrate containers with Kubernetes, Docker Swarm, Rancher, and EKS
• Operate and support multi-cloud environments including AWS, Azure, and PCF
• Develop and maintain infrastructure as code using Terraform, CloudFormation, Ansible, Chef, and Puppet
• Troubleshoot and optimize GitLab environments and pipelines; ensure reliability and performance
• Collaborate with development, operations, and security teams; contribute to system architecture, security design, and performance tuning
• Engage with stakeholders to translate customer needs into software products and lead components of strategic initiatives
• Drive continuous improvement of systems and processes and provide guidance to junior engineers

Senior Software Engineer

• Provide an exceptional in-store customer journey and outstanding customer service
• Identify and recommend Telstra products and services to transform customers' telecommunications experience
• Use a progressive sales approach and consultative service to empower customers
• Continuously train on the latest technology and gadgets
• Collaborate with team members to meet sales targets and KPIs
• Support customers with solutions, setup, and product demonstrations in-store

• Delight Telstra’s customers through outstanding customer service and provide an exceptional in-store customer journey
• Identify the products and services customers need to transform their telecommunications experience
• Provide consultative sales and develop customised solutions for customers to meet sales targets and KPIs
• Be continually trained on the latest tech and gadgets and apply product knowledge to support customers
• Collaborate with the in-store team to empower customers and showcase your X-factor
• Participate in assessments as part of the recruitment process (Hire Vue)