Teleport

Manager

• Own the end-to-end TG experience from booking and confirmation through prioritisation, waitlisting, and exceptions
• Design and govern TG workflows and decision logic, including availability, pricing triggers, prioritisation, and displacement
• Ensure commercial rules (pricing, load factor thresholds, customer prioritisation) are consistently enforced in systems
• Act as the primary interface between TG, Product, and Technology, translating business intent into system requirements
• Partner with Pricing and Revenue teams to operationalise dynamic pricing and capacity control logic
• Drive automation and systemisation of TG processes to reduce manual handling and ad-hoc decision-making
• Ensure transparency and consistency across Sales, Ops, Finance, and Core systems
• Identify experience gaps, failure points, and edge cases and work with Product and Tech to resolve them

Assistant Manager, Product Experience – System