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Assistant Manager, Sales – Air Logistics
TeleportAssistant Manager, Sales facilitating cargo solutions and managing customer relationships for airline cargo sales. Driving revenue growth and ensuring regulatory compliance in a dynamic logistics environment.
About the role
Key responsibilities & impact- Assistant Manager, Sales supports airline cargo sales and end-to-end cargo solutions for scheduled and charter flights, driving revenue growth from new and existing customers.
- Manage key customer relationships, oversee bookings and space coordination, ensure regulatory and operational compliance, and work closely with internal teams and external partners.
- Acquire new airline cargo customers and grow revenue from existing accounts to achieve assigned sales, volume, and yield targets.
- Enhance revenue from new customers and increase penetration with existing customers.
- Own a portfolio of key cargo accounts and be fully accountable for commercial performance.
- Develop and execute sales strategies by route, customer segment, and capacity availability.
- Proactively sell priority products, guaranteed space, special cargo, and charter solutions to maximize yield.
- Build and maintain strong relationships with freight forwarders, shippers, and key logistics partners.
- Identify new trade lanes, industries, and customer opportunities to expand cargo revenue.
- Lead commercial negotiations including pricing, space commitments, and service agreements.
- Lead space allocation and booking decisions to balance customer demand, yield, and operational constraints.
- Work with cargo operations and network teams to optimize load factors and flight utilization.
- Support charter cargo planning including customer sourcing, pricing, and space commitments.
- Ensure all shipments comply with Dangerous Goods Regulations (DGR), airline policies, and packaging standards.
- Oversee export documentation and customs coordination in collaboration with customers and ground handlers.
- Act as the commercial escalation point for shipment issues, delays, or service failures.
- Review and validate cargo sales and revenue reports to ensure accurate billing and freight charge collection.
- Monitor customer, route, and product performance and take corrective actions where needed.
- Perform other commercial and business-related tasks as assigned by management.
Requirements
What you’ll need- Experienced in airline cargo, air freight, logistics, or cargo sales with focus on revenue growth
- Proven sales or account management experience, including key customer management
- Knowledge of air freight services, cargo solutions, and airline cargo operations
- Understanding of proper packaging standards and Dangerous Goods Regulations (DGR)
- Basic knowledge of customs clearance processes and export documentation
- Strong coordination and problem-solving skills with proactive mindset
- Ability to work in a fast-paced, collaborative airline environment
- Good communication skills in Thai and English
- Proficient in Microsoft Office applications
- Ability to travel as per required
Benefits
Comp & perks- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
airline cargoair freightcargo salesrevenue growthaccount managementpackaging standardsDangerous Goods Regulations (DGR)customs clearanceexport documentationsales strategies
Soft Skills
customer relationship managementcoordination skillsproblem-solving skillsproactive mindsetcommunication skillscollaborative skillsnegotiation skillsleadership skillsorganizational skillsperformance monitoring