Growth Consultant / Lead
Adjust
PHPSFDC
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Manage and grow a portfolio of existing customers (~100 accounts) focusing on upselling, renewals, and expanding relationships.
- Sell Teleport’s products and services to existing customers while maintaining and supporting the relationship.
- Uncover growth opportunities and bring them to close; ensure on-time renewals.
- Forecast Net ARR changes and keep SFDC up to date.
- Manage day-to-day communication with book of accounts; drive adoption and create champions.
- Seek out new opportunities for Teleport and be proactive about expansion.
- Identify and mitigate risk for contraction/churn to maintain retention rate above 90%.
- Report directly to the Director of Sales - EMEA.
- Performance measured by growth in ARR and a retention rate above 90%.
Requirements
- 3+ years experience in startups, account management, sales development, sales, renewals, or customer success.
- Experience working in SaaS required; security industry experience preferred.
- Extremely organized, detail oriented, and confident at building repeatable processes.
- Comfortable managing a portfolio of ~100 customers and identifying upsells and contraction/churn risks.
- Fast learner; adapts quickly and can work independently.
- Persistent and personable.
- Strong communicator who can balance engaging with technical personas while driving business outcomes.
- Receptive to feedback and has a desire for continual improvement.
- Embodies company behaviors: “We Start Simple and Iterate”, “We Are Drivers, Not Passengers” and “We Are Builders”.
- Great at aligning Teleport’s products to ROI.
- Willing to contribute to new business initiatives as and when required.
- Autonomous, security-minded, business-savvy, professional (as described in 'Who you are')
