Countable Labs

Senior Account Manager

Countable Labs

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $120,000 - $170,000 per year

Job Level

Senior

Tech Stack

SFDC

About the role

  • Lead commercial efforts for Countable PCR platform across the Eastern US, preparing for product launch.
  • Identify and nurture leads; discover and close new business.
  • Represent Countable Labs at meetings, demonstrations, and scientific conferences.
  • Develop strong customer relationships to ensure product adoption and post-sale success.
  • Collaborate with field application scientists and product managers during technical calls and demos.
  • Communicate the product value proposition and gather customer feedback.
  • Provide monthly KPI updates and accurate sales forecasts for instruments and consumables.
  • Manage pipeline and customer relationships using SFDC; use dashboards to track progress.
  • Initially report to CEO; transition to VP of Sales as organization grows.
  • Travel up to 50% for customer engagements and events.

Requirements

  • A bachelor’s degree in biology, molecular biology, immunology, or a related field.
  • At least 3 years of experience in a relevant sales role.
  • Experience selling new technologies, particularly instrumentation and consumable sales.
  • Experience in biopharma, especially with gene therapy or oncology applications (plus).
  • Comfort using SFDC or a similar CRM.
  • Experience in diagnostics sales is a bonus.
  • Proven track record of meeting or exceeding targets in complex purchasing environments with multiple decision-makers.
  • Flexibility to travel up to 50% (including occasional overnight trips).
  • Base in or near Boston, MA (preferred).