Technology Credit Union (Tech CU)

Marketing Specialist

Technology Credit Union (Tech CU)

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $81,000 - $113,000 per year

Job Level

Mid-LevelSenior

About the role

  • Reports to Director of Marketing and supports execution of marketing campaigns, content creation, channel strategy, and performance analysis
  • Assists in development and execution of integrated marketing campaigns across digital, social, email, and traditional channels
  • Collaborates with cross-functional teams and agency partners to create content including email, newsletters, paid media, social posts, and promotional materials
  • Monitors and reports on campaign performance using tools like Google Analytics and HubSpot
  • Conducts market research and competitive analysis to identify trends and opportunities
  • Supports SEO/SEM strategies and influences website content updates
  • Coordinates with external vendors and agencies to ensure campaigns are on time and accurate
  • Oversees Member Satisfaction/Net Promoter Score survey program
  • Ensures marketing materials are compliant and have legal approval
  • Partners with Data Management and Analytics to analyze member behaviors and campaign performance
  • Maintains and updates the marketing calendar to ensure timely execution of campaigns
  • Leads, implements and measures marketing workflows through test-and-learn processes
  • Collaborates with lines of business partners to align product and promotion priorities with marketing campaigns
  • Manages marketing requests via internal ticket system and builds stakeholder presentations
  • Assists the Marketing Director with additional support as needed

Requirements

  • Bachelor’s degree in Marketing or related field
  • 4+ years of relevant experience in the financial services industry
  • Knowledge of and demonstrable results in consumer branding, advertising, acquisition, and marketing programs/campaigns
  • Web design (HTML) and/or project management software (such as JIRA) experience is a plus
  • Good knowledge of current trends and financial products and services (mortgage, home equity line of credit, auto loan, credit card, checking/savings accounts, bill pay, online and mobile banking, etc.)
  • Knowledge of pricing, credit union/bank compliance requirements, and competitive landscape
  • Strong ability to think strategically and execute tactics with a bias toward action
  • Strong interpersonal skills; ability to collaborate, facilitate constructive discussion and challenge opposing viewpoints when necessary
  • Program development and project management skills
  • Strong organizational skills with ability to multi-task and manage competing deadlines
  • High professional working proficiency in spoken and written US English
  • Meticulous attention to detail
  • Proficient in Microsoft Office
  • Strong visual sense to evaluate graphic layouts
  • Strong work ethic, positive attitude, self-starter
  • Travel may be required to visit Tech CU locations and attend offsite meetings or events
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