Technology Credit Union (Tech CU)

Solutions Engineer

• Design and implement cloud-native applications using Azure services such as App Services, Azure Functions, AKS, and Logic Apps
• Define microservices architecture, API management strategies, and integration patterns
• Ensure application scalability, performance, and security through best practices and design patterns
• Collaborate with development teams to guide solution implementation and DevOps practices
• Architect secure and scalable network topologies using Azure Virtual Networks, Subnets, NSGs, UDRs, and VPN Gateways
• Design hybrid connectivity solutions including ExpressRoute, Azure Firewall, and Private Endpoints
• Implement network segmentation, traffic flow control, and secure access strategies
• Lead the design of infrastructure solutions using Azure IaaS and PaaS offerings; define compute, storage, and backup strategies
• Implement high availability and disaster recovery architectures and ensure compliance with enterprise governance, cost management, and monitoring standards
• Meet with manager regularly to discuss goal alignment, performance metrics, and development plans
• Support Tech CU’s Mission and Vision and demonstrate Tech CU’s Values; comply with policies, internal control and security measures

Azure Solution Architect

Controller

• Assist SVP, Controller in overseeing and managing day-to-day accounting operations at Technology Credit Union (Tech CU)
• Implement and monitor sound accounting practices, policies and internal controls to ensure accuracy and integrity of financial records
• Develop and revise accounting practices and procedures to remain compliant with federal and/or state requirements
• Provide advice and direction to other department managers on accounting related matters
• Assist in preparation and review of accurate and timely financial statements and internal financial reports
• Perform financial analyses, including variance analysis, and provide insights and recommendations to management
• Oversee daily accounting operations including accounts payable, purchase orders processing, accounts receivable, general ledger, reconciliations and journal entries
• Manage and oversee the month-end and year-end closing processes
• Prepare or assist with regulatory reporting (NCUA 5300 Call report, IRS Form 990, UBIT reporting, 1099-MISC, 571-L Business Statement, Sales and Use Tax Filings, CUSO reporting, and other periodic tax filings)
• Maintain and strengthen internal control environment and assist in establishing accounting policies and procedures
• Coordinate with external auditors, NCUA/DFPI regulators and other agencies during audits and examinations
• Research and ensure compliance with new accounting pronouncements and regulations
• Provide leadership, direction, and day-to-day management for accounting operations and direct reports
• Assist with annual budget process and manage/monitor budget to maximize operating efficiencies
• Identify opportunities for process improvements and implement best practices
• Perform ad hoc analysis and special projects as requested
• Effectively manage a hybrid workforce through strong communication, collaboration and engagement practices

Director, Assistant Controller

Marketing

• Reports to Director of Marketing and supports execution of marketing campaigns, content creation, channel strategy, and performance analysis
• Assists in development and execution of integrated marketing campaigns across digital, social, email, and traditional channels
• Collaborates with cross-functional teams and agency partners to create content including email, newsletters, paid media, social posts, and promotional materials
• Monitors and reports on campaign performance using tools like Google Analytics and HubSpot
• Conducts market research and competitive analysis to identify trends and opportunities
• Supports SEO/SEM strategies and influences website content updates
• Coordinates with external vendors and agencies to ensure campaigns are on time and accurate
• Oversees Member Satisfaction/Net Promoter Score survey program
• Ensures marketing materials are compliant and have legal approval
• Partners with Data Management and Analytics to analyze member behaviors and campaign performance
• Maintains and updates the marketing calendar to ensure timely execution of campaigns
• Leads, implements and measures marketing workflows through test-and-learn processes
• Collaborates with lines of business partners to align product and promotion priorities with marketing campaigns
• Manages marketing requests via internal ticket system and builds stakeholder presentations
• Assists the Marketing Director with additional support as needed

Marketing Specialist

Support Engineer

• Manage Technology Credit Union’s loan origination and servicing systems, including regular review and maintenance of business rules and processes
• Elicit business requirements, produce functional designs and implementation plans ensuring no negative downstream impacts
• Consult with users and vendors to develop detailed analysis of user requirements, business specifications, workflows and reporting requirements
• Translate business requirements into system requirements considering business needs and existing technology infrastructure
• Conduct end-to-end testing on applications and technology; develop test cases and ensure business, technical and functional requirements are met
• Document and manage change control processes and articulate functional and non-functional requirements
• Troubleshoot user interface issues and perform root cause analysis with implementable recommendations
• Track system defects and report statuses
• Assist in developing configuration settings for custom workflow and reporting within the loan origination and servicing systems
• Aid in the design of training materials for loan origination and servicing systems
• Configure, communicate and maintain loan origination reporting system
• Maintain consistent communication with other Application Support Analysts and provide backup as needed
• Support regulatory compliance, systems enhancements and business needs through research, analysis and recommended solutions

Azure Solution Architect

Director, Assistant Controller

Marketing Specialist

Applications Support Analyst