Salary
💰 $98,300 - $147,500 per year
About the role
- Own the strategic vision and multi-year roadmap for at least five strategic partnerships (state agencies, large districts, federal partners, private child care providers).
- Establish and expand upon Teachstone’s relationship as a trusted partner with a wide range of individuals within client’s organization.
- Leverage renewals as an opportunity to create agreements that position Teachstone to have a demonstrable positive impact on partner organizations.
- Prepare and lead executive briefings, strategic business reviews, and impact storytelling that fuels expansion.
- Lead internal partnership planning processes that align all departments around shared goals for each strategic partner.
- Serve as the single point of strategic accountability across internal teams for assigned accounts.
- Facilitate continuous improvement cycles for each project team anchored in data on the team’s progress toward demonstrable outcomes.
- Drive resolution of escalated issues with a focus on long-term relationship impact.
- Capture and synthesize client feedback, CLASS data, and implementation learnings to generate actionable insights that other functional and project teams can make use of.
- Advocate internally for client needs, elevating system-level risks or opportunities to leadership.
- Support product and service refinement by channeling voice-of-customer insights back into Teachstone’s roadmap.
- Contribute to the development of key account playbooks, renewal strategies, and insight-sharing templates.
- Mentor colleagues on best practices in strategic partnership engagement.
- Help define the operational rhythms and infrastructure needed to scale strategic partnership management at Teachstone.
Requirements
- 7+ years in strategic partnerships, customer success, or similar role
- Proven ability to lead without authority across cross-functional teams to drive results.
- Track record of managing high-value, high-stakes partnerships with complex scopes or political stakeholders.
- Exceptional communicator: skilled in executive-level messaging, internal influence, and conflict navigation.
- Analytical and insight-driven: comfortable turning data and qualitative feedback into strategy.
- Preferred: Deep knowledge of early childhood education, K–12 systems, government contracting, or impact measurement.
- Preferred: Familiarity with the CLASS framework or adjacent educational quality tools.
- Preferred: Success within a growth-stage organization