Practice Manager, RTSM
Veeva Systems
Manager, Fraud Performance Management, Digital Payments
TD
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey, South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $86,840 - $139,360 per year
Job Level
SeniorLead
Tech Stack
PythonSQL
About the role
- Oversee products and/or business channels to minimize fraud losses and determine fraud patterns
- Lead development of Fraud strategies to mitigate fraud loss while balancing customer and operational impacts
- Report on overall Fraud losses and trends and monitor rule strategy performance
- Reconcile numerous metrics and condense/summarize for Executives and Business Partners
- Provide people management leadership: hire, set goals, develop staff, manage performance and compensation
- Review fraud attacks to understand and address coverage gaps and participate in loss forecasting
- Develop insights and rules to deliver fraud loss plan and manage network rules and liability requirements
- Manage strategy design and configuration in fraud prevention platforms and enforce Change Management protocols
- Participate in operational forecasting, capacity planning, and case prioritization strategy
- Design/update monitoring and reporting; refresh reports when data or requirements change
- Support partners and projects: define fraud-resilient products, post-launch IT validation, partner loss updates
- Support FC&FMG intent: outline data needs for rule-writing, evaluate technology investments, manage model prioritization
- Support audit and regulatory requests and represent TD at industry forums
- Manage day-to-day vendor relationships for various Fraud vendors
Requirements
- Bachelor's Degree in a related discipline (e.g. Math, Statistics, Business) is required
- Master's Degree in a related discipline is preferred
- 7+ years relevant experience
- Experience with SQL/SAS/Data manipulation tools required
- Python experience preferred
- Databricks experience preferred
- SAS experience preferred
- PowerBi experience preferred
- Previous experience with related fraud is preferred
- Knowledge of systems and processes is preferred
- Solid understanding of TD Products and Channels
- People management experience is an asset
- Experience with fraud prevention platforms (e.g. Falcon, TSYS, FIS, SQN, PRM, Citadel, DPS, VCAS, Avant, Experian, TransUnion)
- Vendor management experience (e.g. Equifax, ACI, FICO, Fiserv, FIS, TMS)
- Ability to reconcile numerous metrics and condense/summarize for Executives and Business Partners
- Strong communication and presentation skills
- Conceptual thinker; ability to wade through data and arrive at conclusions
- Ability to effectively manage multiple projects and priorities simultaneously
Benefits
- Base pay and variable compensation/incentive awards (eligibility for cash and/or equity incentive awards)
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (Vacation PTO, Flex PTO, Holiday PTO)
- Banking benefits and discounts
- Career development, training and onboarding
- Mentoring programs and regular development conversations
- Reward and recognition programs
- Competitive benefits plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLSASData manipulationPythonDatabricksPowerBiFraud prevention platformsMetrics reconciliationData analysisLoss forecasting
Soft skills
People managementCommunicationPresentationConceptual thinkingProject managementLeadershipGoal settingPerformance managementOperational impact assessmentCollaboration
