TD

Senior Vendor Manager – Business

TD

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $110,760 - $178,880 per year

Job Level

Senior

About the role

  • Manage Third Party Business Arrangements through all stages of the Third-Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies and standards
  • Understand and maintain knowledge of Business Arrangement terms, Third Party and business segment or corporate function deliverables
  • Monitor, analyze and report on Third Party performance through delivery against SLAs, SLOs, KPIs or other contractual commitments
  • Identify issues and monitor trends with Third Parties and escalate as appropriate to mitigate risk
  • Act as Lead Vendor Manager for strategic, critical and/or complex relationships, supporting the Accountable Executive
  • Maintain strong relationships with Third Parties and internal stakeholders and ensure integrity and compliance with TD policies and Code of Conduct and Ethics
  • Document Third Party risk issues per TPRM Issues Management process and partner with Third Party to develop remediation plans
  • Participate in cross-functional initiatives as a subject matter expert and support development/delivery of presentations/communications to management
  • Conduct internal and external research and meaningful analysis to draw conclusions and make recommendations
  • Monitor service, productivity and assess efficiency levels and implement continuous process/performance improvements
  • Provide leadership guidance, mentorship and knowledge transfer within the team and across the business unit

Requirements

  • Undergraduate degree
  • 10+ years of related experience
  • Advanced knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements
  • Knowledge of current and emerging competitor and market trends
  • Knowledge of Risk Management environment, standards and regulations
  • Knowledge of budgetary management principles/practices/procedures
  • Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures
  • Skill in supporting the development and execution of change strategies and/or processes
  • Ability to negotiate, persuade, influence, collaborate and effectively communicate to build relationships
  • Ability to contribute to strategic direction of the function and provide advice to senior leadership
  • Ability to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services
  • Ability to manage competing priorities, strategically aligning efforts and activities to meet Bank goals & objectives
  • Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems
  • Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
  • Ability to exercise sound judgement in making decisions
  • Skill in using analytical software tools, data analysis methods and reporting techniques
  • Skill in using computer applications including MS Office
  • Ability to work successfully as a member of a team and independently
  • Ability to handle confidential information with discretion
  • Ability to pivot and multitask on multiple initiatives preferred
  • Sourcing experience preferred
  • Procurement experience preferred
  • Project management experience preferred
  • 3rd party risk understanding preferred
  • Legal background (contracts, vendor relations, suppliers, laws and regulations) preferred
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