Salary
💰 $110,760 - $178,880 per year
About the role
- Manage Third Party Business Arrangements through all stages of the Third-Party Management Lifecycle (TPML), in alignment with relevant frameworks, policies and standards
- Understand and maintain knowledge of Business Arrangement terms, Third Party and business segment or corporate function deliverables
- Monitor, analyze and report on Third Party performance through delivery against SLAs, SLOs, KPIs or other contractual commitments
- Identify issues and monitor trends with Third Parties and escalate as appropriate to mitigate risk
- Act as Lead Vendor Manager for strategic, critical and/or complex relationships, supporting the Accountable Executive
- Maintain strong relationships with Third Parties and internal stakeholders and ensure integrity and compliance with TD policies and Code of Conduct and Ethics
- Document Third Party risk issues per TPRM Issues Management process and partner with Third Party to develop remediation plans
- Participate in cross-functional initiatives as a subject matter expert and support development/delivery of presentations/communications to management
- Conduct internal and external research and meaningful analysis to draw conclusions and make recommendations
- Monitor service, productivity and assess efficiency levels and implement continuous process/performance improvements
- Provide leadership guidance, mentorship and knowledge transfer within the team and across the business unit
Requirements
- Undergraduate degree
- 10+ years of related experience
- Advanced knowledge of Vendor Management, Business Arrangements, Third-Party Management Lifecycle framework/principles, policies and procedures, systems, products/services, product research, assessment & reporting, competitive intelligence, negotiation tactics and/or regulatory requirements
- Knowledge of current and emerging competitor and market trends
- Knowledge of Risk Management environment, standards and regulations
- Knowledge of budgetary management principles/practices/procedures
- Skill in identifying complex problems and reviewing related information to develop/evaluate options and implement solutions and/or governance procedures
- Skill in supporting the development and execution of change strategies and/or processes
- Ability to negotiate, persuade, influence, collaborate and effectively communicate to build relationships
- Ability to contribute to strategic direction of the function and provide advice to senior leadership
- Ability to monitor, analyze, report and assess adherence, performance and risk of information, contractual terms and/or delivery of services
- Ability to manage competing priorities, strategically aligning efforts and activities to meet Bank goals & objectives
- Skill in researching, collecting, organizing and analyzing complex or technical data and developing plans to address identified issues/problems
- Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
- Ability to exercise sound judgement in making decisions
- Skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Ability to work successfully as a member of a team and independently
- Ability to handle confidential information with discretion
- Ability to pivot and multitask on multiple initiatives preferred
- Sourcing experience preferred
- Procurement experience preferred
- Project management experience preferred
- 3rd party risk understanding preferred
- Legal background (contracts, vendor relations, suppliers, laws and regulations) preferred