Sales Support Associate III
Tapestry
React
Sales Support Associate III
Tapestry
full-time
Posted on:
Location Type: Office
Location: Lake George • New York • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
React
About the role
- Greet customers at the cash wrap with a smile, offer name, and provide friendly efficient interactions.
- Operate POS accurately, perform email/name capture where permitted, suggest add-ons and sell gift cards.
- Maintain cash wrap organization, cleanliness and cash/POS media accuracy in compliance with Coach policy.
- Receive shipments and transfers, scan cartons, verify store information, communicate discrepancies to Store Management.
- Process shipments/transfers per Coach standards; organize and clean stock room; manage stock levels and product ownership.
- Prepare and conduct regular cycle counts and participate in store physical inventory counts as scheduled.
- Analyze sales floor for replenishment needs, replenish assigned zone, react to sell-through and execute visual merchandising.
- Communicate product information (price points, features/benefits, color and stock availability) to customers and team.
- Support sales floor activities, uphold housekeeping and Company Loss Prevention standards.
Requirements
- 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment.
- Possesses current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
- Ability to utilize walkie talkie and understand/read price and product release sheets.
- Ability to execute at a fast pace and communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry up to 50 pounds.
- Ability to meet Coach Scheduling & Availability Expectations, including flexible schedule, nights, weekends, and holidays.
- Competencies: Drive For Results; Customer Focus; Creativity; Interpersonal Savvy; Learning on The Fly; Perseverance; Dealing with Ambiguity.
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Employee discounts on certain products
- Incentive compensation
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash register systemsbasic computer skillsMobile POSinventory managementvisual merchandisingsales analysiscycle countsstock managementproduct knowledgecustomer service
Soft skills
communicationinterpersonal skillscustomer focuscreativitydrive for resultsperseveranceadaptabilityteamworkproblem-solvingflexibility
Certifications
high school diplomacollege degree (preferred)