Sales Support Associate III
Tapestry
React
Sales Support Associate II
Tapestry
full-time
Posted on:
Origin: • 🇺🇸 United States • Washington
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
React
About the role
- Greet customers at cash wrap, operate POS, perform email/name capture where permitted, suggest add-ons and sell gift cards
- Maintain cash wrap organization, cleanliness, and accurate cash/POS media in compliance with Coach policy
- Receive shipments/transfers, scan cartons, verify store information, report discrepancies, and process shipments per Coach standards
- Organize and clean stock room daily, shift/organize product to react to sell-through and prepare for new product
- Manage stock levels and product ownership in back-of-house and sales floor; prepare and conduct cycle counts and participate in physical inventory
- Regularly analyze sales floor replenishment needs, replenish assigned zones, execute visual merchandising, and support sales floor activities
- Communicate product information (price points, features/benefits, color, availability) to customers and partner with sales team or Store Management as needed
- Uphold Company Loss Prevention standards and create lasting impressions to drive customer return
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
- Possesses current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems and basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to utilize walkie talkie and understand and read price and product release sheets
- Physical ability to execute at a fast pace and communicate effectively with customers and team
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
- Ability to work a flexible schedule, including nights, weekends, and holidays (including high retail traffic days)
- Competencies: Drive For Results; Customer Focus; Creativity; Interpersonal Savvy; Learning on The Fly; Perseverance; Dealing with Ambiguity
