Tanium

Business Analyst

• Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational objectives.
• Conduct comprehensive analysis of business processes and systems to identify areas for improvement and optimization.
• Develop and present detailed business requirements and project proposals to support decision-making processes.
• Work closely with cross-functional teams to design, implement, and monitor solutions that enhance business performance.
• Develop and maintain documentation, including process maps, workflow diagrams, and project reports.
• Ability to write comprehensive use cases/test cases and help guide stakeholders through user acceptance testing.
• Create and present current, transition, and future state architectural diagrams to internal and external stakeholders.
• Provide first line support and manage tickets pertaining to the Data Engineering team.

IT Systems Business Analyst

Human Resources

• Coach leaders and resolve complex organizational challenges with people-related issues
• Contribute to the development and managing the execution of people programs such as talent planning, organizational design, new manager enablement, coaching, employee engagement, change management, and diversity & inclusion.
• Deep understanding of the business and be a thought leader on people and organizational issues
• Design and deliver targeted solutions, including strategic planning, organizational design, change management, and team building.
• Develop and implement engagement programs consistent with the strategic needs of the business
• Make an impact with metrics, data analysis, and continuous improvement
• Build trusted relationships and credibility within business groups
• Ensure the Tanium values are upheld in collaboration with the leadership team
• Address and manage employee relations issues fairly and thoroughly
• Partner with various HR teams to deliver relevant and aligned people programs
• Monitor the "pulse" of the organization to ensure a high level of employee engagement

Senior HR Business Partner

• Partner with third party service providers to ensure international and US income tax filings and payments are completed accurately and timely
• Prepare and/or review tax returns and supporting documentation
• Stay up-to-date on new tax accounting pronouncements, prepare tax accounting journal entries and own ASC 740 calculations and reporting
• Own global tax reconciliations and transfer pricing calculations
• Act as a subject matter expert and super user for tax technology and systems, identifying opportunities to improve accuracy, automation, and scalability
• Respond to notices and represent the Company in communications with various tax agencies, as required
• Administer Company policies regarding taxes, transfer pricing and internal controls
• Build strong cross-functional partnerships with internal teams to maintain accurate tax compliance and reporting information
• Contribute to special projects and provide ad-hoc support such as tax planning, restructuring, tax research, business initiatives, business partner support
• Cross-train to support indirect tax compliance process and reporting including VAT, sales & use tax, and property tax reporting

Senior Tax Analyst

Security Operations

• Be the voice of the customer and oversee the marketing of the security suite of products and solutions
• Be the quarterback for the product & solutions go-to-market plan that aligns with the revenue goals and develop marketing assets and overall execution plan in support of major launches
• Analyze the market, buyers, trends, industry-specific problems, and competitors to create strategic positioning that differentiates Tanium in the endpoint security market
• Identify target personas, understand their key business problems, and pain points, and articulate Tanium’s value proposition to drive desired outcomes
• Work closely with product management, sales leadership, enablement, customer success, and marketing teams across all activities
• Leverage strong content creation background to develop content, including sales tools, whitepapers, custom one-sheets, event collateral, and thought-leadership content
• Collaborate with demand generation teams to execute targeted campaigns that drive pipeline
• Partner with sales, product etc. to facilitate feedback and drive continuous improvement of the product positioning, sales enablement tools etc.
• Conduct market research, including buyer interviews to inform marketing content and create actionable insights
• Present to customers, partners, and sales teams

Senior Director, Product Marketing – SecOps

Operations

• Supporting global quoting and renewals
• Supporting our RFP & Security Questionnaire program
• Proactively monitoring deal and data hygiene
• Partnering on strategic deal reviews and approvals
• Driving continuous process improvement through Revenue Operations projects
• Partner with Sales on complex quotes, renewals, and upsell transactions, ensuring clean opportunity structure and quote accuracy in Salesforce
• Lead pre-booking reviews and approval workflows, proactively identifying risk before deals reach Order Operations
• Support the global RFP and Security Questionnaire program end-to-end, driving timely, high-quality responses
• Maintain and improve response libraries, templates, and documentation to increase speed and consistency
• Monitor dashboards and renewal reports to proactively correct data gaps, pricing discrepancies, and revenue risks
• Support strategic deal reviews, governance, and pricing compliance in partnership with Sales Ops and Deal Desk
• Contribute to global initiatives that improve deal hygiene, seller experiences, and deal velocity.

Quoting Operations Analyst

IT Support

• Serve as the escalation point for hardware, software, network, and system issues.
• Troubleshoot across endpoints, operating systems, identity and access, SaaS tools, and basic networking.
• Help build a local team of engineers focused on supporting and improving employee technology experiences globally.
• Own ticket triage standards, prioritization guidelines, and escalations paths.
• Ensure consistent troubleshooting approaches and high-quality ticket resolution against SLA.
• Maintain and improve day-to-day helpdesk workflows and queue health.
• Maintain and create knowledge base articles, identify documentation gaps, and use documentation as a primary operational tool.
• Provide technical guidance and coaching to helpdesk engineers.
• Act as local hands and eyes for supporting local engineering environments with support from global peers.
• Partner with other leaders to identify automation opportunities, conduct tool evaluations, and strategize on operational improvements.
• Communicate recurring issues, capacity constraints, and lead root cause analysis for any systemic issues.
• Participate in operations and incident reviews as well as strategic planning.

Lead Helpdesk Engineer

Content Manager

• Reinforce and enforce the current messaging framework for Tanium’s platform, solutions, and products to ensure clarity, consistency, and differentiation across all channels.
• Oversee creation of core assets: messaging frameworks, value propositions, solution briefs, and executive narratives.
• Create consistency and clarity across all customer-facing content.
• Guide content teams on tone, voice, and storytelling.
• Identify target personas, understand their key business problems, and pain points, and articulate Tanium’s value proposition to drive desired outcomes.
• Increase message pull-through in campaigns and sales conversations.
• Work closely with cross-functional teams including corporate marketing, product management, sales/enablement, customer success, and others across all activities.
• Collaborate with demand generation teams to execute targeted campaigns that drive pipeline.

Senior Content Manager

Support Engineer

• Assisting customers by:
• Triaging inbound support cases
• Solving customer support cases
• Working with other Support Engineers to assist with their assigned cases
• Answering customer questions in the Tanium community site
• Improve customer experience by:
• Documenting best practices
• Tracking activity, documenting root cause, and reporting
• Serving as a technical subject matter expert, focusing mostly on the testing and troubleshooting aspects of the area
• Testing Tanium and providing feedback to the Engineering teams on how we can improve the overall customer experience

Technical Support Engineer

Full-stack Engineer

• Build and maintain Tanium's products alongside an agile development team
• Design, develop and test new product ideas from the ground up while working with product management for feedback and input
• Work on small teams that tackle big challenges in common components like a common data service tasked with unifying and consolidating endpoint data across the entire ecosystem, handling time series data that drive dashboarding and reporting, and exposing data externally through GraphQL enabling partners (like Salesforce) to easily integrate
• Delivering higher level services enabled by our core services that directly enable our products and focus on everything from security to operations to auditing

Software Engineer II, Full Stack

• Act as a revenue partner to Sales, supporting complex quotes, renewals, expansions, and Marketplace transactions for the Midmarket and Commercial teams
• Own deal accuracy and governance — ensure opportunities and quotes are structured correctly before booking
• Troubleshoot and resolve Salesforce CPQ issues quickly, minimizing friction and keeping deals on track
• Drive process improvements in partnership with Sales Leadership, Sales Ops, and Deal Desk to reduce manual effort and increase seller efficiency
• Contribute to ongoing global initiatives that improve the seller experience, deal hygiene, and deal velocity
• Support the development and delivery of strategic sales enablement