Vice President

• Define Product Vision & Strategy
• Develop and communicate a bold product roadmap for lending and retention aligned with Tala’s mission and growth objectives.
• Balance innovation with portfolio health, risk, and regulatory compliance.
• Partner closely with Finance & Capital Markets to ensure sustainable and diversified funding
• Translate portfolio and product performance into narratives that resonate with investors and regulators
• Anticipate and influence macroeconomic and regulatory shifts that impact capital and credit supply
• Lead product strategy across the entire lending journey and customer conversion funnel – acquisition, underwriting, disbursement, repayment, and re-engagement.
• Design retention initiatives that drive repeat usage, loyalty, and lifetime value.
• Lead, mentor, and grow a world-class product team focused on lending, and retention.
• Foster a culture of impact, innovation, and accountability.
• Identify optimization opportunities to enhance our repayments rates ratio
• Leverage 3rd party best practices and partners to significantly drive recoveries financially
• Build a product strategy that drives global lending performance while tailoring execution for local customer, cultural, and regulatory contexts
• Collaborate closely with GMs and market teams to ensure product decisions resonate locally while supporting the enterprise portfolio.
• Establish KPIs for lending product performance, including portfolio quality, customer engagement, and unit economics.
• Leverage data, experimentation, and customer insights to continuously optimize.
• Partner with risk, operations, finance and marketing to ensure lending products deliver strong financial and social outcomes.
• Collaborate with design and engineering to create seamless, mobile-first experiences.
• Stay ahead of fintech, credit, and retention best practices globally.
• Identify opportunities to introduce new credit features, loyalty programs, or adjacent financial products.

VP Product – Lending & Retention

VP, Product

Regional Vice President – Major Accounts

Vice President, Customer Value and Loyalty Solutions

VP, Strategic Accounts

Vice President, Cloud