System C

Pre-sales Engineer

• Deliver engaging product demonstrations aligned to real NHS workflows
• Support customer discovery sessions, workshops and presentations
• Translate technical functionality into clear, outcome-focused benefits
• Contribute to bids and proposals
• Build strong relationships with internal teams and external stakeholders
• Maintain awareness of NHS priorities, digital transformation and market trends
• Manage multiple opportunities in a fast-paced environment
• Develop reusable demonstration materials and continuously improve quality

Pre-Sales Consultant

Support Engineer

• Deliver 2nd and 3rd line application support within a structured support team
• Investigate and resolve incidents using Jira and other diagnostic tools
• Analyse logs, SQL data, and system behaviour to identify root causes
• Collaborate with development, product, and third-party teams to resolve issues
• Replicate defects and support bug identification and resolution
• Communicate clearly with customers, providing regular updates
• Take ownership of customer issues and ensure delivery within agreed SLAs
• Support both hosted and on-premise environments

Application Support Analyst, 2nd Line

Implementation Specialist

• Own phases of structured implementation, from discovery and configuration through testing, training and go-live
• Facilitate workshops with client project teams; turn requirements into clear configuration and release artefacts
• Manage configuration specs, change requests and knowledge capture so everyone stays aligned
• Support onsite and remote cutovers, hypercare and triage - helping users feel confident from day one
• Track milestones and risks, feed lessons learned into service improvement, and keep communication flowing

Implementation Consultant – Social Care Finance

General Counsel

• Act as a trusted advisor to senior stakeholders, supporting a wide range of commercial and corporate legal matters
• Lead high-value contract negotiations with public sector customers
• Support contract renewals, amendments, and approval processes
• Partner closely with sales and bid teams on commercial opportunities
• Provide legal advice to senior leadership on a range of matters
• Advise on procurement frameworks, including central and local government agreements
• Support dispute management, including risk assessment and litigation considerations
• Provide guidance across IT contracts, including IP, licensing, and service agreements
• Contribute to compliance by identifying and managing contractual risk
• Support the General Counsel with governance, reporting, and M&A activities

Senior Legal Counsel

Backend Engineer

• Designing, developing, and maintaining software within the CIS Oncology (ChemoCare) product suite
• Owning complex features or technical areas through design, implementation, and handover into testing and release
• Making technical decisions and escalating risks or trade-offs where needed.
• Contributing to the technical direction of the ChemoCare product suite, balancing near term delivery with longer term maintainability
• Working closely with the QA team to support effective testing, defect resolution, and overall product quality
• Ensuring code is clear, maintainable, and appropriately tested, in line with agreed development standards
• Reviewing code written by others and providing practical, constructive feedback
• Supporting and mentoring less experienced developers as part of normal team working
• Providing 3rd line support (as part of a shared team responsibility) for the ChemoCare product, including investigation and resolution of complex defects where required

Senior Developer, JavaScript, ASP.NET MVC

Software Engineer

• Design, develop, and maintain software within the CIS Oncology (ChemoCare) product suite.
• Own complex features or technical areas from design through implementation, testing, and release.
• Make informed technical decisions, escalating risks or trade offs when appropriate.
• Contribute to the technical direction of the product, balancing near term delivery with long term maintainability.
• Work closely with QA colleagues to support effective testing, defect resolution, and overall product quality.
• Write clear, maintainable, and well tested code in line with agreed development standards.
• Review code written by others and provide practical, constructive feedback.
• Support and mentor less experienced developers as part of day to day team working.
• Provide shared third line support, investigating and resolving complex production issues when required.

Senior Developer, C#, React Native

Communications

• Maintaining a regular customer communications programme that supports engagement and retention across the customer lifecycle.
• Creating clear, customer-focused content by gathering information, writing, and publishing across relevant channels.
• Promoting customer stories internally and externally to support advocacy and shared learning.
• Supporting the planning and delivery of customer-focused user events, both online and face to face.
• Developing and maintaining customer data within Salesforce, including preference centres and reference site tracking.
• Contributing to our customer advocacy programme by building trusted relationships with key customers.
• Supporting campaign measurement through regular reporting and insight.
• Playing a role in the development of a new community platform for the System C user community.