System C

SDET

• Plan, design and execute high-quality tests across web applications and services
• Maintain clear test documentation (plans, cases, executions, evidence)
• Map coverage via a traceability matrix
• Execute functional, end-to-end, exploratory, regression and accessibility testing
• Log/triage defects in Jira and drive effective resolution
• Manage suitable test environments and test data
• Contribute to automation and continuous improvement of our STLC
• Collaborate closely in sprint planning, stand-ups, reviews and retros

Test Engineer

QA Engineer

• Help us raise the bar on software quality that supports vital Social Care and Education services.
• Play a key role in the QA leadership team, owning the testing strategy across our division and building a Test Centre of Excellence from the ground up.
• Mentor Test Leads, Engineers and Automation specialists, ensuring our releases are robust, performant and delivered on time and to budget.
• Provide hands-on leadership across the SDLC, championing “quality first” and setting clear objectives and KPIs for the QA function.
• Design and embed best-practice processes aligned to ISO 9001, partner with Quality, Security & Compliance colleagues, and collaborate with product and engineering teams to continually improve test coverage, automation and non-functional testing.
• Analyse trends and project data, drive root-cause analysis, and reduce defects escaping to UAT/production.
• Ensure resource planning and utilisation are in place, maintain training and development plans, and keep the team motivated, skilled and supported.
• Deliver high-quality software that meets customer requirements and System C standards.

QA Manager

Software Engineer

• Oversee the development and maintenance of software, ensuring high-quality, scalable, and secure outcomes.
• Manage and mentor a team of software engineers, providing guidance, performance feedback, and fostering collaboration.
• Ensure adherence to coding standards, code reviews, and testing.
• Manage team workload and ensure Agile processes are followed.
• Take responsibility for Scrum Master activities and ensure timely execution.
• Coordinate with cross-functional teams to deliver projects on time and within scope.
• Act as a liaison between the team and stakeholders, communicating project status, challenges, and solutions.
• Provide innovative solutions to complex technical challenges.
• Drive continuous improvements to the codebase, including technical debt recovery.
• Contribute as a hands-on developer where required.
• Ensure team members understand their tasks, deadlines, and how their work fits into the roadmap.
• Triage software defects and agree on priorities with Product Owner and Release Management.
• Influence product improvements at the portfolio level.
• Ensure solutions are implemented in line with architecture and UX standards set by the wider function.
• Join the on-call rota to support business systems out of hours.

Lead Developer – EPR

• Review and contribute to product requirements, test plans, and acceptance criteria
• Design and execute test cases across functional, regression, and exploratory testing
• Log and manage defects using tools such as Jira or Azure DevOps
• Collaborate with developers, product owners, and business analysts to drive quality from the start
• Maintain regression tests and contribute to automation and continuous improvement initiatives
• Participate in sprint planning, stand-ups and retrospectives, championing testing best practices