Switzerland Global Enterprise

Procurement

• Responsible for end-to-end order fulfillment, supplier coordination, and expediting of service and material orders for Aero power plant service projects.
• Ensure on-time delivery, contractual compliance, and proactive risk mitigation when dealing with OEMs and suppliers.
• Manage multiple projects in a fast-paced environment.
• Own end-to-end fulfillment of Aero Services contracts.
• Review PO requirements, scope, milestones, INCOTERMS, and delivery schedules.
• Maintain strong working relationships with OEMs.
• Track supplier acknowledgments, manufacturing/service schedules, and inspections.
• Coordinate closely with engineering, service, projects, logistics, and finance teams.
• Monitor critical path activities, including manufacturing, repair cycles, and inspections.
• Identify opportunities to improve supplier performance and fulfillment processes.

Lead Sourcing Specialist – Project Fulfillment Services

Technical Program Manager

• Analyze, create and influence new processes and procedures to standardize work leveraging lean methods across Enterprise Solutions Operations.
• Leverage emerging technologies to develop process improvements that will help to drive 5-10% YOY productivity.
• Complex ticket resolution when partner is unable to resolve.
• Build quality solutions leveraging contemporary tools that will enhance end-user experience, reduce ticket counts, and improve the mean time to resolution for each ticket.
• Post Production Management of all items across ERP Operations for active/daily reporting.
• Post Production (Post a project hypercare) tickets which partner is unable to resolve.
• FF (Fire-Fighter) or other governance reviews over partner activities.
• Evaluate decisions through the eyes of the customer, create processes with customer viewpoint, and partner with customers to help shape their future initiatives.
• Track and monitor program status and metrics to ensure milestones are met, and internal and external delivery commitments are met.
• Share technical, procedural, and business knowledge with others.
• Proactively identify and resolve issues and make recommendations for improvements to existing processes.

Lead Sourcing Specialist – Project Fulfillment Services

Senior Technical Program Manager