About the role
- Provides expertise in sustained customer success and growth in the post-sales customer lifecycle.
- Responsible for departmental operations planning/execution or is focused on execution of professional activities.
- Leverage industry experience, equipment knowledge, software know how, and customer satisfaction skills to deliver predictive analytics.
- Use in-depth knowledge of a technical discipline and analytical thinking to execute policy/strategy.
Requirements
- Engineering bachelor's degree (master's preferred) from an accredited university or college.
- 7 -15 years of industry relevant work experience.
- Advanced experience in the Rotating Equipment Maintenance & operation, monitoring and Digital Customer Reliability.
- Specific Experience in Power Generation, GTs, Steam Turbines, Heavy Frames, Turbomachinery and other rotating equipment.
- Strong oral and written communication skills.
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
- Relocation Assistance Provided: No
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Rotating Equipment MaintenancePower GenerationGas TurbinesSteam TurbinesHeavy FramesTurbomachineryPredictive AnalyticsAnalytical ThinkingProject Management
Soft skills
Customer SatisfactionOral CommunicationWritten CommunicationProblem SolvingPlanningMarketingExecution
Certifications
Engineering Bachelor's DegreeMaster's Degree (preferred)