Integrated Services Engineer
Omniscius LLC
SplunkVMware
Customer Reliability Engineer – Monitoring
GE Vernova
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through monitoring, training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus
- Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline
- Leverage industry experience, equipment knowledge, software know how, and customer satisfaction skills to deliver world class predictive analytics and monitoring solutions to assigned customer accounts
- Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy
- Acts as a resource for colleagues with less experience
- May lead small projects with low risks and resource requirements.
Requirements
- Engineering bachelor's degree (master's preferred) from an accredited university or college
- 7 -15 years of industry relevant work experience
- Advanced experience in the Rotating Equipment Maintenance & operation, monitoring and Digital Customer Reliability
- Strong oral and written communication skills
- Demonstrated ability to analyze and resolve problems
- Ability to document, plan, market, and execute programs
- Established project management skills
- Specific Experience in the Following Areas are desired: Power Generation, GTs, Steam Turbines, Heavy Frames, Turbomachinery and other rotating equipment.
Benefits
- Relocation Assistance Provided: No
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Rotating Equipment MaintenancePower GenerationGas TurbinesSteam TurbinesHeavy FramesTurbomachineryPredictive AnalyticsTechnical SupportCustomer AdvocacyProject Management
Soft skills
CommunicationAnalytical ThinkingProblem SolvingDocumentationPlanningMarketingExecutionLeadership
Certifications
Engineering Bachelor's DegreeMaster's Degree (preferred)
