About the role
- Provide enterprise-level sustainment support for hosted Platform-as-a-Service (PaaS) environments and critical enterprise services.
- Ensure system patch compliance, implement DISA STIGs, remediate vulnerabilities, and maintain mission-critical infrastructure.
- Perform monthly OS patching for all managed servers.
- Troubleshoot hosted server issues including connectivity, backup restores, and port accessibility.
- Support vulnerability remediation and DoD/DHA security compliance.
- Participate in failover and resiliency exercises to ensure high system availability.
- Serve as the primary technical liaison to end users and stakeholders.
- Sustain and troubleshoot enterprise print and DHCP servers, managing print queues and spooler services.
Requirements
- 7+ years of professional experience in server administration, sustainment, or systems engineering.
- 3+ years of experience in Federal or DoD IT environments (military IT experience counts).
- Hands-on expertise with Windows Server (2008 R2 – 2019).
- Strong background with security, patching, and monitoring tools, including: Splunk, MECM/SCCM, SCOM, ACAS.
- Proficient with Active Directory, VMware vCenter, and PowerShell scripting.
- Proven experience troubleshooting enterprise print and DHCP servers.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
server administrationsystems engineeringWindows Serversecurity compliancepatchingmonitoring toolsPowerShell scriptingtroubleshootingenterprise print serversDHCP servers
Soft skills
technical liaisonproblem-solvingcommunicationstakeholder management