Swiss Re

Technical Operations Manager

Swiss Re

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

SeniorLead

Tech Stack

IoT

About the role

  • Responsible for execution of technical facilities management and internal environment management (sustainability) workstreams across APAC
  • Implement workplace technical/engineering guidelines, standards and policy under direction of regional operations head and global process owners
  • Provide technical subject matter expertise for ICT facility MEP design and operation (power, cooling, safety, security) to support IT production systems
  • Design, build, commission and maintain systems: ELV, mechanical (Chiller, AHU, PAC, FCU), UPS/Inverter, lighting control (DALI, KNX), leak detection, fire alarm and intrusion, plumbing, metering, access control, CCTV, IoT
  • Manage base building infrastructure and facility operation, asset management, planned maintenance (preventive and statutory), critical activities and incident management
  • Lead projects including office relocation, new site establishment, office downsizing/restack
  • Lead environmental and energy management per Swiss Re's ISO 14001 environmental management system and secure EPI reporting and data quality
  • Drive continuous improvement from audits and EPI trends; conduct due diligence for new site selection, leasing renewals, purchasing and implement carbon emission reduction pathways
  • Support LEED or other local green building certification processes
  • Coordinate physical security operations with CF IT, Head Physical Security APAC and vendors; troubleshoot CCTV and PACS, support testing/commissioning and review access profiles

Requirements

  • Bachelor's degree, major in engineering related disciplines is a must
  • ISO 14001 lead auditor certification is desired
  • Minimum of 10 years’ experience in engineering services operation and infra projects context
  • Corporate Real Estate experience is a must
  • Experience in financial services and banking industry is desired
  • Medium size (~200K sq ft) project MEP design and execution experience is a must
  • Deep knowledge on Building Management System design, implementation and operation is a must
  • ITIL based change & incident management knowledge and track record
  • Experience with ISO14001 standards is desired
  • Solid understanding of large/complex corporations and corresponding premises needs
  • Capability to provide umbrella operational function and detailed in-country solutions
  • Refined interpersonal skills in a culturally and geographically diverse team
  • Ability to meet demanding requirements and deadlines
  • Highly motivated, strong business acumen, outstanding written/oral communication skills
  • Excellent interpersonal, people management and business-aligned skills; lead by example
  • Willingness to travel within APAC for infra projects, external ISO audits and workshops
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