Sutter Health

Human Resources

• Provides expert knowledge and support to HR professionals and management on HR related integrations and reorganizations.
• Acts as an employee and management champion and change agent.
• Assesses and anticipates HR-related needs and coordinates resources and interprets policies to meet business objectives.
• Formulates partnerships across the HR function to deliver value added service to management and employees that reflect the business objectives of the organization.
• A primary focus is on service delivery of HR programs, policy and practices in which workforce staffing is impacted by transition or reorganizational management, due to large scale, system wide, system initiatives.
• This role serves as an expert on integration & reorganization management best practices.

Director, HR Mergers, Acquisitions – Transformation

Communications

• Plays a pivotal role in advancing Sutter Health’s brand and reputation, engagement initiatives, and mission-driven storytelling, and aligning these efforts across internal and external audiences
• Supports the strategic planning, operational rhythm, integration, and advancement of enterprise-wide communications priorities
• Serves as a key integrator across the Communications function
• Partners with Brand, Marketing, Consumer Strategy, Human Resources and other enterprise leaders to deliver unified, high-impact communications
• Leads internal and executive visibility, messaging and engagement
• Ensures clear and consistent communication of organizational priorities to internal stakeholders
• Partners across the full Communications team to drive integrated communications and implement scalable processes and operational improvements
• Guides executive messaging, supports large-scale transformation and change initiatives, and stewards the voice of the organization in alignment with Sutter Health’s mission, values and long-term strategy

Vice President, Strategic & Integrated Communications

• Plays a key role in the development and implementation of strategic initiatives.
• Requires a hands-on approach to managing and achieving key results, while maintaining a focus on resolving highly sensitive issues.
• Ensures that necessary resources are available to provide leadership support and facilitate the resolution of strategic and sensitive issues or projects.
• Provides high-level, specialized support to executive leadership, working independently on complex and often confidential assignments.
• Exercises sound judgment and applies in-depth knowledge of organizational policies, procedures, and administrative infrastructure.
• Handles a broad range of critical inquiries and issues, utilizing creativity and originality to develop effective solutions.
• Oversees and manages projects, conceptualizing, developing, driving high-level strategic initiatives, and achieving expected results.
• Participates in the development and implementation of department goals and objectives.

Administrative Consultant II, Human Resources

Manager

• Lead the design and implementation of Sutter Health’s community grantmaking and investment strategy.
• Oversee the full lifecycle of community health investments.
• Build and sustain strong partnerships with community-based organizations, public agencies, and local leaders.
• Participate in the development of Sutter Health’s tri-annual Community Health Needs Assessment.
• Contribute to internal and external communications that highlight community health activities, partnerships, and impact stories.

Manager, Community Health

• Manages and provides operational leadership to assigned areas of the Medical Foundation/Outpatient Clinics
• Ensures compliance with operational goals and patient care delivery
• Plans and organizes operations and resources
• Establishes protocols and practices for compliance with standards, policies, and regulations
• Takes strategic and tactical approach in identifying best practices and standardizing workflows
• Develops and maintains partnerships with peers, leaders, and agencies
• Provides guidance and intervention in complex situations
• Manages capital and operational budgets

Manager, Neurosciences

• Provides strategic, operational, and consultative leadership across an integrated healthcare delivery system
• Serves as a trusted advisor to leaders and employees at all levels
• Leads proactive workplace initiatives and strategies, conducts workplace investigations
• Develops and drives employee relations strategies and scalable practices
• Partners with key stakeholders to develop solutions to enhance manager capabilities
• Maintains the highest standards of confidentiality in handling sensitive employee relations matters

Director, Employee Relations

• Provides patient-centered case management to patients with chronic illness
• Coordinates care in accordance with the plan of care
• Provides assessment, treatment, intervention, patient education, and patient management for adult/child patients
• Works as part of an interdisciplinary team to achieve optimal results

Case Manager II, Ambulatory Registered Nurse – Neurosciences

Security Engineer

• Provides a secure and safe environment for patients, visitors, personnel and volunteers.
• Patrols and monitors facility premises, observing and reporting suspicious activities.
• Responsible for access control, keys, emergency response, and notification.
• Renders assistance and security services to staff, physicians, patients, and visitors.
• Investigates and documents incidents and liaises with local law enforcement agencies.
• Performs building and ground patrols to prevent fire, theft, misuse, and vandalism.
• Responds to emergency calls, crowd control, and assists local authorities when needed.
• Provides assistance and information to maintain safety and public relations within the facility.

Security Officer II, Central Valley Float

Administration

• Provides primary support to clinical and operational leadership in monitoring and evaluating processes for outcomes management, performance improvement, patient safety and regulatory compliance.
• Writes concise clear reports and presents the reports verbally at clinical and administrative meetings.
• Provides all levels of management, physicians, and clinical staff with accurate and timely information for effective decision making utilizing internal and external decision support systems.

Clinical Effectiveness Consultant II, IQS Administration

Customer Support

• Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc.
• Responds to each with accurate and timely information utilizing the highest customer service and quality standards
• Works as part of a team and others to support one or more of the service delivery teams
• Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction
• Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized
• Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information

Customer Service Agent

• Responsible for leading and overseeing the home health and hospice hospital liaison team.
• Support seamless transitions from inpatient care to post-acute care services.
• Ensure that patient referrals, admissions, and discharges are coordinated efficiently and compassionately.
• Maintain compliance with regulatory standards and organizational policies.
• Serve as a strategic partner to hospital leadership, physicians, and interdisciplinary teams.

RN Manager, Hospice Hospital Liaison

• Serve as primary support to clinical and operational leadership in monitoring and evaluating processes for outcomes management, performance improvement, patient safety and regulatory compliance
• Write concise clear reports and present the reports verbally at clinical and administrative meetings
• Provide all levels of management, physicians, and clinical staff with accurate and timely information for effective decision making utilizing internal and external decision support systems

Clinical Effectiveness Consultant II

Therapist

• Provides patient care within regulatory requirements, and performs a broad range of non-patient related tasks to support the department and staff.
• May be responsible for cleaning and setting up the patient treatment area, moving patients, and performing clerical duties.
• Assists in training and mentoring colleagues, and performs more complicated administrative functions, e.g. patient scheduling, patient check-in/out.
• Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent patient assessment, attentive monitoring, and effective communication.
• Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

Rehabilitation Aide III, Physical Therapy

• Defines the system’s strategic approach to talent and organizational planning, succession planning/management, leadership development and performance management.
• Assesses the overall organizational needs, and oversees the design, development, and implementation of talent systems and programs in alignment with organization's values and strategic objectives.
• Provides strategic leadership for performance and talent management and strategic planning activities, establishing comprehensive action plans to address gaps and enable successful execution of the business strategy.
• Evaluates talent strategies, initiatives, and programs to develop leaders at all levels, and leads a robust succession planning process that addresses future critical roles and leadership needs.
• Directs resources focused on providing performance and talent management consultation, providing guidance and support from design to implementation and measurement phases of change initiatives.
• Monitors and tracks effectiveness of programs, and provides data/analytics and reporting on program impacts and/or status.

Senior Director, Talent Management

• Manages and provides operational leadership to diagnostic imaging department(s)
• Plans, organizes, and directs 24/7 operations and resources
• Establishes protocols and practices
• Takes a strategic and tactical approach in identifying best practices
• Establishes and manages capital and operational budgets
• Develops and maintains a solid partnership with internal and external peers
• Provides guidance and/or direct intervention in resolving challenging or complex situations.