Support Revolution

HR and Talent Business Lead

Support Revolution

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Job Level

Senior

About the role

  • Oversee the HR and TA teams across the UK, India, the US and beyond
  • Build and embed high-impact people strategies that scale with our global growth
  • Bring confident, expert-level oversight of employment law across the UK, India, and the US, ensuring best practice and compliance in all regions
  • Confidently handle sensitive or complex employee relations cases, providing expert guidance and resolution
  • Oversee policy creation, employment contracts, and documentation with full compliance and accuracy across all jurisdictions
  • Own career progression frameworks and lead our pay review cycles
  • Use data and analytics to inform decision-making, influence leadership thinking, and drive business outcomes
  • Drive initiatives that strengthen culture, well-being, and employee experience across a global workforce
  • Report directly to the COO and lead the People function, building scalable, high-performing frameworks to support growth.

Requirements

  • 10+ years of senior HR experience leading both HR and Talent Acquisition functions, ideally within a global or multi-region environment
  • Strong business acumen and strategic mindset
  • Expert knowledge of UK employment law, with confidence in handling complex ER issues
  • Solid understanding of employment practices in India (USA experience is a bonus)
  • CIPD Level 7 or equivalent qualification (e.g. MSc HRM, SHRM-SCP, ILM/CMI Level 7)
  • Strong leadership, influence, and coaching skills – you lift others up while raising the bar
  • Experience working across multiple regions or with remote/global teams.