Support Revolution

Sales Development Rep

• You'll be at the heart of our sales engine, taking ownership of a variety of exciting tasks, including:
• Prospect into target accounts across the UK and EMEA through cold outreach, social selling, and follow-up on inbound leads
• Qualify opportunities using frameworks like BANT and SPIN to support high value deals
• Book discovery meetings with senior decision-makers (C-level, Heads of IT, Procurement)
• Collaborate with Marketing and Field Sales on campaigns and event-led outreach
• Represent Support Revolution at regional industry events (virtual and in-person)
• Drive structured territory planning and account mapping for long-term pipeline growth
• Track activity and opportunity data accurately in Salesforce.

Sales Development Representative

Human Resources

• Oversee the HR and TA teams across the UK, India, the US and beyond
• Build and embed high-impact people strategies that scale with our global growth
• Bring confident, expert-level oversight of employment law across the UK, India, and the US, ensuring best practice and compliance in all regions
• Confidently handle sensitive or complex employee relations cases, providing expert guidance and resolution
• Oversee policy creation, employment contracts, and documentation with full compliance and accuracy across all jurisdictions
• Own career progression frameworks and lead our pay review cycles
• Use data and analytics to inform decision-making, influence leadership thinking, and drive business outcomes
• Drive initiatives that strengthen culture, well-being, and employee experience across a global workforce
• Report directly to the COO and lead the People function, building scalable, high-performing frameworks to support growth.

Sales Development Representative

HR and Talent Business Lead