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Support Revolution

Director of Solution Architects

Support Revolution

Director of Solution Architects leading pre-sales strategies in SAP and Oracle ecosystems for Support Revolution. Empowering sales teams and shaping winning commercial strategies to enhance customer software support.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies
CloudOracle

About the role

Key responsibilities & impact
  • Partnering with sales to shape deals, deliver standout demos, analyse client environments, and design winning SAP, Oracle, PeopleSoft, and Managed Services solutions
  • Owning technical accuracy, competitive positioning, and seamless handovers while ensuring every opportunity is set up for commercial and delivery success
  • Defining strategy, establishing operating rhythms, and embedding best practice selling across global teams
  • Leading, coaching, and growing presales and sales enablement talent through structured onboarding, continuous training, and competency frameworks
  • Connecting sales, marketing, product, delivery, and customer success to ensure unified messaging, smooth processes, and powerful go ‑ to ‑ market execution.
  • Analysing win rates, cycle times, CRM insights, and market trends to sharpen strategy, improve efficiency, and influence decision-making at senior levels
  • Balancing hands-on client delivery with leadership of enablement strategy, ensuring readiness, consistency, and measurable uplift in sales effectiveness.

Requirements

What you’ll need
  • Proven experience in pre-sales, sales enablement, or technical sales leadership within enterprise technology
  • Strong knowledge of SAP and Oracle ecosystems, ideally including PeopleSoft, cloud, or managed services
  • A confident and engaging communicator with exceptional presentation and stakeholder management skills
  • Commercial acumen with the ability to align technical solutions to business outcomes
  • A collaborative leader who thrives on coaching teams, improving performance, and driving growth
  • Energy, ambition, and a passion for transforming the way enterprise support is delivered.

Benefits

Comp & perks
  • Competitive Salary
  • Medical, Dental, and Vision coverage
  • 401K retirement savings plan
  • Length of Service Awards , including additional annual leave, bonuses, and paid sabbaticals
  • Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
  • Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
  • Employee Development – A personalized competency framework with training opportunities to advance your career
  • Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pre-salessales enablementtechnical sales leadershipSAPOraclePeopleSoftcloud solutionsmanaged servicesCRM insightsmarket analysis
Soft Skills
communicationpresentation skillsstakeholder managementcollaborative leadershipcoachingperformance improvementgrowth drivingenergyambitionpassion for transformation