Supermicro

Hardware Engineer

• Design, develop, and maintain software or firmware for Ethernet switch platforms
• Implement and enhance Layer 2/Layer 3 networking features and protocols
• Collaborate with hardware, ASIC, and system software teams on platform bring-up, integration, and feature development
• Debug, troubleshoot, and resolve networking, performance, and interoperability issues
• Support product validation, testing, and customer issue resolution throughout the product lifecycle

Senior Firmware Engineer

Account Manager

• Manage products through their entire lifecycle until product EOL
• Develop strategic sales goals and execute them to meet sales targets
• Qualify leads and create target lists of enterprise or data center accounts
• Seek potential corporate customers, value-added resellers, and OEMs through cold calling and customer visits
• Participate in marketing activities such as trade shows to generate leads
• Strategically position Supermicro’s products and services in the market
• Develop customer relationships, manage accounts, and expand existing client accounts for retention and growth
• Work with cross-functional teams to draft and negotiate various types of contracts
• Manage day-to-day sales operations
• Negotiate sales pricing, monitor orders, facilitate credit issues, and negotiate sales returns

Senior Account Manager

• Manage products through their entire lifecycle until product EOL
• Develop strategic sales goals and execute them to meet sales targets
• Qualify leads and create target lists of enterprise or data center accounts
• Seek potential customers through cold calling and follow-up customer visits
• Participate in marketing activities such as trade shows to generate leads
• Strategically position Supermicro's products and services in the market
• Develop customer relationships and manage accounts for retention and growth
• Work with cross-functional teams to draft and negotiate contracts
• Manage day-to-day sales operations
• Negotiate sales pricing, monitor orders, facilitate credit issues, and negotiate sales returns

Network Engineer

• Lead the architecture, deployment, and optimization of high-performance networking solutions for AI factories, data centers, and enterprise environments
• Design, architect, and deploy data center networking solutions using NVIDIA Spectrum Ethernet switches and InfiniBand fabric architectures
• Lead network integration and optimization for AI factory reference architectures, supporting ultra-low latency, high throughput, and lossless transport for large-scale GPU clusters
• Manage, maintain, and support internal labs and customer-facing Proof of Concept environments
• Perform testing, validation, interoperability testing, and performance tuning of routing, switching, and fabric topologies
• Collaborate with systems architects, hardware engineering, software/DevOps teams, and Field Application Engineers to troubleshoot advanced networking issues
• Develop engineering documentation including network diagrams, deployment guides, configuration templates, and troubleshooting playbooks
• Provide technical leadership during customer deployments, integrations, and escalations
• Stay current with networking standards, routing protocols, and high-performance computing interconnect technologies
• Travel up to 25% to customer sites, partner locations, and deployment facilities

Senior Network Engineer

Manager

• Lead sales, FAE, and product teams in designing and engineering IoT, Edge Computing, IPC, Embedded, and 5G solution proposals for enterprise customer decisions, RFIs, and RFPs
• Lead engineering, service, and technical support organizations to resolve customer issues and ensure operational excellence in post-sales system and technology deployments
• Design and define next-generation server system architecture and work with product managers on product development cycles and customer delivery
• Partner with sales and marketing teams to maintain a competitive product roadmap
• Collaborate with internal engineering teams to incorporate client expectations and requirements into new platforms
• Ensure overall customer satisfaction and resolve client issues or concerns in a timely manner

IoT Embedded Solution Manager

Engineer

• Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools, including functional, stress, regression, and automation testing
• Provide technical support for strategic customer issues through root cause analysis, resolution ownership, internal coordination, and timely communication
• Support on-site deployment and validation activities at customer data centers with cross-functional teams
• Lead or participate in failure analysis for critical issues and prepare 8D reports documenting root causes, corrective actions, and preventive measures
• Create and maintain test plans, test procedures, evaluation reports, and customer status dashboards
• Participate in customer and internal issue review meetings, providing technical updates and recommendations
• Collaborate with global teams to maintain continuous validation coverage and timely responses for high-priority projects across time zones
• Enforce system and software quality standards and identify opportunities to improve validation processes and support efficiency

Senior Systems Validation Engineer

Project Manager

• Lead and manage the full lifecycle of rack-level system deployment projects, ensuring timely and successful delivery
• Define project scopes, draft Statements of Work (SOW), and calculate resources and timelines based on customer requirements
• Serve as the primary customer contact during deployment, managing communication, expectations, and alignment
• Perform on-site hardware troubleshooting, maintenance, and service desk ticket handling when no active deployment projects are underway
• Independently manage service workflows and respond to technical challenges in dynamic data center environments
• Observe and manage rack movement within the data center
• Support hardware remediation and resolve hardware-level failures during deployment
• Unpack systems, perform rack stacking, rack mounting, and server integration
• Manage high-density power distribution connections and validate pre-deployment configurations

• Lead and manage the full lifecycle of rack-level system deployment projects
• Define project scopes, draft Statements of Work (SOW), and calculate resources and timelines based on customer requirements
• Serve as the primary customer contact, maintaining communication, expectation management, and alignment during deployments
• Perform on-site hardware troubleshooting, maintenance, and service desk ticket handling when deployment projects are inactive
• Independently manage service workflows and respond to technical challenges in dynamic data center environments
• Observe and manage safe, precise rack movement within data center floors
• Identify and resolve hardware-level failures during deployment
• Unpack systems, perform rack stacking and rack-mount operations, and integrate servers
• Manage high-density power distribution connections and validate pre-deployment configurations

Business Development Rep

• Tune-up, design or re-engineer business operation processes to improve work efficiency, reduce waste, and optimize resource utilization
• Use statistical methods and conduct business data analysis to provide intelligence and proposals supporting management decision-making
• Drive KPI indices for clear measurements of success and efficient improvements on weaknesses
• Bridge IT and general users for business-operation-related requests by confirming requirements, writing specifications, and performing user validation tests
• Interface with assigned customers to identify improvement opportunities through daily operations, demand planning, fulfillment processes, and key performance metrics
• Improve overall business operation efficiency and process/resource optimization
• Support customer satisfaction through operational improvements

Senior Business Development Manager

Procurement

• Review long-term support plans with contract manufacturers and suppliers
• Regularly collect, analyze, and update market trend information
• Prepare early warnings and preparations for critical material status
• Maintain senior-level supplier relationships

Director, Purchasing

Director

• Monitor production quality and co-work with cross function team for the best products quality improvement
• Create, collect, and manage internal/external quality data for further analysis and process standardization
• Create and maintain standard procedures from the best quality point of view
• Monitor solution implementation and preventative mechanisms
• Communicate directly with customers and cross-function teams to provide quality service
• Control product quality at field sites and collaborate with the worldwide quality team on feedback and quality improvement
• Manage the team to optimize product quality

Director, Production Quality

• Lead the full New Product Introduction (NPI) process for the liquid cooling portfolio, driving projects from concept through commercialization.
• Manage new product development schedules, production planning, and resource coordination to ensure on-time delivery.
• Oversee infrastructure design, pump skids, and system architecture for high-density datacenter deployments.
• Coordinate cross-functional teams, vendors, and manufacturing partners for product validation, optimization, and quality assurance.
• Support major customer deployments with technical project management and onsite arrangement.
• Track project progress, risks, budgets, and timelines while providing regular reporting to stakeholders.

IT Support

• Support global IT operations and infrastructure responsibilities including but not limited to the following:
• Administer and maintain internal license servers including service monitoring, troubleshooting, availability checks, and user access support.
• Manage server patch management platforms and related processes
• Support and maintain enterprise email systems including Microsoft 365 / Exchange Online
• Perform overall server administration and maintenance
• Support infrastructure solution evaluation and implementation
• Prepare and maintain technical documentation and operation procedures
• Participate in IT infrastructure improvement projects

Senior IT Engineer

Consultant

• Lead projects and deliver a clear strategy and partner closely with marketing, engineering, and sales to provide a complete server solutions to customers
• Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends, and business requirements
• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
• Escalate critical issues to high level management and vendors for solution as needed
• Provide product training to internal teams, sales teams and customers
• Provide customer support to both internal and external as needed

QA Engineer

• Execute software automation.
• Perform IPMI, Redfish, BIOS, and software tools validation.
• Perform software user interface, functional, and stress tests.
• Provide feedback to the design team to improve product quality.
• Utilize analytical skills to validate and verify software/system issues.
• Create detailed evaluation test reports.
• Perform ad-hoc testing on Gold SKU and OEM systems.
• Enforce software quality control standards.
• Participate in issue review sessions with cross-functional teams including PMs, FAEs, service teams, and customers.
• Ensure continuous testing coverage for top-priority projects through global team collaboration.
• Maintain the standards set by the company.

Senior Firmware Engineer

Senior Account Manager

Senior Account Manager

Senior Network Engineer

IoT Embedded Solution Manager

Senior Systems Validation Engineer

Project Manager

Project Manager

Senior Business Development Manager

Director, Purchasing

Director, Production Quality

Project Manager

Senior IT Engineer

Consultant

Software QA Engineer