Sun Life

Compliance

• Provides direct support of compliance controls within the Financial Crimes Program and the Privacy Program
• Maintains required documentation in support of control performance, including as relates to escalation, review, and challenge
• Conducts routine transactional activities and administration of Compliance Programs (e.g., AML alert monitoring, privacy incident review, privacy impact assessments, etc.)
• Participates, under supervision, in annual compliance risk assessments and monitoring and testing of existing procedures and controls
• Maintains familiarity with company risk management policies and procedures
• Participates in compliance projects as needed
• Encourage, promote and enhance a culture that supports the Code of Conduct, encourages ethical behavior and a commitment to compliance with applicable laws and regulations
• Adhere to Sun Life policies and procedures to maintain effective compliance with legal and regulatory standards

Compliance Analyst

Manager

• Manage individual and team performance in a high-production environment
• Oversee stop loss insurance claims processing, including medical/Rx claims creation
• Monitor and analyze team metrics using advanced Excel skills
• Ensure accuracy and data integrity in all processing activities
• Document and communicate policies and procedures clearly
• Manage data intake inventory levels and coordinate communication with clients
• Oversee data management and reporting functions
• Collaborate across the organization to meet data intake needs
• Update Visual Boards and tracking systems
• Design and facilitate training sessions based on quality trends
• Develop current staff and manage recruitment, onboarding, and training process
• Empower staff to develop and execute continuous improvement initiatives
• Meet regularly with Senior Manager to communicate improvements

Manager, Data Intake Claim Services

DevOps Engineer

• Implement GitOps workflows and Infrastructure as Code (IaC) for Cloud Platforms including AWS and Snowflake
• Build and maintain CI/CD pipelines using containerization technologies (Docker, Kubernetes) for data science and analytics workloads
• Design, develop, test, and deploy containerized workloads on AWS services including SageMaker, ECS/EKS, AWS Glue and Lambda
• Develop automation scripts and tools using Python to improve deployment reliability and operational efficiency
• Manage and optimize Cloud infrastructure
• Develop infrastructure automation using Terraform, CloudFormation, or similar IaC tools for AWS and Snowflake resources
• Create and maintain technical documentation for deployment processes, runbooks, and system architectures
• Drive continuous improvement through DevSecOps best practices, automation, process optimization and security

Student, DevOps Engineer, Data and Analytics

Events

• Work closely with Event Producing and Strategy and Operations teams
• Gain hands-on corporate event planning experience
• Support registration and assist with Cvent reporting
• Research venues, gifting, entertainment, and guest speaker options
• Support the hotel contract database for Toronto, Waterloo, and Montreal
• Create floor plans, name badges, welcome packages, special gifts etc.

Student, Event Producing, People, Strategy & Enablement

Risk

• Complete various records and data management activities
• Analysis and implementation of process improvements, including system enhancements, e.g. Archer
• Enhancing the SharePoint site and content pages, including job aid and reporting tools
• Assist with the planning and execution of Risk Townhalls and Lunch and Learns
• Support risk reporting as required

Student, Risk Analyst

• implement state-of-the-art machine learning algorithms to classify and protect Personally Identifiable Information (PII)
• design and develop robust Python-based automation tools using Visual Studio Code for complex metadata management tasks
• collaborate with the Finance Data Governance Team on creating comprehensive data dictionaries and developing intricate data flow and lineage maps

Data Governance Analyst, Student

Project Manager

• Assist in the development or streamlining of tools, templates and processes to support delivery of Corporate Real Estate projects
• Assist Project Coordinators in the tracking and reporting of Real Estate project delivery
• Assist Project Management team in the delivery of Real Estate capital improvement projects
• Conduct training and provide assistance to team members on Project Management processes
• Support the team on the Project Management software tool as required
• Support the team in file management and organization
• Create reports and metric reporting on team and project performance
• Help support and champion Digital Enterprise ways of working

Student – Project Management

Underwriter

• Lead a team of medical underwriters to high success.
• Serve as a subject matter expert in medical underwriting.
• Conduct high-dollar signoffs, ensuring accuracy and compliance
• Support the Associate Director in implementing strategic initiatives
• Act as a point of escalation for challenging risk decisions and client interactions.
• Drive continuous medical and risk learning and development
• Drive process change initiatives with the voice of the employee and the client in mind.
• Manage a small inventory of complex medical underwriting cases
• Liaison with Corporate Medical Underwriting director to ensure technical aspects of Group and Individual Medical Underwriting align with corporate standards.

Senior Manager, Medical Underwriting

• Responsible for all aspects of risk selection, pricing and proposal for Group Supplemental Health new business and renewals for 2,000+ lives
• Apply standard underwriting principles and procedures to evaluate, rate and negotiate prices on new business
• Apply in-depth knowledge of assigned product lines and independent decision-making within underwriting policies and procedures
• Evaluate, price, propose rate and strategy to acquire and renew National Account clients
• Conduct in-depth risk assessment and pricing of prospective and in-force customers in conformance with underwriting guidelines and authority limits
• Provide customer reporting and analytics
• Partner with sales, national accounts practice leader and home office subject matter experts to develop comprehensive pricing and solutions for customers
• Recommend changes in policies and procedures to be more responsive to emerging client and market needs
• Proactively manage in force block of business to maintain profit and persistency expectations
• Mentoring and underwriter development

National Accounts Supplemental Health Underwriting Consultant

Bilingual

• Conduct Tier 1 supervision activities, including daily and monthly trade reviews, close supervision and new registrant supervision.
• Effectively managing queries and other tasks to support trade supervision within the broader team.
• Through daily trade review activities identify and help resolve issues impacting risk, regulatory requirements, and our policies and procedures.
• Proactively identify issues and coaching opportunities for field leaders and advisors to improve compliance outcomes.
• Proactively identify and share opportunities for improvement in policies, processes, tools, and reporting across the compliance ecosystem
• Collaborate with Trade Supervision team members and with other BG&C colleagues to achieve BG&C objectives.
• Complete other duties as assigned.

Bilingual Trade Supervision Manager

Business Analyst

• Support marketing campaign design and manage approvals through analyzing and developing business, IT, and data requirements
• Discover and analyze the business, data and IT capability needs to support new marketing campaigns
• Liaise and coordinate with other business groups including data and analytics; project management; operations, and IT to move requirements towards execution
• Provide process support to the marketing agile team
• Execute the testing and validation of marketing campaigns

• Support Sun Life’s compliance with risk requirements including tracking, updating, recording and reporting on various programs
• Analyze, identify and investigate trends, insights, anomalies as part of the monthly reporting activities
• Contribute to the development of new reports to support oversight and monitoring of newly-implemented risk and regulatory initiatives
• Identify opportunities to implement systems and process solutions to improve efficiency and effectiveness within upcoming or existing programs
• Triage group mailboxes, ensuring timely responses

Student – Business Governance and Controls

Accounting Manager

• Assist in ensuring compliance with Sarbanes - Oxley Act and Canadian Investor Confidence rules
• Attend internal control walkthrough meetings with relevant individuals and external auditors
• Design, execute and perform detailed testing of internal controls
• Evaluate internal controls, propose enhancements to controls and investigate weaknesses
• Perform analysis and needed remediation testing around identified control deficiencies
• Assist the Manager in keeping track of ICFR deliverables to the external auditors

Accounting Analyst, Student

Full-stack Engineer

• Collaborate with skilled Agile team members to develop, deliver and maintain high quality applications
• Develop efficient, high-quality, documented code
• Complete coding, testing, debugging and implementation activities as required
• Manage or coordinate small to medium prototypes from ideation through planning, requirements, construction and presentation
• Develop an understanding of the business and technical needs of a project
• Identify gaps in their own knowledge and actively seek out assistance from senior team members
• Ensure that solutions meet both business and technical requirements, including performance, maintainability and stability

Associate Software Engineer, Student

Financial Planning and Analysis

• Accounting and reporting of loan assets for institutional investors including creating a daily movement file that includes accrued interest calculations and producing fund trial balances on daily and monthly basis
• Perform control checks such as detailed valuation and trial balance analysis for the pooled funds to ensure accurate Net Asset Values are sent to Fund Administrator
• Complete regular financial reporting to internal business partners
• Perform updates of queries and reports to the new SAP General Ledger as required
• Partner with Robotic team to identify opportunities and recommend solutions to maximize efficiency and implement improvements as necessary