Associate Director, Quality and Compliance

Sun Life

Associate Director overseeing quality and compliance for California government programs at DentaQuest. Provides operational guidance and serves as compliance expert in ensuring regulatory adherence.

Posted 4/14/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $101,800 - $152,700 per yearWebsite

About the role

Key responsibilities & impact

Provides operational guidance in the effective delivery of services to clients, members, and stakeholders
Collaborates on service delivery, corporate and division strategic priorities and compliance with implementation of all regulatory requirements
Reports to the director within the Compliance department
Handles contractual and regulatory quality and compliance for California government program clients
Serves as the compliance subject matter expert (SME) to the operational leads in implementation of compliant processes
Administers an organizational quality management system and monitors progress against strategic and contractual quality-related goals
Develops training programs to ensure compliance with legal and contractual obligations
Coordinates and communicates all compliance activities and programs to internal departments and external clients
Maintains up-to-date knowledge of developments in all legislative and regulatory implications for DentaQuest California
Oversees the operational aspects of California compliance and Quality, providing audit and monitoring oversight

Requirements

What you’ll need

Five years’ experience in government programs product management, regulatory affairs, operations or other similar healthcare related government programs function preferably in health care/managed care environment
Up-to-date knowledge of state and federal laws and regulations, including Medicare/Medicare Advantage and Medicaid requirements
Proven ability to influence cross-functional teams without formal authority
Excellent communication skills (verbal, written and presentation)
Ability to read statutes and regulations and interpret them in order to identify compliance needs/risks
California Regulatory knowledge, preferred
Reasoning skills to interpret, predict and improve process and performance creations and analytic skills of Charts and Graphs
Attention to detail
Strong verbal and written communication skills
Strong knowledge of Microsoft Office Systems

Benefits

Comp & perks

Generous vacation and sick time
Market-leading paid family, parental and adoption leave
Medical coverage
Company paid life and AD&D insurance
Disability programs
Partially paid sabbatical program
401(k) employer match
Stock purchase options
Employer-funded retirement account
Flexible, inclusive and collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

regulatory compliancequality managementcontractual compliancegovernment programshealthcare complianceMedicareMedicaiddata analysisprocess improvementtraining program development

Soft Skills

communicationinfluenceattention to detailreasoninganalytical skillscollaborationorganizational skillspresentation skillsproblem-solvingcross-functional teamwork