Stryker

Solutions Account Representative

Stryker

full-time

Posted on:

Location Type: Hybrid

Location: Redmond • Washington • 🇺🇸 United States

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Salary

💰 $69,100 - $107,500 per year

Job Level

JuniorMid-Level

About the role

  • Support and manage all aspects of assigned customer’s AED programs.
  • Execute the implementation of PRO License services utilizing the LIFELINKcentral and LIFENET Portal websites.
  • Plan and manage individual projects of uploading distributor or PRO License customer data.
  • Schedule and perform overview calls to new distributor contacts.
  • Assist end users, troubleshoot AED readiness and connectivity.
  • Coordinate with Sales, Service, and distribution partners to ensure tasks have been planned and executed.
  • Proactive management of expiring supplies for PRO License customers.

Requirements

  • Required Bachelor’s Degree preferred; or 4 years relevant work experience in lieu of a degree.
  • 2+ years’ experience in customer service.
  • Experience working with distributors or managing distributor relationships.
  • Preferred Experience in account management.
Benefits
  • Health, Vision, Dental
  • 401K
  • Tuition Reimbursement
  • Employee Assistance Program
  • Wellbeing Program
  • Employee Stock Purchase Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer serviceproject managementtroubleshootingcoordinationcommunication
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