Mobile Operating Engineer
Cushman & Wakefield
Principal Escalations Engineer
Stryker
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Illinois, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $129,600 - $286,500 per year
Job Level
Lead
Tech Stack
CloudJavaJenkinsLinuxMS SQL ServerRubyShell ScriptingSQL
About the role
- Lead efforts to resolve customer service outages in an expedited manner and minimize the disruptions experienced by the clinical staff
- Record relevant data regarding a production issue, provide problem summary to non-subject matter experts
- Analyze problems and implement code changes or scripts to provide temporary mitigation to minimize disruption if a permanent fix is not immediately available
- Collaborate with the Quality Assurance department to communicate production related problems and coordinate the associated validation prior to customer deployment; incorporating new tests into the standard validation workflows
- Investigate and solve customer infrastructure problems (e.g. wired/wireless network, virtualization resources, authentication/security, etc.) that may be indirectly causing production problems, conduct functional and performance characterization to extract evidence of root cause
- Identify database underperformance issues and implement changes to resolve, make data changes to rectify incorrect input information
- Work with the Engage development teams to improve quality and support of production issues
- Tackle engineering tasks that may not be assigned to other engineering teams due to resource issues, including product development, integration testing, performance profiling, etc.
Requirements
- Bachelor’s degree in computer science or related field, plus 8+ years of development experience.
- Demonstrated ability to review existing code base and refactor, if necessary, exposure to Java, Ruby and other OOP.
- Proficiency with Linux (Red Hat or derivative distro), exposure to system administration, shell scripting, network configurations, server virtualization and cloud deployments.
- Experience with networking protocols including the ability to analyze network traffic and reverse engineer protocols.
- Knowledge of databases, (Microsoft SQL Server preferred), experience reviewing logs, pinpointing performance issues and manipulating data in the CLI.
- Familiarity with SCM, code review processes, Agile/Kanban development methodologies.
- Familiarity with Jenkins or similar build and test automation tools.
Benefits
- bonus eligible 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
JavaRubyLinuxshell scriptingnetwork configurationsserver virtualizationcloud deploymentsMicrosoft SQL ServerAgileKanban
Soft skills
problem analysiscollaborationcommunicationdata recordingcustomer servicetroubleshootingperformance profilingquality assurance
