Create systems to capture, prioritize and track user requirements
Design and run complex processes across Product and operational teams
Continuously examine, experiment, and implement measured improvements to our operational model and processes (e.g. automating tasks, improving workflows, developing repeatable methodologies)
Facilitate project/program retrospectives and then implement the changes needed
Build with a mindset of scale and flexibility for all internal and external stakeholders
Partner with other teams to help them execute on important strategic initiatives or drive operational scale and efficiency
Build and communicate relevant operational metrics to leadership and partnering teams
Requirements
7+ years of experience in product management/strategy, business operations, management consulting or a related discipline
Previous experiencing working cross functionally with product and technical teams
Must have advanced level of proficiency with Google Sheets and Google Slides
Experience working with and translating SQL and working with dashboards
Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a GTM org and/or Sales-oriented environment
Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite
A strong track record of delivering complex initiatives end-to-end with multiple stakeholders in a changing, ambiguous environment
The ability to diagnose, simplify and structure problems and solutions while having command of “the details”
Enthusiastic “roll up your sleeves” mentality
Prior experience with payments, fintech, and/or high-growth technology companies
Benefits
Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementbusiness operationsmanagement consultingSQLGoogle SheetsGoogle Slidesdata analysisprocess improvementworkflow automationmetrics development
Soft skills
problem solvinganalytical skillscommunicationpresentation skillsinfluencingcollaborationadaptabilityattention to detailinitiativestakeholder management