Manager, Product Operations
ISACA
Associate Product Operations Manager
Instacart
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $108,000 - $144,000 per year
Job Level
JuniorMid-Level
Tech Stack
SQLTableau
About the role
- Lead GTM and product launch readiness, partnering with Product, Engineering, Marketing, and Support to ensure cross-functional alignment and smooth execution.
- Develop and facilitate mechanisms for capturing and acting on customer feedback to inform product decisions and operational strategies.
- Use AI-driven solutions to identify, recommend, and implement process optimizations and scalable automation.
- Build and maintain thorough documentation (playbooks, FAQs, process flows) for key operational tasks and initiatives.
- Analyze data using SQL, BI tools, and spreadsheets to diagnose challenges, define metrics for success, and surface opportunities for continuous improvement.
- Project manage initiatives, coordinating workstreams to meet timelines and deliver value for both customers and the business.
Requirements
- Bachelor’s degree or equivalent practical experience.
- 4+ years in product operations, project management, business analytics, or related field, preferably in a technology or product-driven environment.
- Strong analytical skills, with hands-on experience in SQL and proficiency with Excel and/or Google Sheets.
- Demonstrated use of AI-driven or automation tools to streamline operations.
- Proven ability to collaborate across functions, communicate effectively, and advocate for customers.
- Experience in go-to-market planning or product launch operations.
- Prior success in a tech, SaaS, consumer product, or marketplace company.
- Familiarity with BI and data visualization platforms (e.g., Mode, Looker, Tableau).
- Experience establishing customer feedback mechanisms to drive process or product improvements.
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
- Bonuses
- Stock options
- Equipment allowances
- Wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLdata analysisbusiness analyticsproject managementprocess optimizationautomationdata visualizationExcelGoogle Sheetscustomer feedback mechanisms
Soft skills
analytical skillscollaborationcommunicationadvocacy for customers
Certifications
Bachelor’s degree
