EPIC Applications Analyst II – Ambulatory
INTEGRIS Health
Business Analyst, Billing Workflow
Streamline Healthcare Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Mississippi, Montana, New Hampshire, New Jersey • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Collaborate directly with behavioral healthcare clients to understand their billing processes and conduct discovery sessions to identify workflows, pain points, and desired outcomes.
- Translate customer needs into system requirements and configuration plans; help customers understand and configure SmartCare billing modules.
- Guide clients in designing billing workflows that align with SmartCare capabilities and recommend industry best practices.
- Configure billing templates, automation rules, fee schedules, service codes, payer rules, and claims processing logic.
- Develop training materials, conduct hands-on training sessions, and create quick reference sheets and FAQs.
- Support testing and validation of billing workflows during implementation and troubleshoot configuration issues.
- Provide on-site or remote go-live support, monitor billing operations, and assist with issue resolution.
- Collect post-implementation feedback, recommend enhancements, and support ongoing training and system updates.
- Coordinate with clinical analysts, business analysts, project managers, SmartCare support, and development teams for escalated issues.
Requirements
- Bachelor’s degree in healthcare administration, Business, Information Systems, or related field preferred.
- 2–5 years of experience in healthcare billing, preferably in behavioral health
- Experience with EHR implementation projects, especially billing modules preferred
- Ability to travel up to 30%.
- Proficiency in SmartCare EHR or similar behavioral health EHR platforms
- Understanding of billing workflows, including charge entry, claims processing, and remittance
- Familiarity with EDI transactions (e.g., 837, 835 files)
- Ability to configure billing rules, fee schedules, and payer setups
- Experience with data validation, testing, and troubleshooting
- Strong understanding of behavioral health billing practices
- Knowledge of Medicaid, Medicare, and commercial insurance billing requirements
- Awareness of HIPAA and healthcare compliance standards
- Strong attention to detail in system configuration and testing
- Excellent verbal and written communication skills
- Experience developing and delivering training materials
Benefits
- Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing workflowsSmartCare EHREHR implementationconfiguration plansbilling templatesautomation rulesfee schedulesclaims processingdata validationtroubleshooting
Soft skills
communication skillsattention to detailtraining developmentcollaborationproblem-solving
