Salary
💰 $100,170 - $186,030 per year
About the role
- Oversee and manage the client delivery of tax filing, directly and indirectly, through team colleagues and managers.
- Responsible for executing client payroll tax filings, addressing payroll tax notices, and effectively managing client relationships.
- Responsible for overall client delivery and satisfaction in payroll tax filing, payroll tax notices, and assessments.
- Lead, train, educate and inspire a team of professionals to embrace change and drive excellence across all aspects of payroll tax delivery.
- Mentor and develop managers and colleagues, also managing performance and accountability.
- Point of contact and responsibility to support resolving client escalations with a sense of urgency and accuracy.
- Ensure timely accurate responses to clients and/or other Strada teams.
- Provide timely, accurate updates and education regarding tax filing processes, gaps, and requirements.
- Oversee timely research on compliance and regulatory issues.
- Ensure and support compilation, reporting, and analyzing of metrics.
- Use metrics to drive improvements and close process gaps.
- Support various payroll tax initiatives; testing and implementation efforts as needed.
- Coordinate and actively support SOP development, training, communication to team and maintain updates.
Requirements
- Bachelor’s degree in Accounting, Finance or related field—CPP, EA or CPA required.
- Master Tax experience required.
- ADP Smart Compliance experience desired.
- 7+ years’ experience in payroll tax filing and/or related field required.
- Advanced understanding of payroll tax/payroll tax filing and/or related subject matter required.
- Advanced understanding of payroll tax filing regulatory and legislative guidelines required.
- 5+ years of client interaction and management required.
- 5+ years people management experience required.
- 5+ years’ experience leading managers and/or team supervisors required.
- Medium level project management and process improvement experience highly desired.
- health coverage
- wellbeing programs
- paid leave (vacation, sick, parental)
- retirement plans
- learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll tax filingtax complianceregulatory guidelinesprocess improvementproject managementmetrics analysisSOP developmentclient relationship managementperformance managementtax filing processes
Soft skills
leadershipmentoringteam trainingclient escalation resolutioncommunicationorganizational skillsproblem-solvingadaptabilityinspirationcollaboration
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceCPPEACPA