Stitch

Lead Solution Engineer

Stitch

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

About the role

  • Lead and coach Solution Consultants across the US and UK, providing mentorship, feedback, and growth opportunities.
  • Assess the current team and make recommendations for future hiring to strengthen and scale the function.
  • Foster a culture of collaboration, innovation, and continuous improvement within the team.
  • Actively support accounts and deals, contributing directly to revenue goals.
  • Partner with Solution Leads and Client Partners to design Braze-centric solutions that meet client needs and set us apart in the market.
  • Provide thought leadership and expertise in both net new business pursuits and expansion within existing accounts.
  • Serve as the primary Solution Consultant on select accounts, ensuring consistent client engagement and satisfaction.
  • Drive solution design and strategy throughout the sales cycle, from discovery to close.
  • Build trusted relationships with client stakeholders, including executive sponsors, by providing technical expertise and strategic insights.
  • Partner with Delivery teams post-sale to ensure seamless handoff, solution adoption, and ongoing client success.
  • Provide expert guidance on technical and functional aspects of solutions, ensuring alignment with client objectives and best practices.
  • Collaborate on pricing strategies and SOW development, ensuring competitive and compelling proposals.
  • Anticipate client questions, nurture relationships, and help drive confidence with executive stakeholders.
  • Partner with Delivery leadership to ensure seamless handoffs and project success.

Requirements

  • 10+ years of experience in a Solution Consulting, Pre-Sales, or related role in the technology consulting industry
  • 3+ year of people management experience
  • Deep knowledge of Braze or similar marketing automation platforms.
  • Functional knowledge of CDP, data warehouse, and other key martech partner solutions.
  • Proven success working across both new business and existing client accounts.
  • Strong leadership and people management skills, with a track record of developing high-performing teams.
  • Exceptional presentation, communication, and relationship-building skills.
  • Experience contributing to pricing strategies and SOW development.
  • Growth mindset with the ability to balance personal contributions and leadership responsibilities.
  • Ability to travel up to 25%, including to our Indianapolis headquarters for onboarding.
  • Bachelor’s degree or equivalent experience.
  • Must be eligible to work in the United States without visa sponsorship now or in the future.