Job Level
Senior
About the role
- Lead and coach Solution Consultants across the US and UK, providing mentorship, feedback, and growth opportunities.
- Assess the current team and make recommendations for future hiring to strengthen and scale the function.
- Foster a culture of collaboration, innovation, and continuous improvement within the team.
- Actively support accounts and deals, contributing directly to revenue goals.
- Partner with Solution Leads and Client Partners to design Braze-centric solutions that meet client needs and set us apart in the market.
- Provide thought leadership and expertise in both net new business pursuits and expansion within existing accounts.
- Serve as the primary Solution Consultant on select accounts, ensuring consistent client engagement and satisfaction.
- Drive solution design and strategy throughout the sales cycle, from discovery to close.
- Build trusted relationships with client stakeholders, including executive sponsors, by providing technical expertise and strategic insights.
- Partner with Delivery teams post-sale to ensure seamless handoff, solution adoption, and ongoing client success.
- Provide expert guidance on technical and functional aspects of solutions, ensuring alignment with client objectives and best practices.
- Collaborate on pricing strategies and SOW development, ensuring competitive and compelling proposals.
- Anticipate client questions, nurture relationships, and help drive confidence with executive stakeholders.
- Partner with Delivery leadership to ensure seamless handoffs and project success.
Requirements
- 10+ years of experience in a Solution Consulting, Pre-Sales, or related role in the technology consulting industry
- 3+ year of people management experience
- Deep knowledge of Braze or similar marketing automation platforms.
- Functional knowledge of CDP, data warehouse, and other key martech partner solutions.
- Proven success working across both new business and existing client accounts.
- Strong leadership and people management skills, with a track record of developing high-performing teams.
- Exceptional presentation, communication, and relationship-building skills.
- Experience contributing to pricing strategies and SOW development.
- Growth mindset with the ability to balance personal contributions and leadership responsibilities.
- Ability to travel up to 25%, including to our Indianapolis headquarters for onboarding.
- Bachelor’s degree or equivalent experience.
- Must be eligible to work in the United States without visa sponsorship now or in the future.